Skip to content
E-commerce ⇄ ERP

Channelengine to Cin7 integration — real-time, two-way sync

Keep Channelengine and Cin7 in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

Case study
Migrated from MuleSoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Channelengine and Cin7

Keep the storefront in step with the back office: Channelengine and Cin7 share products, inventory, and orders in real time, in both directions.

Channelengine runs the storefront and takes the orders; Cin7 owns the item master, the stock on hand, and the finance behind every transaction. The two overlap wherever the same products, customers, and sales matter to both — and when re-keying or an overnight batch is what connects them, the store oversells items it can't ship, quotes prices finance never set, or leaves buyers waiting on status that already changed.

Stacksync syncs Offers (price and stock), Shipments, Returns, Cancellations in Channelengine with Sales orders, Purchase orders, Contacts, Branches / locations in Cin7 field by field, in real time, and in both directions. You decide which system owns which fields — stock and pricing from Cin7, order and customer detail from Channelengine — and Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • 01 Stream stock and price to the Offers endpoint (PUT /v2/offer/stock) whenever inventory changes so marketplaces reflect availability and overselling is avoided.
  • 02 Pull new marketplace orders with GET /v2/orders/new into an ERP or OMS and acknowledge them so fulfillment runs from the system of record.
  • 03 Consolidate stock movements from multiple branches into one reporting database.
  • 04 Publish Cin7 inventory levels to storefronts, marketplaces, and a CRM so every channel quotes real availability.

Common sync patterns

New orders reach the back office

An order captured in Channelengine creates the matching record in Cin7 with customer, line items, and totals, so fulfillment and invoicing start without re-entry.

One product catalog

Where both systems keep item records, SKUs, descriptions, and attributes stay aligned so the store and the back office describe the same product.

Fulfillment and shipment status close the loop

As orders are picked, shipped, or invoiced in Cin7, tracking and status flow back to Channelengine so buyers see accurate updates.

What you can sync between Channelengine and Cin7

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Channelengine objects Cin7 objects How this pairing syncs
Orders Marketplace and merchant-fulfilled orders; read via GET /v2/orders and GET /v2/orders/new (status NEW), then acknowledged with POST /v2/orders/acknowledge so later shipment, return, and cancellation calls can reference them. Contacts Customers and suppliers, matched to CRM records to keep account data consistent. Orders is specific to Channelengine and Contacts to Cin7 — each maps to any object or custom field on the other side.
Products (product content) Catalog records created and updated via POST /v2/products and deactivated via DELETE; use a parent/child variant model where the parent is a non-purchasable blueprint. Written into ChannelEngine from a PIM, ERP, or database. Branches / locations Warehouse entities that scope every stock movement and order allocation. Products (product content) is specific to Channelengine and Branches / locations to Cin7 — each maps to any object or custom field on the other side.
Offers (price and stock) Price and stock updates via PUT /v2/offer/stock and the offers endpoints; separate from product content so fast-changing stock can be pushed often, and supports bulk updates across stock locations. Stock adjustments and transfers Inventory movements read for audit and reconciliation reporting. Offers (price and stock) is specific to Channelengine and Stock adjustments and transfers to Cin7 — each maps to any object or custom field on the other side.
Shipments Fulfillment records; write with POST /v2/shipments to mark an order shipped with tracking, read with GET /v2/shipments. Pushed back from a warehouse or ERP so marketplaces update the buyer. Credit notes / returns Return documents synced so finance and support see the same refund state. Shipments is specific to Channelengine and Credit notes / returns to Cin7 — each maps to any object or custom field on the other side.
Returns Marketplace- and merchant-initiated returns; read via GET /v2/returns and created with POST /v2/returns. Synced two-way so customer-service and finance systems reconcile with the ERP. Products SKU records with options and pricing, synced with storefront and marketplace catalogs. Returns is specific to Channelengine and Products to Cin7 — each maps to any object or custom field on the other side.
Cancellations Order cancellations; create with POST /v2/cancellations and read with GET /v2/cancellations. Written when stock is unavailable and read back for reconciliation. Inventory levels Stock on hand by branch or location, published outward for availability. Cancellations is specific to Channelengine and Inventory levels to Cin7 — each maps to any object or custom field on the other side.

How changes propagate between Channelengine and Cin7

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Channelengine Cin7 Sub-second propagation

DetectionChannelengine notifies Stacksync of record changes through webhook events. Webhooks fire on order creation and on return and shipment/cancellation changes.

DeliveryEach detected change is written to Cin7 through its API, with automatic retries and rate-limit backoff.

Cin7 Channelengine Sub-second propagation

DetectionCin7 notifies Stacksync of record changes through webhook events. Polling on modified-date filters.

DeliveryEach detected change is written to Channelengine through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Channelengine: Rate limits are per endpoint and returned in headers: x-rate-limit-limit (interval length in minutes), x-rate-limit-remaining, and retry-after (seconds to wait); e.g. POST /v2/supportorder allows 3 calls per minute.
  • Cin7: Subject to per-account API rate limits that differ between Cin7 Omni and Cin7 Core.
What ships with Channelengine ⇄ Cin7

Connect Channelengine and Cin7 for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Channelengine–Cin7 connection.

Real-time

Two-way sync

Changes in Channelengine or Cin7 instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Channelengine or Cin7 data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Channelengine or Cin7 record.

Observability

Monitoring

Track your Channelengine ⇄ Cin7 sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Channelengine and Cin7.

How the Channelengine and Cin7 connectors work

Channelengine

Integration surface
REST API (Merchant API v2); per-tenant base URL https://{tenant}.channelengine.net/api
Authentication
API key passed as the 'apikey' parameter; ChannelEngine recommends sending it in a request header rather than the URL because some webservers log full URLs
Change detection
Webhooks fire on order creation and on return and shipment/cancellation changes; product content and offers use change-tracking endpoints (GET /v2/products/data and /v2/products/offers) with an acknowledge pattern that returns only changed records, plus polling GET /v2/orders/new
Capabilities
read · write · webhooks
Rate limits
Rate limits are per endpoint and returned in headers: x-rate-limit-limit (interval length in minutes), x-rate-limit-remaining, and retry-after (seconds to wait); e.g. POST /v2/supportorder allows 3 calls per minute.

Cin7

Integration surface
REST API; note that Cin7 Omni and Cin7 Core (formerly DEAR Systems) are separate products with separate APIs
Authentication
API key credentials (paired with a username or account ID, depending on the product)
Change detection
Polling on modified-date filters; webhook support exists on some editions for order and stock events
Capabilities
read · write · webhooks
Rate limits
Subject to per-account API rate limits that differ between Cin7 Omni and Cin7 Core
How it works

How to connect Channelengine to Cin7 — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Channelengine and Cin7 with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Channelengine connected
    Cin7 connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Channelengine and Cin7 objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Channelengine ⇄ Cin7
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Channelengine Cin7
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Channelengine and Cin7 integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 363 integrations available for Channelengine and Cin7.

Popular · 7 of 363
Coworkers laughing in front of a laptop in a casual office setting

Your last integration took months.
Your next one takes a prompt.