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E-commerce ⇄ ERP

Channelengine to Syspro integration — real-time, two-way sync

Keep Channelengine and Syspro in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Channelengine and Syspro

Keep the storefront in step with the back office: Channelengine and Syspro share products, inventory, and orders in real time, in both directions.

Channelengine runs the storefront and takes the orders; Syspro owns the item master, the stock on hand, and the finance behind every transaction. The two overlap wherever the same products, customers, and sales matter to both — and when re-keying or an overnight batch is what connects them, the store oversells items it can't ship, quotes prices finance never set, or leaves buyers waiting on status that already changed.

Stacksync syncs Products (product content), Offers (price and stock), Shipments, Returns in Channelengine with GL journals, Warehouses, Customers, Suppliers in Syspro field by field, in real time, and in both directions. You decide which system owns which fields — stock and pricing from Syspro, order and customer detail from Channelengine — and Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • 01 Pull new marketplace orders with GET /v2/orders/new into an ERP or OMS and acknowledge them so fulfillment runs from the system of record.
  • 02 Write Shipments with tracking back to ChannelEngine when the warehouse or ERP marks an order shipped, so each marketplace notifies the buyer.
  • 03 Keep inventory balances and item masters aligned between SYSPRO and a WMS or storefront
  • 04 Mirror customers and AR invoices into a CRM so sales sees credit and billing status on the account

Common sync patterns

One customer master

Where both systems keep customer records, a correction in either propagates to the other, ending dual maintenance.

Where Syspro is the inventory system of record: stock stays accurate

Available quantities from Syspro publish to Channelengine, so the store shows what can actually ship and stops overselling.

New orders reach the back office

An order captured in Channelengine creates the matching record in Syspro with customer, line items, and totals, so fulfillment and invoicing start without re-entry.

What you can sync between Channelengine and Syspro

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Channelengine objects Syspro objects How this pairing syncs
Products (product content) Catalog records created and updated via POST /v2/products and deactivated via DELETE; use a parent/child variant model where the parent is a non-purchasable blueprint. Written into ChannelEngine from a PIM, ERP, or database. Purchase orders Procurement documents synced with supplier portals and receiving. Products (product content) is specific to Channelengine and Purchase orders to Syspro — each maps to any object or custom field on the other side.
Offers (price and stock) Price and stock updates via PUT /v2/offer/stock and the offers endpoints; separate from product content so fast-changing stock can be pushed often, and supports bulk updates across stock locations. Jobs (work orders) Manufacturing jobs and WIP tracked for production reporting. Offers (price and stock) is specific to Channelengine and Jobs (work orders) to Syspro — each maps to any object or custom field on the other side.
Shipments Fulfillment records; write with POST /v2/shipments to mark an order shipped with tracking, read with GET /v2/shipments. Pushed back from a warehouse or ERP so marketplaces update the buyer. Bills of materials Product structures referenced when syncing manufacturing data. Shipments is specific to Channelengine and Bills of materials to Syspro — each maps to any object or custom field on the other side.
Returns Marketplace- and merchant-initiated returns; read via GET /v2/returns and created with POST /v2/returns. Synced two-way so customer-service and finance systems reconcile with the ERP. AR invoices Billing documents surfaced to CRMs and finance reporting. Returns is specific to Channelengine and AR invoices to Syspro — each maps to any object or custom field on the other side.
Cancellations Order cancellations; create with POST /v2/cancellations and read with GET /v2/cancellations. Written when stock is unavailable and read back for reconciliation. GL journals Financial postings extracted for consolidation and analytics. Cancellations is specific to Channelengine and GL journals to Syspro — each maps to any object or custom field on the other side.
Backorders Records marking part of an order as temporarily out of stock; create with POST /v2/backorders and read with GET /v2/backorders by merchant reference or since a date. Warehouses Stocking locations that scope inventory balances. Backorders is specific to Channelengine and Warehouses to Syspro — each maps to any object or custom field on the other side.

How changes propagate between Channelengine and Syspro

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Channelengine Syspro Sub-second propagation

DetectionChannelengine notifies Stacksync of record changes through webhook events. Webhooks fire on order creation and on return and shipment/cancellation changes.

DeliveryEach detected change is written to Syspro through its API, with automatic retries and rate-limit backoff.

Syspro Channelengine Interval-based propagation

DetectionStacksync polls Syspro for changes on an incremental schedule, reading only records changed since the previous pass. Polling.

DeliveryEach detected change is written to Channelengine through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Channelengine: Rate limits are per endpoint and returned in headers: x-rate-limit-limit (interval length in minutes), x-rate-limit-remaining, and retry-after (seconds to wait); e.g. POST /v2/supportorder allows 3 calls per minute.
  • Syspro: Throughput depends on the customer's server sizing; many deployments are on-premise.
What ships with Channelengine ⇄ Syspro

Connect Channelengine and Syspro for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Channelengine–Syspro connection.

Real-time

Two-way sync

Changes in Channelengine or Syspro instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Channelengine or Syspro data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Channelengine or Syspro record.

Observability

Monitoring

Track your Channelengine ⇄ Syspro sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Channelengine and Syspro.

How the Channelengine and Syspro connectors work

Channelengine

Integration surface
REST API (Merchant API v2); per-tenant base URL https://{tenant}.channelengine.net/api
Authentication
API key passed as the 'apikey' parameter; ChannelEngine recommends sending it in a request header rather than the URL because some webservers log full URLs
Change detection
Webhooks fire on order creation and on return and shipment/cancellation changes; product content and offers use change-tracking endpoints (GET /v2/products/data and /v2/products/offers) with an acknowledge pattern that returns only changed records, plus polling GET /v2/orders/new
Capabilities
read · write · webhooks
Rate limits
Rate limits are per endpoint and returned in headers: x-rate-limit-limit (interval length in minutes), x-rate-limit-remaining, and retry-after (seconds to wait); e.g. POST /v2/supportorder allows 3 calls per minute.

Syspro

Integration surface
e.net Solutions business objects, exposed over REST and WCF interfaces in SYSPRO 8
Authentication
SYSPRO operator credentials exchanged for a session token
Change detection
Polling; the ERP does not expose a change feed to external consumers
Capabilities
read · write
Rate limits
Throughput depends on the customer's server sizing; many deployments are on-premise
How it works

How to connect Channelengine to Syspro — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Channelengine and Syspro with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Channelengine connected
    Syspro connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Channelengine and Syspro objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Channelengine ⇄ Syspro
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Channelengine Syspro
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Channelengine and Syspro integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 369 integrations available for Channelengine and Syspro.

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