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CRM ⇄ Human resources

Chorusai to Ukg Ready integration — real-time, two-way sync

Keep Chorusai and Ukg Ready in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Chorusai and Ukg Ready

Keep the people who own accounts in Chorusai in step with the workforce records in Ukg Ready, so ownership, roles, and org structure stay current in both systems, in real time and in both directions.

Chorusai runs on people as much as on accounts: every contact, deal, and account has an owner, and those owners are employees whose roles, teams, and status are held in Ukg Ready. Ukg Ready is the system of record for the workforce, from new hires to promotions to departures, and often for the candidates the business is still deciding on. When the two systems are connected only by re-keying or an overnight export, they drift apart, and the CRM ends up assigning accounts to people who have left, holding territories that no longer match the org chart, and waiting days to give a new rep access.

Stacksync syncs Recordings (Conversations), Users, Trackers, Deals in Chorusai with Reports (Report-as-a-Service), Employees, Employment / Positions, Compensation in Ukg Ready field by field, in real time, and in both directions. You decide which system owns which fields, so Ukg Ready stays authoritative on roles and org structure while Chorusai keeps ownership and territory current, and Stacksync resolves conflicts by the rules you set.

Common use cases

  • 01 Sync Trackers such as pricing, competitor, and next-steps mentions onto matching CRM Opportunities as coaching and deal-risk signals.
  • 02 Export Scorecards and their scores to a database to power rep-coaching and QA dashboards across sales teams.
  • 03 Feed Timesheet Entries and Accruals/Time Off into a data warehouse for labor-cost, overtime, and PTO-liability reporting.
  • 04 Mirror Cost Centers/Groups and Compensation into finance and planning systems for headcount and budget reconciliation.

Common sync patterns

Deactivate access when someone leaves

When Ukg Ready marks a worker as departed, the matching user in Chorusai is flagged or deactivated, so former employees do not keep CRM access after their last day.

One directory of people

A person's name, title, email, phone, or manager corrected in either system updates the other, so both stop maintaining separate copies of the same individual.

Where Ukg Ready tracks people the business also engages: contacts stay in sync

A person recorded in Ukg Ready, such as a candidate or applicant, can create or update the matching contact in Chorusai, so relationship history and outreach are not rebuilt from scratch when the same individual appears in both.

What you can sync between Chorusai and Ukg Ready

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Chorusai objects Ukg Ready objects How this pairing syncs
Deals CRM opportunity context attached to a conversation (account, deal, owner); read to attribute call activity to open pipeline. Accruals / Time Off PTO balances, requests, and approver status; read for liability reporting and requests can be created against employee records. Deals is specific to Chorusai and Accruals / Time Off to Ukg Ready — each maps to any object or custom field on the other side.
Scorecards Call QA and coaching assessments with reviewer, recipient, and scores; read and exported for rep-performance reporting. Payroll (Earnings / Deductions / Employee Payroll Runs) Earnings and deductions can be imported into pay runs; Employee Payroll Runs (gross, net, taxes) read back for GL posting and analytics. Scorecards is specific to Chorusai and Payroll (Earnings / Deductions / Employee Payroll Runs) to Ukg Ready — each maps to any object or custom field on the other side.
Moments Timestamped highlight clips from a conversation; created via the API to capture key call snippets. Benefits Plan enrollments, coverage tiers, contributions, and effective dates; typically read into benefits or finance systems. Moments is specific to Chorusai and Benefits to Ukg Ready — each maps to any object or custom field on the other side.
Playlists Curated collections of Moments and Recordings; created and managed to share coaching examples across teams. Cost Centers / Groups Departments, locations, and hierarchy used as org structure; read to align headcount and budget models across systems. Playlists is specific to Chorusai and Cost Centers / Groups to Ukg Ready — each maps to any object or custom field on the other side.
Engagements Meetings and dialer calls, the core record; filterable by date_time, participants, and processing_state, and polled incrementally to read conversation activity out. Reports (Report-as-a-Service) Scheduled IBM Cognos extracts used for bulk historical pulls that the per-employee REST endpoints are not built for. Engagements is specific to Chorusai and Reports (Report-as-a-Service) to Ukg Ready — each maps to any object or custom field on the other side.
Recordings (Conversations) The recorded call with utterances, transcript, thumbnails, and metrics; read for analysis and uploaded or deleted through the API. Employees Core person records (demographics, contact info, status, work location); synced two-way and mapped to HRIS or person tables in a database. Recordings (Conversations) is specific to Chorusai and Employees to Ukg Ready — each maps to any object or custom field on the other side.

How changes propagate between Chorusai and Ukg Ready

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Chorusai Ukg Ready Interval-based propagation

DetectionStacksync polls Chorusai for changes on an incremental schedule, reading only records changed since the previous pass. Polling the engagements endpoint on date_time and processing_state.

DeliveryEach detected change is written to Ukg Ready through its API, with automatic retries and rate-limit backoff.

Ukg Ready Chorusai Sub-second propagation

DetectionUkg Ready notifies Stacksync of record changes through webhook events. UKG Webhooks for select events (employee.created, employee.updated, account/org changes) with HMAC signing.

DeliveryEach detected change is written to Chorusai through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Chorusai: Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes.
  • Ukg Ready: Rate limits apply over roughly a 1-minute window and return HTTP 429 when exceeded (back off / exponential retry); UKG Webhooks run on a tiered quota with a free tier around 10,000 event notifications per month and 14-day event retention.
What ships with Chorusai ⇄ Ukg Ready

Connect Chorusai and Ukg Ready for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Chorusai–Ukg Ready connection.

Real-time

Two-way sync

Changes in Chorusai or Ukg Ready instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Chorusai or Ukg Ready data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Chorusai or Ukg Ready record.

Observability

Monitoring

Track your Chorusai ⇄ Ukg Ready sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Chorusai and Ukg Ready.

How the Chorusai and Ukg Ready connectors work

Chorusai

Integration surface
REST API (api-docs.chorus.ai)
Authentication
Per-user API token generated in Chorus Personal Settings, sent in the Authorization request header
Change detection
Polling the engagements endpoint on date_time and processing_state; no public change webhooks or CDC
Capabilities
read · write
Rate limits
Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes
Chorusai setup guide

Ukg Ready

Integration surface
UKG Ready REST API (v1/v2) plus the Import Tool (XML transactions) and Report-as-a-Service (IBM Cognos); a legacy SOAP API also exists
Authentication
A 7-digit company short name, a Web API key (Company Setup > Login Config), and a dedicated API service-account user (username/password) are exchanged for a session Bearer token sent on every request; Onboarding/Recruiting endpoints use a separate authorization token
Change detection
UKG Webhooks for select events (employee.created, employee.updated, account/org changes) with HMAC signing; broad change capture via polling REST endpoints with date filters or scheduled Report-as-a-Service extracts
Capabilities
read · write · webhooks
Rate limits
Rate limits apply over roughly a 1-minute window and return HTTP 429 when exceeded (back off / exponential retry); UKG Webhooks run on a tiered quota with a free tier around 10,000 event notifications per month and 14-day event retention
How it works

How to connect Chorusai to Ukg Ready — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Chorusai and Ukg Ready with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Chorusai connected
    Ukg Ready connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Chorusai and Ukg Ready objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Chorusai ⇄ Ukg Ready
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Chorusai Ukg Ready
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Chorusai and Ukg Ready integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 527 integrations available for Chorusai and Ukg Ready.

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