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Data warehouse ⇄ CRM

Apache Pinot to Gong integration — real-time, two-way sync

Keep Apache Pinot and Gong in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Apache Pinot and Gong

Sync Gong into Apache Pinot continuously and push warehouse results back onto CRM records, one two-way connection instead of two pipelines.

The CRM feeds the warehouse and the warehouse should feed the CRM: relationship data flows one way, and computed scores, segments, and customer context flow back. Most teams build the first half as a batch pipeline and never quite get to the second.

Stacksync does both with one connection. Library, Data Privacy (Erasure), Calls, Transcripts from Gong land in Apache Pinot as live tables, updated within seconds, and columns computed in Apache Pinot write back to fields in Gong. There is no separate ETL and reverse-ETL stack to stitch together and no jobs to babysit.

Common use cases

  • 01 Submit data-privacy erase-data-for-email requests to Gong to fulfill GDPR/CCPA deletion across recorded conversations.
  • 02 Pull call Transcripts by callId into a warehouse or vector store to power search, RAG, and deal-review summaries over what was said on calls.
  • 03 Keep upsert-enabled real-time tables aligned with mutable operational records streamed from source systems.
  • 04 Query per-account usage metrics from Pinot and sync them into CRM fields so sales sees product activity.

Common sync patterns

Scores and segments back on the record

Lead scores, churn risk, or usage segments computed in Apache Pinot appear as fields in Gong, where the people working accounts actually see them.

A single customer view

Join Gong's relationship data with billing, product, and support data in Apache Pinot to build the customer picture the CRM alone cannot hold.

Cleanup that sticks

Deduplication and normalization done in Apache Pinot can be written back, so warehouse-side cleanup actually fixes the CRM.

What you can sync between Apache Pinot and Gong

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Apache Pinot objects Gong objects How this pairing syncs
Segments Immutable data files that batch ingestion uploads and the cluster serves. Interaction Stats (Activity) Aggregated talk/listen ratios, interaction stats, and day-by-day user activity retrieved via POST /v2/stats endpoints; read out for coaching and engagement reporting. Read-only. Segments is specific to Apache Pinot and Interaction Stats (Activity) to Gong — each maps to any object or custom field on the other side.
Real-time Tables Tables fed continuously from streams like Kafka, including upsert-enabled tables. Trackers & Scorecards Keyword and topic tracker definitions plus coaching scorecards, including answered scorecards, read from Settings as coaching and deal-risk signals. Read-only. Real-time Tables is specific to Apache Pinot and Trackers & Scorecards to Gong — each maps to any object or custom field on the other side.
Offline Tables Batch-loaded tables merged with real-time data at query time. CRM Objects Accounts, opportunities, stages, and users uploaded into Gong through the CRM integration API so CRM context appears alongside conversations. Write (upload) path. Offline Tables is specific to Apache Pinot and CRM Objects to Gong — each maps to any object or custom field on the other side.
Indexes Inverted, range, and star-tree indexes that determine which sync queries run at low latency. Library Call-library folders and folder content (curated calls and snippets) read via GET /v2/library/folders and /v2/library/folder-content. Read-only. Indexes is specific to Apache Pinot and Library to Gong — each maps to any object or custom field on the other side.
Tenants Logical groupings that isolate workloads on shared clusters. Data Privacy (Erasure) GDPR/CCPA deletion handled by POST /v2/data-privacy/erase-data-for-email, with data-for-email lookups on the read side; a write path used for compliance deletions. Tenants is specific to Apache Pinot and Data Privacy (Erasure) to Gong — each maps to any object or custom field on the other side.
Tables The queryable unit, defined as offline, real-time, or hybrid; the main read target. Calls Retrieved via POST /v2/calls/extensive with participants, topics, trackers, scorecards, and media URLs, filtered by fromDateTime/toDateTime; external recordings are also imported via POST /v2/calls with media uploaded via PUT /v2/calls/{id}/media. Read and write. Tables is specific to Apache Pinot and Calls to Gong — each maps to any object or custom field on the other side.

How changes propagate between Apache Pinot and Gong

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Apache Pinot Gong Interval-based propagation

DetectionStacksync polls Apache Pinot for changes on an incremental schedule, reading only records changed since the previous pass. Data enters Pinot via streaming ingestion or segment upload, not row-level writes.

DeliveryEach detected change is written to Gong through its API, with automatic retries and rate-limit backoff.

Gong Apache Pinot Interval-based propagation

DetectionStacksync polls Gong for changes on an incremental schedule, reading only records changed since the previous pass. Polling POST /v2/calls/extensive on fromDateTime/toDateTime.

DeliveryEach detected change is applied to Apache Pinot as a row-level write, with types converted between the two schemas.

Rate-limit considerations

  • Apache Pinot: No fixed API quotas; query throughput depends on broker and server sizing.
  • Gong: 3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
What ships with Apache Pinot ⇄ Gong

Connect Apache Pinot and Gong for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Apache Pinot–Gong connection.

Real-time

Two-way sync

Changes in Apache Pinot or Gong instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Apache Pinot or Gong data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Apache Pinot or Gong record.

Observability

Monitoring

Track your Apache Pinot ⇄ Gong sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Apache Pinot and Gong.

How the Apache Pinot and Gong connectors work

Apache Pinot

Integration surface
REST API (SQL queries via the broker; administration via the controller); JDBC client available
Authentication
Deployment-dependent: HTTP basic authentication or token-based auth where enabled
Change detection
Not applicable for reads out (polling by time column); data enters Pinot via streaming ingestion or segment upload, not row-level writes
Capabilities
read · write
Rate limits
No fixed API quotas; query throughput depends on broker and server sizing

Gong

Integration surface
REST API on api.gong.io/v2 - retrieval endpoints (calls, transcript, users, stats, settings, library, logs) plus write endpoints for importing calls, uploading CRM data, and data-privacy erasure
Authentication
Basic authorization header combining an Access Key and Access Key Secret (created by a Gong technical admin, base64-encoded as key:secret); OAuth 2.0 Bearer tokens are supported for marketplace apps
Change detection
Polling POST /v2/calls/extensive on fromDateTime/toDateTime; the public API exposes no outbound webhooks or CDC, though a Gong admin can configure a product-side automation Rule that POSTs matching calls to a URL. Transcripts and analysis appear only after asynchronous processing.
Capabilities
read · write
Rate limits
3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
Gong setup guide
How it works

How to connect Apache Pinot to Gong — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Apache Pinot and Gong with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Apache Pinot connected
    Gong connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Apache Pinot and Gong objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Apache Pinot ⇄ Gong
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Apache Pinot Gong
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Apache Pinot and Gong integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 460 integrations available for Apache Pinot and Gong.

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