Two-way sync
Changes in Channelengine or Cin7 instantly reflect in both systems. No stale data, no manual imports.
Keep Channelengine and Cin7 in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
Channelengine runs the storefront and takes the orders; Cin7 owns the item master, the stock on hand, and the finance behind every transaction. The two overlap wherever the same products, customers, and sales matter to both — and when re-keying or an overnight batch is what connects them, the store oversells items it can't ship, quotes prices finance never set, or leaves buyers waiting on status that already changed.
Stacksync syncs Offers (price and stock), Shipments, Returns, Cancellations in Channelengine with Sales orders, Purchase orders, Contacts, Branches / locations in Cin7 field by field, in real time, and in both directions. You decide which system owns which fields — stock and pricing from Cin7, order and customer detail from Channelengine — and Stacksync keeps every copy consistent and resolves conflicts by rules you set.
An order captured in Channelengine creates the matching record in Cin7 with customer, line items, and totals, so fulfillment and invoicing start without re-entry.
Where both systems keep item records, SKUs, descriptions, and attributes stay aligned so the store and the back office describe the same product.
As orders are picked, shipped, or invoiced in Cin7, tracking and status flow back to Channelengine so buyers see accurate updates.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Channelengine objects | Cin7 objects | How this pairing syncs | |
|---|---|---|---|
| Orders Marketplace and merchant-fulfilled orders; read via GET /v2/orders and GET /v2/orders/new (status NEW), then acknowledged with POST /v2/orders/acknowledge so later shipment, return, and cancellation calls can reference them. | Contacts Customers and suppliers, matched to CRM records to keep account data consistent. | Orders is specific to Channelengine and Contacts to Cin7 — each maps to any object or custom field on the other side. | |
| Products (product content) Catalog records created and updated via POST /v2/products and deactivated via DELETE; use a parent/child variant model where the parent is a non-purchasable blueprint. Written into ChannelEngine from a PIM, ERP, or database. | Branches / locations Warehouse entities that scope every stock movement and order allocation. | Products (product content) is specific to Channelengine and Branches / locations to Cin7 — each maps to any object or custom field on the other side. | |
| Offers (price and stock) Price and stock updates via PUT /v2/offer/stock and the offers endpoints; separate from product content so fast-changing stock can be pushed often, and supports bulk updates across stock locations. | Stock adjustments and transfers Inventory movements read for audit and reconciliation reporting. | Offers (price and stock) is specific to Channelengine and Stock adjustments and transfers to Cin7 — each maps to any object or custom field on the other side. | |
| Shipments Fulfillment records; write with POST /v2/shipments to mark an order shipped with tracking, read with GET /v2/shipments. Pushed back from a warehouse or ERP so marketplaces update the buyer. | Credit notes / returns Return documents synced so finance and support see the same refund state. | Shipments is specific to Channelengine and Credit notes / returns to Cin7 — each maps to any object or custom field on the other side. | |
| Returns Marketplace- and merchant-initiated returns; read via GET /v2/returns and created with POST /v2/returns. Synced two-way so customer-service and finance systems reconcile with the ERP. | Products SKU records with options and pricing, synced with storefront and marketplace catalogs. | Returns is specific to Channelengine and Products to Cin7 — each maps to any object or custom field on the other side. | |
| Cancellations Order cancellations; create with POST /v2/cancellations and read with GET /v2/cancellations. Written when stock is unavailable and read back for reconciliation. | Inventory levels Stock on hand by branch or location, published outward for availability. | Cancellations is specific to Channelengine and Inventory levels to Cin7 — each maps to any object or custom field on the other side. |
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DetectionChannelengine notifies Stacksync of record changes through webhook events. Webhooks fire on order creation and on return and shipment/cancellation changes.
DeliveryEach detected change is written to Cin7 through its API, with automatic retries and rate-limit backoff.
DetectionCin7 notifies Stacksync of record changes through webhook events. Polling on modified-date filters.
DeliveryEach detected change is written to Channelengine through its API, with automatic retries and rate-limit backoff.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Channelengine–Cin7 connection.
Changes in Channelengine or Cin7 instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Channelengine or Cin7 data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Channelengine or Cin7 record.
Track your Channelengine ⇄ Cin7 sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Channelengine and Cin7.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Channelengine and Cin7 with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Channelengine and Cin7 objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Channelengine and Cin7: authenticate both systems, choose the objects to sync (such as Channelengine's Orders and Products (product content)), map fields visually, and changes propagate both ways in milliseconds — no code required.
Change detection on Channelengine: Webhooks fire on order creation and on return and shipment/cancellation changes; product content and offers use change-tracking endpoints (GET /v2/products/data and /v2/products/offers) with an acknowledge pattern that returns only changed records, plus polling GET /v2/orders/new. On Cin7: Polling on modified-date filters; webhook support exists on some editions for order and stock events. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
On the Channelengine side: Offers (price and stock), Shipments, Returns, Cancellations, plus custom fields where Channelengine exposes them. On the Cin7 side: Sales orders, Purchase orders, Contacts, Branches / locations. Stacksync auto-detects both schemas and converts types between the two systems.
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
Common patterns for Channelengine and Cin7: New orders reach the back office; One product catalog; Fulfillment and shipment status close the loop. An order captured in Channelengine creates the matching record in Cin7 with customer, line items, and totals, so fulfillment and invoicing start without re-entry.
Channelengine: REST API (Merchant API v2); per-tenant base URL https://{tenant}.channelengine.net/api. Authentication: API key passed as the 'apikey' parameter; ChannelEngine recommends sending it in a request header rather than the URL because some webservers log full URLs. Cin7: REST API; note that Cin7 Omni and Cin7 Core (formerly DEAR Systems) are separate products with separate APIs. Authentication: API key credentials (paired with a username or account ID, depending on the product). Stacksync manages authentication, retries, and rate limits on both sides.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
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Every pair below is a real-time, two-way sync. Search all 363 integrations available for Channelengine and Cin7.