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ERP / E-commerce · Two-way sync platform

Cin7 and NuORDER integration

Plan how Cin7 and NuORDER should share data across your business. Work with Stacksync engineers on record mapping, system access, and the requirements for running the integration.

  • Scope your workflow with an integration engineer
  • Review the systems, records, and updates you need
Integration planning
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Proposed workflow

Sales order sync test

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting eventA change involving Cin7 Sales orders or NuORDER Orders needs a defined result in the other system.

  1. Start with Cin7 Sales orders and NuORDER Orders. Use the record-matching and field-ownership rules from your mapping worksheet.

  2. Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.

  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

What to verifyTest a multi-line order, a partial cancellation, and two partial shipments. Compare line totals as well as the header.

Review records and field ownership

Proposed record relationships

Records to connect

Use these examples to define record matching and field ownership for your technical review.

Download the mapping worksheet

CSV · No email required

Example record relationships between Cin7 and NuORDER
Cin7 recordNuORDER recordRecord matchingField ownership
Sales ordersProposed record; confirm Stacksync object support.Record matchingOrdersProposed record; confirm Stacksync object support.Preserve both the order ID and stable line IDs. Allow one order to relate to several shipments or invoices.Decide which system approves the order and which can cancel or amend it after fulfillment begins.
ProductsProposed record; confirm Stacksync object support.Record matchingProductsProposed record; confirm Stacksync object support.Distinguish the product ID, variant ID, SKU, and price-list entry; they are not interchangeable keys.Assign ownership for catalog content, price, and stock separately.
Inventory levelsProposed record; confirm Stacksync object support.Record matchingInventory (ATS)Proposed record; confirm Stacksync object support.Identify stock by product/variant, location, and any lot or serial dimension; a product ID alone is insufficient.Choose the stock authority and distinguish available, reserved, and physical quantities.

These relationships do not establish connector availability. Review the required connection and record operations with Stacksync.

Record coverage to review

Use documented coverage where available. Catalog record types are starting points for review and do not confirm Stacksync support.

Cin7

Connection and object support require review

Record types to review with Stacksync

Record typesCoverage and requirements
  • Products
  • Inventory levels
  • Sales orders
  • Purchase orders
  • Contacts
  • Branches / locations
Confirm support for this record type and the direction you need.

Discuss Cin7 requirements

NuORDER

Connection and object support require review

Record types to review with Stacksync

Record typesCoverage and requirements
  • Products
  • Orders
  • Companies
  • Line Items
  • Inventory (ATS)
  • Pricing / Price Lists
Confirm support for this record type and the direction you need.

Discuss NuORDER requirements

Connection essentials

Confirm Stacksync support and account requirements for undocumented connections. Interface information alone does not establish connector availability.

View setup requirements and limits
Connection requirementCin7NuORDER
Integration interfaceREST API; note that Cin7 Omni and Cin7 Core (formerly DEAR Systems) are separate products with separate APIsREST API (JSON), with optional SFTP flat-file data feeds
AuthenticationConfirm the credentials, API plan, and permissions required for Cin7.Confirm the credentials, API plan, and permissions required for NuORDER.
Change detectionConfirm how Stacksync detects changes for this connector and the objects you need.Confirm how Stacksync detects changes for this connector and the objects you need.
Read accessConfirm with StacksyncConfirm with Stacksync
Write accessConfirm with StacksyncConfirm with Stacksync

Enterprise controls

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Compliance and data transfers

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  • HIPAA BAA
  • GDPR
  • CCPA
  • DPF US-EU-UK-CH

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Record-level recovery

Inspect sync errors and use retry and revert controls to resolve failed updates.

Read the recovery guide

Implementation

Technical reference

Review setup, record relationships, testing, and recovery for your implementation.

Authentication, permissions and API limits

Connection requirements and limits

Cin7
Integration interface
REST API; note that Cin7 Omni and Cin7 Core (formerly DEAR Systems) are separate products with separate APIs
Authentication
Confirm the credentials, API plan, and permissions required for Cin7.
Change detection
Confirm how Stacksync detects changes for this connector and the objects you need.
Read access
Confirm with Stacksync
Write access
Confirm with Stacksync
Setup requirements
  • Identify the Cin7 account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for Cin7, including read/write support, authentication, and initial-load limits.
Limitations to check
  • Confirm Stacksync support for Cin7 and the record types your workflow needs.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.
NuORDER
Integration interface
REST API (JSON), with optional SFTP flat-file data feeds
Authentication
Confirm the credentials, API plan, and permissions required for NuORDER.
Change detection
Confirm how Stacksync detects changes for this connector and the objects you need.
Read access
Confirm with Stacksync
Write access
Confirm with Stacksync
Setup requirements
  • Identify the NuORDER account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for NuORDER, including read/write support, authentication, and initial-load limits.
Limitations to check
  • Confirm Stacksync support for NuORDER and the record types your workflow needs.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.

Prepare Cin7 and NuORDER access

Set up both accounts before testing the mapping. Use test records where available, and identify the account administrator who can approve access and help resolve setup errors.

