Real-time
Two-way sync
Changes in Bigcommerce or Twenty CRM instantly reflect in both systems. No stale data, no manual imports.
E-commerce ⇄ CRM
Bigcommerce to Twenty CRM integration — real-time, two-way sync
Keep Bigcommerce and Twenty CRM in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
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Adopted by fast-scaling companies moving mission-critical data in real time
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Migrated from MuleSoft
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Migrated from Fivetran
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Migrated from Celigo
Why teams connect Bigcommerce and Twenty CRM
Keep the customers and orders that Twenty CRM and Bigcommerce share aligned in real time, so sales works from live purchase history and the store works from current account details.
Twenty CRM holds the customer relationship: the contacts, accounts, and deals a go-to-market team works. Bigcommerce runs the buying side: who placed which order, what they bought, and where it ships. The two describe the same people and companies, and when they are connected only by exports, sales answers questions without recent orders in front of them while the store works from account details that changed weeks ago.
Stacksync links Companies, Opportunities, Tasks, Notes in Twenty CRM to Price Lists, Shipments, Products, Variants and SKUs in Bigcommerce with bi-directional, real-time sync. New customers, order activity, and corrected contact details move in whichever direction you configure, field by field, with conflicts resolved by rules you set. A record created or changed on either side shows up on the other within seconds, with no CSV exports and no nightly job.
The shared entity is the customer, matched on email or an external ID, so both systems agree on who the buyer is and the order history sits next to the relationship instead of in a separate tab.
Common use cases
- 01 Run a continuous sync from a legacy CRM into Twenty during a migration so both systems stay usable through cutover.
- 02 Two-way sync of People and Companies between Twenty and a production Postgres database so engineers can query CRM data with SQL.
- 03 Sync Customers and customer groups two-way with a CRM so marketing and support see the same accounts and addresses as the storefront.
- 04 Push Price Lists from an ERP into BigCommerce to drive customer-group and B2B pricing without manual catalog edits.
Common sync patterns
One customer identity across sales and store
A person who exists as a contact in Twenty CRM and a buyer in Bigcommerce is kept as a single, deduplicated record, so both teams work from the same customer instead of two partial copies.
Where Bigcommerce records orders: purchase history on the account
Orders and their status from Bigcommerce appear on the matching contact or account in Twenty CRM, so reps see what a customer has bought and what is in flight before the next conversation.
New buyers become CRM records
A customer created in Bigcommerce creates or updates the matching contact or account in Twenty CRM, so first-time and repeat buyers land in the relationship system without a manual import.
What you can sync between Bigcommerce and Twenty CRM
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Bigcommerce objects | Twenty CRM objects | How this pairing syncs | |
|---|---|---|---|
| Inventory Product- or variant-level stock, plus multi-location counts via the V3 Inventory API; written from a WMS to reflect on-hand quantities. | Notes Free-form notes attached to records, useful for mirroring activity from other tools. | Inventory is specific to Bigcommerce and Notes to Twenty CRM — each maps to any object or custom field on the other side. | |
| Price Lists V3 price lists and records driving customer-group and B2B pricing; pushed from an ERP so tiered prices stay current. | Custom Objects User-defined objects created in Twenty's data model settings, addressable through the same APIs as standard objects. | Price Lists is specific to Bigcommerce and Custom Objects to Twenty CRM — each maps to any object or custom field on the other side. | |
| Shipments Order shipments with tracking numbers; created in BigCommerce from a 3PL or fulfillment system as packages ship. | Attachments Files linked to records. | Shipments is specific to Bigcommerce and Attachments to Twenty CRM — each maps to any object or custom field on the other side. | |
| Products Catalog V3 records with custom fields and images; mastered in a PIM or ERP and written to BigCommerce, or read out to a warehouse. | Workspace Members User accounts used for record ownership and assignment mapping. | Products is specific to Bigcommerce and Workspace Members to Twenty CRM — each maps to any object or custom field on the other side. | |
| Variants and SKUs Per-variant pricing and inventory; synced to keep stock and SKU data aligned with an ERP or WMS at the option level. | People Individual contact records with emails, phones, and company links; a core target for contact syncs. | Variants and SKUs is specific to Bigcommerce and People to Twenty CRM — each maps to any object or custom field on the other side. | |
| Orders V2 Orders API header, line items, and shipping/billing addresses; read into an ERP or accounting system, with status written back. | Companies Account-level records that group people and opportunities. | Orders is specific to Bigcommerce and Companies to Twenty CRM — each maps to any object or custom field on the other side. |
How changes propagate between Bigcommerce and Twenty CRM
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Bigcommerce Twenty CRM Sub-second propagation
DetectionBigcommerce notifies Stacksync of record changes through webhook events. Webhooks push near-real-time events (store/order/*, store/product/*, store/customer/* and more).
