Real-time
Two-way sync
Changes in Asana or Gorgias instantly reflect in both systems. No stale data, no manual imports.
Business productivity ⇄ CRM
Asana to Gorgias integration — real-time, two-way sync
Keep Asana and Gorgias in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Asana and Gorgias
Sync what happens in Asana with the customer records in Gorgias, in real time and in both directions.
The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Asana holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.
Stacksync connects Teams / Workspaces, Tasks, Projects, Sections in Asana to Tags, Satisfaction surveys, Events, Custom fields in Gorgias with bi-directional, real-time sync. Activity and record changes in Asana update the matching contact or account in Gorgias, and CRM data flows the other way wherever Asana can store and use it.
Common use cases
- 01 Mirror Projects, Sections, and Portfolios into a warehouse for cross-team reporting on status, timelines, and workload without CSV exports.
- 02 Push support tickets or intake requests from an operational database into Asana Tasks, then read completion and status Custom fields back when work finishes.
- 03 Sync ticket tags and CSAT results to analytics tools for support quality reporting.
- 04 Keep customer records consistent between Gorgias and marketing platforms so support interactions inform campaigns.
Common sync patterns
Where Asana handles support or shared inboxes
Tickets and conversations attach to the right contact and account in Gorgias, so sales sees open issues before the next call.
Where Asana supplies contact or company data
Enriched fields land directly on records in Gorgias, and refreshes keep them from going stale.
Where Asana can store CRM context: fields kept current
Owner, lifecycle stage, or account details from Gorgias sync into Asana, so people working there have the context without switching tools.
What you can sync between Asana and Gorgias
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Asana objects | Gorgias objects | How this pairing syncs | |
|---|---|---|---|
| Custom fields Typed fields (text, number, enum, multi-enum, date, people) defined at project or workspace level; mapped to database columns, with enum values written by option GID. | Custom fields Extend tickets with brand-specific attributes. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Tags Labels applied across Tasks; synced as a many-to-many attribute for filtering and categorization. | Tags Categorize tickets for routing and downstream analytics. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Tasks The primary unit of work and main record; created, updated, completed, and deleted via REST and synced two-way. Subtasks are Tasks with a parent reference. | Satisfaction surveys CSAT responses synced out for support quality reporting. | Tasks is specific to Asana and Satisfaction surveys to Gorgias — each maps to any object or custom field on the other side. | |
| Projects Collections of Tasks with a layout (list, board, timeline, calendar); each project maps to a synced table scope and its custom fields define the mapping. | Events Activity records useful for auditing what happened on a ticket. | Projects is specific to Asana and Events to Gorgias — each maps to any object or custom field on the other side. | |
| Sections Ordered groupings of Tasks within a project; synced as a grouping attribute or category field on the row. | Tickets The central support object, aggregating a conversation across channels. | Sections is specific to Asana and Tickets to Gorgias — each maps to any object or custom field on the other side. | |
| Stories Comments and activity entries on a Task; read out for history and reporting or written back as comments. | Messages Individual inbound and outbound messages attached to a ticket. | Stories is specific to Asana and Messages to Gorgias — each maps to any object or custom field on the other side. |
How changes propagate between Asana and Gorgias
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Asana Gorgias Sub-second propagation
DetectionAsana notifies Stacksync of record changes through webhook events. Resource-scoped webhooks (established with an X-Hook-Secret handshake) POST events on create, change, and delete.
DeliveryEach detected change is written to Gorgias through its API, with automatic retries and rate-limit backoff.
Gorgias Asana Sub-second propagation
DetectionGorgias notifies Stacksync of record changes through webhook events. Webhooks for ticket and message events, supplemented by polling with updated-at cursors.
DeliveryEach detected change is written to Asana through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Asana: Per token: 1,500 requests/minute on paid plans, 150/minute on free; the Search API is capped at 60/minute; concurrency caps at 50 GET and 15 write requests. Exceeding a limit returns HTTP 429 with a Retry-After header, and a separate cost-based limiter applies to complex graph traversals.
- Gorgias: Subject to the platform's API rate limits, which vary by plan.
What ships with Asana ⇄ Gorgias
Connect Asana and Gorgias for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Asana–Gorgias connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Asana or Gorgias data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Asana or Gorgias record.
Observability
Monitoring
Track your Asana ⇄ Gorgias sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Asana and Gorgias.
How the Asana and Gorgias connectors work
Asana
- Integration surface
- REST API (app.asana.com/api/1.0, JSON responses), plus resource-scoped Webhooks and a sync-token Events API
- Authentication
- OAuth 2.0 for multi-user apps, Personal Access Tokens (PATs) for single-account use and testing, and organization-scoped Service Accounts (Enterprise) for admin-level access
- Change detection
- Resource-scoped webhooks (established with an X-Hook-Secret handshake) POST events on create, change, and delete; the sync-token Events API returns incremental changes on a task or project when webhooks are not used
- Capabilities
- read · write · webhooks
- Rate limits
- Per token: 1,500 requests/minute on paid plans, 150/minute on free; the Search API is capped at 60/minute; concurrency caps at 50 GET and 15 write requests. Exceeding a limit returns HTTP 429 with a Retry-After header, and a separate cost-based limiter applies to complex graph traversals.
Gorgias
- Integration surface
- REST API
- Authentication
- API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps
- Change detection
- Webhooks for ticket and message events, supplemented by polling with updated-at cursors
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits, which vary by plan.
How it works
How to connect Asana to Gorgias — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Asana and Gorgias with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Asana
connected
Gorgias
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Asana and Gorgias objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Asana ⇄ GorgiasCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Asana GorgiasCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Asana and Gorgias integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Asana and Gorgias: authenticate both systems, choose the objects to sync (such as Asana's Custom fields and Tags), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Yes — Stacksync ships production-grade connectors for both Asana and Gorgias. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Asana: Resource-scoped webhooks (established with an X-Hook-Secret handshake) POST events on create, change, and delete; the sync-token Events API returns incremental changes on a task or project when webhooks are not used. On Gorgias: Webhooks for ticket and message events, supplemented by polling with updated-at cursors. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Asana side: Teams / Workspaces, Tasks, Projects, Sections, plus custom fields where Asana exposes them. On the Gorgias side: Tags, Satisfaction surveys, Events, Custom fields. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Asana and Gorgias: Where Asana handles support or shared inboxes; Where Asana supplies contact or company data; Where Asana can store CRM context: fields kept current. Tickets and conversations attach to the right contact and account in Gorgias, so sales sees open issues before the next call.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 514 integrations available for Asana and Gorgias.
Popular · 7 of 514
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Asana ⇄ Microsoft Dynamics 365 Sales -
Asana ⇄ Attio -
Asana ⇄ Pipedrive -
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Gorgias ⇄ Braze -
Gorgias ⇄ ConnectWise -
Gorgias ⇄ Customer.io
No integrations match .
