Real-time
Two-way sync
Changes in Chorusai or Paylocity instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ Human resources
Chorusai to Paylocity integration — real-time, two-way sync
Keep Chorusai and Paylocity in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Chorusai and Paylocity
Keep the people who own accounts in Chorusai in step with the workforce records in Paylocity, so ownership, roles, and org structure stay current in both systems, in real time and in both directions.
Chorusai runs on people as much as on accounts: every contact, deal, and account has an owner, and those owners are employees whose roles, teams, and status are held in Paylocity. Paylocity is the system of record for the workforce, from new hires to promotions to departures, and often for the candidates the business is still deciding on. When the two systems are connected only by re-keying or an overnight export, they drift apart, and the CRM ends up assigning accounts to people who have left, holding territories that no longer match the org chart, and waiting days to give a new rep access.
Stacksync syncs Moments, Playlists, Engagements, Recordings (Conversations) in Chorusai with Custom Fields, Employees, Onboarding, Deductions (Pay Setup) in Paylocity field by field, in real time, and in both directions. You decide which system owns which fields, so Paylocity stays authoritative on roles and org structure while Chorusai keeps ownership and territory current, and Stacksync resolves conflicts by the rules you set.
Common use cases
- 01 Upload externally recorded dialer or web-conference audio into Chorus as Recordings so it gets transcribed and analyzed like native calls.
- 02 Sync Trackers such as pricing, competitor, and next-steps mentions onto matching CRM Opportunities as coaching and deal-risk signals.
- 03 Two-way sync of Employees between Paylocity and an HRIS or identity provider so new hires, terminations, and demographic edits flow both directions.
- 04 Push hired candidates from an ATS into Paylocity via the Onboarding endpoint, then read Onboarding Status to confirm the record before the first payroll run.
Common sync patterns
Ownership and territory follow the org chart
When a person changes team, manager, or region in Paylocity, their accounts and territory assignments in Chorusai update to match, so pipeline stays with the right owner.
Deactivate access when someone leaves
When Paylocity marks a worker as departed, the matching user in Chorusai is flagged or deactivated, so former employees do not keep CRM access after their last day.
One directory of people
A person's name, title, email, phone, or manager corrected in either system updates the other, so both stop maintaining separate copies of the same individual.
What you can sync between Chorusai and Paylocity
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Chorusai objects | Paylocity objects | How this pairing syncs | |
|---|---|---|---|
| Moments Timestamped highlight clips from a conversation; created via the API to capture key call snippets. | Deductions (Pay Setup) Recurring deduction codes at the employee level; two-way via Upsert Deduction and Delete, with Get Deduction / Get All Deductions for reads. | Moments is specific to Chorusai and Deductions (Pay Setup) to Paylocity — each maps to any object or custom field on the other side. | |
| Playlists Curated collections of Moments and Recordings; created and managed to share coaching examples across teams. | Earnings (Pay Setup) Recurring earning codes at the employee level; two-way via Upsert Earning and Delete, with Get All Earnings and Get by earning code for reads. | Playlists is specific to Chorusai and Earnings (Pay Setup) to Paylocity — each maps to any object or custom field on the other side. | |
| Engagements Meetings and dialer calls, the core record; filterable by date_time, participants, and processing_state, and polled incrementally to read conversation activity out. | Local and State Taxes Two-way via Create/Update/Delete Local Tax and Upsert Primary / Non-Primary State Tax; Get by tax code and Get All for reads. | Engagements is specific to Chorusai and Local and State Taxes to Paylocity — each maps to any object or custom field on the other side. | |
| Recordings (Conversations) The recorded call with utterances, transcript, thumbnails, and metrics; read for analysis and uploaded or deleted through the API. | Direct Deposit Read-only: Get All Direct Deposit and Get Employee Bank Accounts return main and additional allocations. Bank details cannot be written through the API. | Recordings (Conversations) is specific to Chorusai and Direct Deposit to Paylocity — each maps to any object or custom field on the other side. | |
| Users Chorus users with roles and team membership; read to map engagement owners and participants to CRM and warehouse identities. | Pay Statements Read-only detailed payroll statement data — earnings, deductions, taxes, and direct deposit allocations by year, check date, or date range. Pulled for reporting, never written. | Users is specific to Chorusai and Pay Statements to Paylocity — each maps to any object or custom field on the other side. | |
| Trackers AI keyword and topic trackers (pricing, competitors, next steps) surfaced within a conversation; read out as coaching and deal-risk signals. | Company Codes Read-only reference codes and descriptions (cost centers, departments, positions) used to validate field mappings on employee writes. | Trackers is specific to Chorusai and Company Codes to Paylocity — each maps to any object or custom field on the other side. |
How changes propagate between Chorusai and Paylocity
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Chorusai Paylocity Interval-based propagation
DetectionStacksync polls Chorusai for changes on an incremental schedule, reading only records changed since the previous pass. Polling the engagements endpoint on date_time and processing_state.
