Real-time
Two-way sync
Changes in Brightpearl or Vitally instantly reflect in both systems. No stale data, no manual imports.
ERP ⇄ CRM
Brightpearl to Vitally integration — real-time, two-way sync
Keep Brightpearl and Vitally in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from MuleSoft
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Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
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Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Brightpearl and Vitally
Close the gap between front office and back office: Vitally and Brightpearl share customers and status in real time, in both directions.
Vitally holds the customer relationship; Brightpearl runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.
Stacksync syncs Task, Note, Conversation, NPS Response in Vitally with Sales orders, Purchase orders, Contacts, Inventory and warehouses in Brightpearl field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Common use cases
- 01 Mirror product-usage traits and NPS responses into a warehouse for retention and expansion reporting.
- 02 Push billing and subscription changes from an ERP or billing system into Vitally to keep success playbooks accurate.
- 03 Keep the product catalog aligned between Brightpearl and e-commerce channels, including price list changes.
- 04 Land order and margin data in a warehouse for retail performance reporting.
Common sync patterns
Where Brightpearl handles order-to-cash: closed-won flows through
A deal won in Vitally creates or updates the customer in Brightpearl with clean data, so fulfillment and invoicing start without re-entry.
Where Brightpearl is the finance system of record: money status on the account
Invoice and payment state from Brightpearl shows on the account in Vitally, so reps see balances before promising the next order.
One customer master
Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.
What you can sync between Brightpearl and Vitally
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Brightpearl objects | Vitally objects | How this pairing syncs | |
|---|---|---|---|
| Inventory and warehouses On-hand and allocated stock by warehouse, read for availability publishing. | Organization Parent organizations for hierarchical B2B account structures. | Inventory and warehouses is specific to Brightpearl and Organization to Vitally — each maps to any object or custom field on the other side. | |
| Goods-out notes Fulfillment documents that carry picking and shipping status back to order sources. | Task CS tasks and follow-ups, readable and writable for workflow sync. | Goods-out notes is specific to Brightpearl and Task to Vitally — each maps to any object or custom field on the other side. | |
| Invoices and payments Financial documents synced to accounting platforms for reconciliation. | Note Account and user notes captured by success teams. | Invoices and payments is specific to Brightpearl and Note to Vitally — each maps to any object or custom field on the other side. | |
| Custom fields Per-object custom attributes included in field mappings. | Conversation Customer conversations logged in Vitally; activity objects include parent object details in the payload. | Custom fields is specific to Brightpearl and Conversation to Vitally — each maps to any object or custom field on the other side. | |
| Products SKU records with variants and price lists, synced with e-commerce and ERP catalogs. | NPS Response NPS survey responses for account-health reporting. | Products is specific to Brightpearl and NPS Response to Vitally — each maps to any object or custom field on the other side. | |
| Sales orders Orders from all channels; the central object for fulfillment and revenue syncs. | Custom Trait Custom account and user traits for segmentation. | Sales orders is specific to Brightpearl and Custom Trait to Vitally — each maps to any object or custom field on the other side. |
How changes propagate between Brightpearl and Vitally
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Brightpearl Vitally Sub-second propagation
DetectionBrightpearl notifies Stacksync of record changes through webhook events. Webhooks for object created/updated events, with resource search polling as a fallback.
DeliveryEach detected change is written to Vitally through its API, with automatic retries and rate-limit backoff.
Vitally Brightpearl Sub-second propagation
DetectionVitally notifies Stacksync of record changes through webhook events. Incremental polling on updatedAt cursors.
DeliveryEach detected change is written to Brightpearl through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Brightpearl: Requests are throttled per account under Brightpearl's API usage policies; bulk operations should use batch endpoints.
- Vitally: Default rate limit of 1,000 requests/min (token bucket); write operations consume more budget, headers expose remaining quota.
What ships with Brightpearl ⇄ Vitally
Connect Brightpearl and Vitally for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Brightpearl–Vitally connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Brightpearl or Vitally data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Brightpearl or Vitally record.
Observability
Monitoring
Track your Brightpearl ⇄ Vitally sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Brightpearl and Vitally.
How the Brightpearl and Vitally connectors work
Brightpearl
- Integration surface
- REST API, organized into services (order, product, contact, warehouse, accounting)
- Authentication
- OAuth 2.0 (authorization code grant) for current apps; legacy private and public apps authenticate with app reference and account token headers
- Change detection
- Webhooks for object created/updated events, with resource search polling as a fallback
- Capabilities
- read · write · webhooks
- Rate limits
- Requests are throttled per account under Brightpearl's API usage policies; bulk operations should use batch endpoints
Vitally
- Integration surface
- REST API with cursor-based pagination (sortable by createdAt/updatedAt)
- Authentication
- API key via Basic Auth; keys created in Settings -> Integrations -> REST API and individually revocable
- Change detection
- Incremental polling on updatedAt cursors; playbook-triggered webhooks can push events for near real-time updates
- Capabilities
- read · write · webhooks
- Rate limits
- Default rate limit of 1,000 requests/min (token bucket); write operations consume more budget, headers expose remaining quota.
How it works
How to connect Brightpearl to Vitally — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Brightpearl and Vitally with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Brightpearl
connected
Vitally
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Brightpearl and Vitally objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Brightpearl ⇄ VitallyCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Brightpearl VitallyCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Brightpearl and Vitally integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Brightpearl and Vitally: authenticate both systems, choose the objects to sync (such as Brightpearl's Inventory and warehouses and Goods-out notes), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Brightpearl and Vitally records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Brightpearl and Vitally connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Brightpearl–Vitally integration in-house.
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Yes — Stacksync ships production-grade connectors for both Brightpearl and Vitally. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Brightpearl: Webhooks for object created/updated events, with resource search polling as a fallback. On Vitally: Incremental polling on updatedAt cursors; playbook-triggered webhooks can push events for near real-time updates. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Vitally side: Task, Note, Conversation, NPS Response, plus custom fields where Vitally exposes them. On the Brightpearl side: Sales orders, Purchase orders, Contacts, Inventory and warehouses. Stacksync auto-detects both schemas and converts types between the two systems.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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Vitally ⇄ Blue Yonder WMS -
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