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Data warehouse ⇄ CRM

Amazon Redshift to Gong integration — real-time, two-way sync

Keep Amazon Redshift and Gong in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Amazon Redshift and Gong

Sync Gong into Amazon Redshift continuously and push warehouse results back onto CRM records, one two-way connection instead of two pipelines.

The CRM feeds the warehouse and the warehouse should feed the CRM: relationship data flows one way, and computed scores, segments, and customer context flow back. Most teams build the first half as a batch pipeline and never quite get to the second.

Stacksync does both with one connection. Transcripts, Users, Interaction Stats (Activity), Trackers & Scorecards from Gong land in Amazon Redshift as live tables, updated within seconds, and columns computed in Amazon Redshift write back to fields in Gong. There is no separate ETL and reverse-ETL stack to stitch together and no jobs to babysit.

Common use cases

  • 01 Submit data-privacy erase-data-for-email requests to Gong to fulfill GDPR/CCPA deletion across recorded conversations.
  • 02 Pull call Transcripts by callId into a warehouse or vector store to power search, RAG, and deal-review summaries over what was said on calls.
  • 03 Feed customer 360 tables built in Redshift to support and success platforms.
  • 04 Centralize CRM, ERP, and product data in Redshift so analysts join it with warehouse tables.

Common sync patterns

A single customer view

Join Gong's relationship data with billing, product, and support data in Amazon Redshift to build the customer picture the CRM alone cannot hold.

Cleanup that sticks

Deduplication and normalization done in Amazon Redshift can be written back, so warehouse-side cleanup actually fixes the CRM.

CRM analytics on live data

Accounts, contacts, and activity from Gong are queryable in Amazon Redshift moments after they change, so dashboards stop lagging the reality they describe.

What you can sync between Amazon Redshift and Gong

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Amazon Redshift objects Gong objects How this pairing syncs
Views SQL views readable as modeled sources for reverse syncs. CRM Objects Accounts, opportunities, stages, and users uploaded into Gong through the CRM integration API so CRM context appears alongside conversations. Write (upload) path. Views is specific to Amazon Redshift and CRM Objects to Gong — each maps to any object or custom field on the other side.
Materialized Views Precomputed results that downstream syncs can read for performance. Library Call-library folders and folder content (curated calls and snippets) read via GET /v2/library/folders and /v2/library/folder-content. Read-only. Materialized Views is specific to Amazon Redshift and Library to Gong — each maps to any object or custom field on the other side.
External Tables (Spectrum) S3-backed tables queryable through Redshift, readable in syncs. Data Privacy (Erasure) GDPR/CCPA deletion handled by POST /v2/data-privacy/erase-data-for-email, with data-for-email lookups on the read side; a write path used for compliance deletions. External Tables (Spectrum) is specific to Amazon Redshift and Data Privacy (Erasure) to Gong — each maps to any object or custom field on the other side.
Stored Procedures SQL procedures sometimes invoked around load steps. Calls Retrieved via POST /v2/calls/extensive with participants, topics, trackers, scorecards, and media URLs, filtered by fromDateTime/toDateTime; external recordings are also imported via POST /v2/calls with media uploaded via PUT /v2/calls/{id}/media. Read and write. Stored Procedures is specific to Amazon Redshift and Calls to Gong — each maps to any object or custom field on the other side.
Users and Groups Principals used to grant a sync connection scoped access. Transcripts Speaker-attributed, timestamped sentences retrieved via POST /v2/calls/transcript for one or more callIds; available only after asynchronous processing completes. Read-only. Users and Groups is specific to Amazon Redshift and Transcripts to Gong — each maps to any object or custom field on the other side.
Databases Top-level containers within a cluster or serverless workgroup. Users Gong users and team members with roles, titles, email, and settings, read via GET /v2/users to map call owners and participants to CRM and warehouse identities. Read-only. Databases is specific to Amazon Redshift and Users to Gong — each maps to any object or custom field on the other side.

How changes propagate between Amazon Redshift and Gong

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Amazon Redshift Gong Interval-based propagation

DetectionStacksync polls Amazon Redshift for changes on an incremental schedule, reading only records changed since the previous pass. Polling or query-based diffing.

DeliveryEach detected change is written to Gong through its API, with automatic retries and rate-limit backoff.

Gong Amazon Redshift Interval-based propagation

DetectionStacksync polls Gong for changes on an incremental schedule, reading only records changed since the previous pass. Polling POST /v2/calls/extensive on fromDateTime/toDateTime.

DeliveryEach detected change is applied to Amazon Redshift as a row-level write, with types converted between the two schemas.

Rate-limit considerations

  • Amazon Redshift: Bounded by cluster or serverless capacity and concurrency settings rather than API quotas.
  • Gong: 3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
What ships with Amazon Redshift ⇄ Gong

Connect Amazon Redshift and Gong for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Amazon Redshift–Gong connection.

Real-time

Two-way sync

Changes in Amazon Redshift or Gong instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Amazon Redshift or Gong data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Amazon Redshift or Gong record.

Observability

Monitoring

Track your Amazon Redshift ⇄ Gong sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Amazon Redshift and Gong.

How the Amazon Redshift and Gong connectors work

Amazon Redshift

Integration surface
SQL over JDBC/ODBC (PostgreSQL-derived protocol); Redshift Data API over HTTPS
Authentication
Database credentials or IAM-based authentication
Change detection
Polling or query-based diffing; Redshift does not expose a transaction log for external CDC consumers
Capabilities
read · write
Rate limits
Bounded by cluster or serverless capacity and concurrency settings rather than API quotas

Gong

Integration surface
REST API on api.gong.io/v2 - retrieval endpoints (calls, transcript, users, stats, settings, library, logs) plus write endpoints for importing calls, uploading CRM data, and data-privacy erasure
Authentication
Basic authorization header combining an Access Key and Access Key Secret (created by a Gong technical admin, base64-encoded as key:secret); OAuth 2.0 Bearer tokens are supported for marketplace apps
Change detection
Polling POST /v2/calls/extensive on fromDateTime/toDateTime; the public API exposes no outbound webhooks or CDC, though a Gong admin can configure a product-side automation Rule that POSTs matching calls to a URL. Transcripts and analysis appear only after asynchronous processing.
Capabilities
read · write
Rate limits
3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
Gong setup guide
How it works

How to connect Amazon Redshift to Gong — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Amazon Redshift and Gong with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Amazon Redshift connected
    Gong connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Amazon Redshift and Gong objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Amazon Redshift ⇄ Gong
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Amazon Redshift Gong
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Amazon Redshift and Gong integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 565 integrations available for Amazon Redshift and Gong.

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