Real-time
Two-way sync
Changes in Close or Shipwire instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ E-commerce
Close to Shipwire integration — real-time, two-way sync
Keep Close and Shipwire in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from MuleSoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Close and Shipwire
Keep the customers and orders that Close and Shipwire share aligned in real time, so sales works from live purchase history and the store works from current account details.
Close holds the customer relationship: the contacts, accounts, and deals a go-to-market team works. Shipwire runs the buying side: who placed which order, what they bought, and where it ships. The two describe the same people and companies, and when they are connected only by exports, sales answers questions without recent orders in front of them while the store works from account details that changed weeks ago.
Stacksync links Users, Smart Views, Leads, Contacts in Close to Trackings, Rates, Orders, Products in Shipwire with bi-directional, real-time sync. New customers, order activity, and corrected contact details move in whichever direction you configure, field by field, with conflicts resolved by rules you set. A record created or changed on either side shows up on the other within seconds, with no CSV exports and no nightly job.
The shared entity is the customer, matched on email or an external ID, so both systems agree on who the buyer is and the order history sits next to the relationship instead of in a separate tab.
Common use cases
- 01 Keep Close contacts aligned with a marketing automation platform so outreach lists stay current.
- 02 Push call, SMS, and email activity data into a warehouse for rep performance and outreach-cadence analysis.
- 03 Sync Receivings (advance ship notices) and reconcile them against Purchase Orders so inbound supplier shipments are visible as they land.
- 04 Pull Returns and tracking.delivered events into a support or analytics database for reverse-logistics and delivery-SLA reporting.
Common sync patterns
Where Shipwire records orders: purchase history on the account
Orders and their status from Shipwire appear on the matching contact or account in Close, so reps see what a customer has bought and what is in flight before the next conversation.
New buyers become CRM records
A customer created in Shipwire creates or updates the matching contact or account in Close, so first-time and repeat buyers land in the relationship system without a manual import.
Contact and address details stay consistent
An email, phone, or shipping and billing address corrected in either system updates the other, so the next order and the next outreach both use current information.
What you can sync between Close and Shipwire
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Close objects | Shipwire objects | How this pairing syncs | |
|---|---|---|---|
| Activities Calls, emails, SMS, notes, and meetings logged against a lead; the source for engagement analytics. | Products Catalog SKUs including kits, virtual kits, and marketplace products; created and edited via API, commonly mastered in a PIM or ERP and pushed into Shipwire with dimensions and pricing. | Activities is specific to Close and Products to Shipwire — each maps to any object or custom field on the other side. | |
| Tasks Follow-up items assigned to users; synced for workload and SLA reporting. | Stock Real-time per-warehouse inventory levels; read-only, pulled into a database or storefront so availability reflects on-hand and backordered quantities. | Tasks is specific to Close and Stock to Shipwire — each maps to any object or custom field on the other side. | |
| Custom Activities User-defined activity types with their own custom fields, mapped like standard activities. | Receivings Inbound advance ship notices (ASNs) from suppliers; created and updated via API and reconciled against Purchase Orders as inventory arrives at a warehouse. | Custom Activities is specific to Close and Receivings to Shipwire — each maps to any object or custom field on the other side. | |
| Custom Fields Org-specific fields on leads, contacts, and opportunities; addressed by stable field ids in syncs. | Returns Return orders raised against existing Orders; created via API and read back into support or analytics systems for reverse-logistics tracking. | Custom Fields is specific to Close and Returns to Shipwire — each maps to any object or custom field on the other side. | |
| Users Sales reps referenced as owners on leads, opportunities, and activities. | Purchase Orders B2B orders with retailer-specific routing and compliance fields; managed via API alongside receivings for wholesale and marketplace fulfillment. | Users is specific to Close and Purchase Orders to Shipwire — each maps to any object or custom field on the other side. | |
| Smart Views Saved lead searches that can scope which records a segment-based sync pulls. | Trackings Shipment tracking numbers and carrier status returned as an Order subresource and surfaced through tracking.created, tracking.updated, and tracking.delivered webhook topics. | Smart Views is specific to Close and Trackings to Shipwire — each maps to any object or custom field on the other side. |
How changes propagate between Close and Shipwire
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Close Shipwire Sub-second propagation
DetectionClose notifies Stacksync of record changes through webhook events. Webhook subscriptions for record events, with polling on date_updated fields for backfills.
DeliveryEach detected change is written to Shipwire through its API, with automatic retries and rate-limit backoff.
Shipwire Close Sub-second propagation
DetectionShipwire notifies Stacksync of record changes through webhook events. Webhooks (HMAC-SHA256 signed, near real-time) on order, tracking, stock, receiving, return, and product topics.
DeliveryEach detected change is written to Close through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Close: Subject to per-endpoint rate limits communicated in response headers.
- Shipwire: No published per-second request cap; list responses page at 20 items (recommended max ~200) and webhook payloads carry at most 20 items per resource, so large records must be paged via the response next links.
What ships with Close ⇄ Shipwire
Connect Close and Shipwire for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Close–Shipwire connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Close or Shipwire data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Close or Shipwire record.
Observability
Monitoring
Track your Close ⇄ Shipwire sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Close and Shipwire.
How the Close and Shipwire connectors work
Close
- Integration surface
- REST API
- Authentication
- API key (sent via HTTP Basic auth)
- Change detection
- Webhook subscriptions for record events, with polling on date_updated fields for backfills
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to per-endpoint rate limits communicated in response headers
Shipwire
- Integration surface
- REST API (v3)
- Authentication
- Bearer token sent as `Authorization: ShipwireKey <token>`; up to two keys are generated per account on the Users and Roles page, refreshable/expirable, over HTTPS only (separate sandbox at api.beta.shipwire.com)
- Change detection
- Webhooks (HMAC-SHA256 signed, near real-time) on order, tracking, stock, receiving, return, and product topics; polling the list endpoints as a fallback (no CDC/log stream)
- Capabilities
- read · write · webhooks
- Rate limits
- No published per-second request cap; list responses page at 20 items (recommended max ~200) and webhook payloads carry at most 20 items per resource, so large records must be paged via the response next links.
How it works
How to connect Close to Shipwire — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Close and Shipwire with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Close
connected
Shipwire
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Close and Shipwire objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Close ⇄ ShipwireCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Close ShipwireCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Close and Shipwire integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Close and Shipwire: authenticate both systems, choose the objects to sync (such as Close's Activities and Tasks), map fields visually, and changes propagate both ways in milliseconds — no code required.
-
Stacksync pricing is usage-based and starts at $1,000/month, including the managed Close and Shipwire connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Close–Shipwire integration in-house.
-
Yes — Stacksync ships production-grade connectors for both Close and Shipwire. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
-
Change detection on Close: Webhook subscriptions for record events, with polling on date_updated fields for backfills. On Shipwire: Webhooks (HMAC-SHA256 signed, near real-time) on order, tracking, stock, receiving, return, and product topics; polling the list endpoints as a fallback (no CDC/log stream). Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
-
On the Close side: Users, Smart Views, Leads, Contacts, plus custom fields where Close exposes them. On the Shipwire side: Trackings, Rates, Orders, Products. Stacksync auto-detects both schemas and converts types between the two systems.
-
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 487 integrations available for Close and Shipwire.
Popular · 8 of 487
-
Close ⇄ Akeneo -
Close ⇄ Bigcommerce -
Close ⇄ Channelengine -
Close ⇄ Easypost -
Shipwire ⇄ Kommo -
Shipwire ⇄ Kustomer -
Shipwire ⇄ Nimble -
Shipwire ⇄ Nutshell
No integrations match .