Cin7 setup checklist
  • Identify the Cin7 account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for Cin7, including read/write support, authentication, and initial-load limits.
NuORDER setup checklist
  • Identify the NuORDER account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for NuORDER, including read/write support, authentication, and initial-load limits.
Prepare to go live

Record the fields each system can update, the first-load cutoff, both record IDs, the expected update delay, and who handles errors. Complete the tests before production before expanding to more records.

Use the Cin7 and NuORDER planning worksheet to capture these decisions. Record the access owner in the worksheet and enter credentials only in the connection setup.

Talk to an engineer · Review current pricing

Record identity and field ownership

Use these data-model references to describe the records your connection needs. They are planning examples; connector availability and supported operations must be established before implementation.

Download the mapping worksheet · CSV, no email required

Record matching

Sales orders / Orders

Compare whether Cin7 Sales orders and NuORDER Orders describe the same sales order in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Cin7
Object support to establish
NuORDER
Object support to establish
Record identity
Preserve both the order ID and stable line IDs. Allow one order to relate to several shipments or invoices.
Field ownership
Decide which system approves the order and which can cancel or amend it after fulfillment begins.

Fields to include

  • Source order ID
  • Customer reference
  • Line references and quantities
  • Order status
  • Currency
Record dependencies
Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
Validation
Test a multi-line order, a partial cancellation, and two partial shipments. Compare line totals as well as the header.
Recovery
Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Record matching

Products / Products

Compare whether Cin7 Products and NuORDER Products describe the same product or catalog item in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Cin7
Object support to establish
NuORDER
Object support to establish
Record identity
Distinguish the product ID, variant ID, SKU, and price-list entry; they are not interchangeable keys.
Field ownership
Assign ownership for catalog content, price, and stock separately.

Fields to include

  • Source product ID
  • SKU or variant reference
  • Description
  • Unit of measure
  • Price-list reference
Record dependencies
Resolve units, variants, categories, and applicable price lists before order lines.
Validation
Test two variants of one product, a changed SKU, and a price that applies to only one market or currency.
Recovery
Repair the variant or price-list reference before retrying affected order lines; preserve existing transaction prices.

Record matching

Inventory levels / Inventory (ATS)

Compare whether Cin7 Inventory levels and NuORDER Inventory (ATS) describe the same inventory or stock position in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Cin7
Object support to establish
NuORDER
Object support to establish
Record identity
Identify stock by product/variant, location, and any lot or serial dimension; a product ID alone is insufficient.
Field ownership
Choose the stock authority and distinguish available, reserved, and physical quantities.

Fields to include

  • Product reference
  • Location reference
  • Quantity type
  • Quantity
  • As-of time
Record dependencies
Resolve product, unit, warehouse/location, and lot/serial references.
Validation
Test the same SKU in two locations, a reservation, and an older snapshot arriving late.
Recovery
Reconcile the latest stock position before retrying; do not apply an old absolute quantity after new movements.

Compare integration approaches

Choose a method around one example record and the update your business needs. Use Sales orders / Orders to review record matching and confirm Stacksync support for the required operations. Compare ongoing sync, a custom workflow, and a scheduled export against that requirement.

Stacksync managed sync

Best fit
Review compatibility with a Stacksync engineer using an example of the records and updates you need.
Operating responsibility
Fits ongoing record synchronization when the required operations are supported. Add workflow steps for approvals or business actions that go beyond copying fields.
Before you choose
Check record matching: Preserve both the order ID and stable line IDs. Allow one order to relate to several shipments or invoices. Verify field coverage, deletion handling, and how changes are detected.

Native vendor integration

Best fit
A vendor-built integration may fit if it supports your Cin7 and NuORDER record types.
Operating responsibility
Can reduce setup for a supported workflow. You may need another method for records or business steps it does not cover.
Before you choose
First check whether either vendor offers this integration. If available, verify Sales orders / Orders, update direction, account tier, and related-record handling.

Custom API or workflow

Best fit
Consider when Cin7 and NuORDER need a transformation, approval, or action outside a direct record sync.
Operating responsibility
Provides control over business steps; the team owns credentials, version changes, error queues, and reconciliation.
Before you choose
Verify endpoint permissions, pagination, quotas, duplicate detection, and failure recovery. Separate reading history from actions that send messages, grant access, or post transactions.

File or scheduled snapshot

Best fit
Consider for a one-time Cin7 / NuORDER migration or a reporting need with an explicit freshness window.
Operating responsibility
Can simplify a bounded transfer; later changes and deletion history require another extraction or a separately designed incremental process.
Before you choose
Record the extraction cutoff, source IDs, encoding, date/number formats, and reconciliation totals.

Workflow scenarios and expected results

Sales order sync test

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Sales orders or Orders record needs a defined result in the other system.

  1. Start with Cin7 Sales orders and NuORDER Orders. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Create or locate the customer and products first; resolve taxes, currency, and fulfillment references.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test a multi-line order, a partial cancellation, and two partial shipments. Compare line totals as well as the header.

