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Business productivity ⇄ CRM

ConnectWise to Kommo integration — real-time, two-way sync

Keep ConnectWise and Kommo in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect ConnectWise and Kommo

Sync what happens in ConnectWise with the customer records in Kommo, in real time and in both directions.

The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever ConnectWise holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.

Stacksync connects Members, Activities, Companies, Contacts in ConnectWise to Companies, Pipelines & Statuses, Tasks, Notes in Kommo with bi-directional, real-time sync. Activity and record changes in ConnectWise update the matching contact or account in Kommo, and CRM data flows the other way wherever ConnectWise can store and use it.

Common use cases

  • 01 Sync time entries to payroll or BI tools for utilization analysis across technicians.
  • 02 Sync ConnectWise companies and contacts with a CRM so sales and service teams work from the same account list.
  • 03 Route leads that originate in WhatsApp or Instagram conversations into other systems of record
  • 04 Replicate Kommo leads and contacts into a database or warehouse for reporting beyond built-in dashboards

Common sync patterns

Where ConnectWise can store CRM context: fields kept current

Owner, lifecycle stage, or account details from Kommo sync into ConnectWise, so people working there have the context without switching tools.

Where ConnectWise handles support or shared inboxes

Tickets and conversations attach to the right contact and account in Kommo, so sales sees open issues before the next call.

Where ConnectWise supplies contact or company data

Enriched fields land directly on records in Kommo, and refreshes keep them from going stale.

What you can sync between ConnectWise and Kommo

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

ConnectWise objects Kommo objects How this pairing syncs
Companies Client and prospect account records that anchor most other PSA data in a sync. Companies Organization records map to accounts in ERPs and invoicing tools. Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions.
Contacts People attached to companies, commonly synced against CRM contact records. Contacts Person records sync with other CRMs and databases for a shared contact file. Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions.
Service Tickets Support and service desk tickets, including status, board, and priority fields. Chats Messenger conversations from WhatsApp, Instagram, and other channels attach to leads and contacts. Service Tickets is specific to ConnectWise and Chats to Kommo — each maps to any object or custom field on the other side.
Opportunities Sales pipeline records synced to CRMs for forecasting and handoff. Leads The central pipeline record; external signups and form fills sync in as leads. Opportunities is specific to ConnectWise and Leads to Kommo — each maps to any object or custom field on the other side.
Agreements Recurring contracts and managed-service agreements used for billing reconciliation. Pipelines & Statuses Stage definitions structure lead progress and drive stage-change syncs to reporting tools. Agreements is specific to ConnectWise and Pipelines & Statuses to Kommo — each maps to any object or custom field on the other side.
Projects Project and phase records synced for delivery tracking outside the PSA. Tasks Follow-up records keep rep activity consistent across systems. Projects is specific to ConnectWise and Tasks to Kommo — each maps to any object or custom field on the other side.

How changes propagate between ConnectWise and Kommo

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

ConnectWise Kommo Sub-second propagation

DetectionConnectWise notifies Stacksync of record changes through webhook events. Callbacks (webhooks) on record changes, supplemented by polling on last-updated fields.

DeliveryEach detected change is written to Kommo through its API, with automatic retries and rate-limit backoff.

Kommo ConnectWise Sub-second propagation

DetectionKommo notifies Stacksync of record changes through webhook events. Webhooks on record add and update events, plus polling for backfill.

DeliveryEach detected change is written to ConnectWise through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • ConnectWise: Subject to the platform's API rate limits per company and integration.
  • Kommo: Subject to per-account request rate limits.
What ships with ConnectWise ⇄ Kommo

Connect ConnectWise and Kommo for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every ConnectWise–Kommo connection.

Real-time

Two-way sync

Changes in ConnectWise or Kommo instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever ConnectWise or Kommo data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single ConnectWise or Kommo record.

Observability

Monitoring

Track your ConnectWise ⇄ Kommo sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between ConnectWise and Kommo.

How the ConnectWise and Kommo connectors work

ConnectWise

Integration surface
REST API
Authentication
Public/private API key pair for an API member, combined with a registered clientId, sent via Basic authentication
Change detection
Callbacks (webhooks) on record changes, supplemented by polling on last-updated fields
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits per company and integration

Kommo

Integration surface
REST API
Authentication
OAuth 2.0 with refresh tokens
Change detection
Webhooks on record add and update events, plus polling for backfill
Capabilities
read · write · webhooks
Rate limits
Subject to per-account request rate limits
How it works

How to connect ConnectWise to Kommo — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate ConnectWise and Kommo with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    ConnectWise connected
    Kommo connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the ConnectWise and Kommo objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · ConnectWise ⇄ Kommo
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    ConnectWise Kommo
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

ConnectWise and Kommo integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 511 integrations available for ConnectWise and Kommo.

Popular · 8 of 511
All ConnectWise integrations All Kommo integrations Browse all integrations
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