DeliveryEach detected change is written to Twenty CRM through its API, with automatic retries and rate-limit backoff.
Twenty CRM Bigcommerce Sub-second propagation
DetectionTwenty CRM notifies Stacksync of record changes through webhook events. Webhooks on record create, update, and delete events, or polling on record update timestamps.
DeliveryEach detected change is written to Bigcommerce through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Bigcommerce: OAuth quota refreshes every 30 seconds and varies by plan (about 20,000 requests/hour on Standard and Plus, 60,000 on Pro, higher on Enterprise); the X-Rate-Limit-Requests-Left header reports remaining calls.
- Twenty CRM: Subject to the platform's API rate limits; self-hosted deployments control their own limits.
What ships with Bigcommerce ⇄ Twenty CRM
Connect Bigcommerce and Twenty CRM for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Bigcommerce–Twenty CRM connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Bigcommerce or Twenty CRM data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Bigcommerce or Twenty CRM record.
Observability
Monitoring
Track your Bigcommerce ⇄ Twenty CRM sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Bigcommerce and Twenty CRM.
How the Bigcommerce and Twenty CRM connectors work
Bigcommerce
- Integration surface
- REST Management API (V2 and V3), plus GraphQL Storefront and Admin APIs
- Authentication
- OAuth API account credentials — a store-generated client ID and permanent access token sent in the X-Auth-Token header, limited to the OAuth scopes granted when the account is created (e.g. store_v2_orders, store_v2_products)
- Change detection
- Webhooks push near-real-time events (store/order/*, store/product/*, store/customer/* and more); polling uses date_modified:min/max filters on Products, Orders, and Customers
- Capabilities
- read · write · webhooks
- Rate limits
- OAuth quota refreshes every 30 seconds and varies by plan (about 20,000 requests/hour on Standard and Plus, 60,000 on Pro, higher on Enterprise); the X-Rate-Limit-Requests-Left header reports remaining calls.
Twenty CRM
- Integration surface
- GraphQL and REST APIs
- Authentication
- API key
- Change detection
- Webhooks on record create, update, and delete events, or polling on record update timestamps
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits; self-hosted deployments control their own limits.
How it works
How to connect Bigcommerce to Twenty CRM — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Bigcommerce and Twenty CRM with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Bigcommerce
connected
Twenty CRM
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Bigcommerce and Twenty CRM objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Bigcommerce ⇄ Twenty CRMCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Bigcommerce Twenty CRMCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Bigcommerce and Twenty CRM integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Bigcommerce and Twenty CRM: authenticate both systems, choose the objects to sync (such as Bigcommerce's Inventory and Price Lists), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Yes — Stacksync ships production-grade connectors for both Bigcommerce and Twenty CRM. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Bigcommerce: Webhooks push near-real-time events (store/order/*, store/product/*, store/customer/* and more); polling uses date_modified:min/max filters on Products, Orders, and Customers. On Twenty CRM: Webhooks on record create, update, and delete events, or polling on record update timestamps. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Twenty CRM side: Companies, Opportunities, Tasks, Notes, plus custom fields where Twenty CRM exposes them. On the Bigcommerce side: Price Lists, Shipments, Products, Variants and SKUs. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Bigcommerce and Twenty CRM: One customer identity across sales and store; Where Bigcommerce records orders: purchase history on the account; New buyers become CRM records. A person who exists as a contact in Twenty CRM and a buyer in Bigcommerce is kept as a single, deduplicated record, so both teams work from the same customer instead of two partial copies.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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Bigcommerce ⇄ Gorgias -
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