If it fails: Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Product or catalog item sync test

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Products or Products record needs a defined result in the other system.

  1. Start with Cin7 Products and NuORDER Products. Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Resolve units, variants, categories, and applicable price lists before order lines.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test two variants of one product, a changed SKU, and a price that applies to only one market or currency.

If it fails: Repair the variant or price-list reference before retrying affected order lines; preserve existing transaction prices.

Inventory or stock position sync test

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Inventory levels or Inventory (ATS) record needs a defined result in the other system.

  1. Start with Cin7 Inventory levels and NuORDER Inventory (ATS). Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Resolve product, unit, warehouse/location, and lot/serial references.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test the same SKU in two locations, a reservation, and an older snapshot arriving late.

If it fails: Reconcile the latest stock position before retrying; do not apply an old absolute quantity after new movements.

Reconcile Cin7 business records with NuORDER

This is an evaluation scenario; connector and operation support require confirmation.

Starting event: A finance-owned record in Cin7 needs operational visibility through Products or Orders.

  1. Select Products or Inventory levels with the correct legal entity, period, and currency.
  2. Define a reporting relationship in NuORDER; do not equate customer records, ledger accounts, and posted transactions.
  3. Decide whether the process only reports a financial state or requests an approved accounting action, and maintain a separate transaction ID for each action.

Expected result: Totals reconcile within the same entity/currency/window; a repeated handoff creates no duplicate financial transaction.

If it fails: Verify posting and settlement state before retrying. Use the approved adjustment path for already-posted transactions.

Initial load and acceptance testing

Keep both record IDs with the expected and actual result. Reconcile the same filters and time window in each system.

Sales orders / Orders

Test case

Test a multi-line order, a partial cancellation, and two partial shipments. Compare line totals as well as the header.

Expected result

The expected sales order relationship is preserved with no duplicate action or unintended write.

Products / Products

Test case

Test two variants of one product, a changed SKU, and a price that applies to only one market or currency.

Expected result

The expected product or catalog item relationship is preserved with no duplicate action or unintended write.

Inventory levels / Inventory (ATS)

Test case

Test the same SKU in two locations, a reservation, and an older snapshot arriving late.

Expected result

The expected inventory or stock position relationship is preserved with no duplicate action or unintended write.

Direction and permissions

Test case

Bring an example source record and the intended destination operation to the compatibility review. Confirm the supported route before granting write access.

Expected result

Only an approved, supported direction and permitted fields are written.

Freshness and reconciliation

Test case

Measure source and destination times for the selected records under normal load and a burst. Reconcile IDs and values using the same filters and cutoff.

Expected result

The process meets its agreed freshness target and reconciliation has no unexplained differences.

Failed updates, retries and recovery

Start with the failed record and the destination error, then inspect the source value, field requirements, and access.

Rejected or repeated sales order change

Investigate

Inspect Cin7 Sales orders and NuORDER Orders, their IDs, and the destination error.

Next action

Check for an existing destination order before retrying a timed-out create; reconcile line IDs to avoid duplicate fulfillment.

Rejected or repeated product or catalog item change

Investigate

Inspect Cin7 Products and NuORDER Products, their IDs, and the destination error.

Next action

Repair the variant or price-list reference before retrying affected order lines; preserve existing transaction prices.

Rejected or repeated inventory or stock position change

Investigate

Inspect Cin7 Inventory levels and NuORDER Inventory (ATS), their IDs, and the destination error.

Next action

Reconcile the latest stock position before retrying; do not apply an old absolute quantity after new movements.

A record type or update is unavailable

Investigate

Check the Cin7 and NuORDER connector guides, account permissions, and any operations marked On Request.

Next action

Ask the integration team to confirm a supported way to handle that record. Verify whether it needs connector configuration or a separate workflow step.

Source and destination disagree after a retry

Investigate

Compare current source values, destination validation, identity mappings, and any side effects already completed.

Next action

Stacksync issue retry reads the current source state. Decide the intended state before retrying or reverting; reconcile downstream effects separately.

Read the Stacksync issues dashboard guide for retry and revert behavior.

Change detection and update delivery

How updates move between Cin7 and NuORDER

See how each system detects changes and which updates the other system can receive. Each direction has its own permissions and record requirements.

Cin7 NuORDER Direction requires confirmation

Detect changesConfirm how Stacksync detects changes for this connector and the objects you need.

Apply updatesConfirm that Stacksync can create or update the records you need in NuORDER.

NuORDER Cin7 Direction requires confirmation

Detect changesConfirm how Stacksync detects changes for this connector and the objects you need.

Apply updatesConfirm that Stacksync can create or update the records you need in Cin7.

Update timing and record limits
  • Measure initial-load and ongoing-change latency separately. Source detection, selected objects, account limits, and destination validation determine the observed delay.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.
FAQ

Cin7 and NuORDER integration FAQ

Next step

Plan your integration with an engineer

Walk through your Cin7 and NuORDER records, field mappings, and requirements with an integration engineer.