DeliveryEach detected change is written to Paylocity through its API, with automatic retries and rate-limit backoff.
Paylocity Chorusai Sub-second propagation
DetectionPaylocity notifies Stacksync of record changes through webhook events. Webhooks — Paylocity POSTs Employee New Hire, Employee Change, Termination, Payroll Processed, and Time Off Approval events to a callback URL.
DeliveryEach detected change is written to Chorusai through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Chorusai: Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes.
- Paylocity: 25 requests per second (1,500 per minute); exceeding it returns HTTP 429. Every path is scoped to a Paylocity-assigned companyId (a company code, not a UUID).
What ships with Chorusai ⇄ Paylocity
Connect Chorusai and Paylocity for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Chorusai–Paylocity connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Chorusai or Paylocity data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Chorusai or Paylocity record.
Observability
Monitoring
Track your Chorusai ⇄ Paylocity sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Chorusai and Paylocity.
How the Chorusai and Paylocity connectors work
Chorusai
- Integration surface
- REST API (api-docs.chorus.ai)
- Authentication
- Per-user API token generated in Chorus Personal Settings, sent in the Authorization request header
- Change detection
- Polling the engagements endpoint on date_time and processing_state; no public change webhooks or CDC
- Capabilities
- read · write
- Rate limits
- Rate limits are not publicly documented; recording upload and analysis are asynchronous, so transcripts and trackers appear only after processing_state completes
Paylocity
- Integration surface
- REST API (v1 and v2), JSON payloads
- Authentication
- OAuth 2.0 client credentials via the Paylocity Identity Provider (/IdentityServer/connect/token) with the WebLinkAPI scope; access tokens expire after one hour and API access must be enabled by Paylocity for the company
- Change detection
- Webhooks — Paylocity POSTs Employee New Hire, Employee Change, Termination, Payroll Processed, and Time Off Approval events to a callback URL; payloads carry only companyId and employeeId, so the receiver calls the relevant API to fetch changed values. Scheduled polling is used for objects without webhooks.
- Capabilities
- read · write · webhooks
- Rate limits
- 25 requests per second (1,500 per minute); exceeding it returns HTTP 429. Every path is scoped to a Paylocity-assigned companyId (a company code, not a UUID).
How it works
How to connect Chorusai to Paylocity — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Chorusai and Paylocity with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Chorusai
connected
Paylocity
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Chorusai and Paylocity objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Chorusai ⇄ PaylocityCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Chorusai PaylocityCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Chorusai and Paylocity integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Chorusai and Paylocity: authenticate both systems, choose the objects to sync (such as Chorusai's Moments and Playlists), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Common patterns for Chorusai and Paylocity: Ownership and territory follow the org chart; Deactivate access when someone leaves; One directory of people. When a person changes team, manager, or region in Paylocity, their accounts and territory assignments in Chorusai update to match, so pipeline stays with the right owner.
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Chorusai: REST API (api-docs.chorus.ai). Authentication: Per-user API token generated in Chorus Personal Settings, sent in the Authorization request header. Paylocity: REST API (v1 and v2), JSON payloads. Authentication: OAuth 2.0 client credentials via the Paylocity Identity Provider (/IdentityServer/connect/token) with the WebLinkAPI scope; access tokens expire after one hour and API access must be enabled by Paylocity for the company. Stacksync manages authentication, retries, and rate limits on both sides.
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Chorusai: Writes into Chorus are scoped to conversation operations — uploading and deleting Recordings, deleting Engagements, scheduling Video Conferences for recording, and creating Moments and Playlists — plus Sales-Qualification write-back of fields to the connected CRM; Chorus is a system of engagement for calls, not a general write target for arbitrary business records. Paylocity: Every endpoint path is scoped to a Paylocity-assigned companyId (a company code, not a UUID), and employees are addressed by Paylocity's employeeId; there is no cross-company query. Stacksync's field mapping accounts for these differences between Chorusai and Paylocity without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Chorusai and Paylocity records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Chorusai and Paylocity connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Chorusai–Paylocity integration in-house.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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