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Security and identity ⇄ Accounting and finance

Active Directory to Chargebee integration — real-time, two-way sync

Keep Active Directory and Chargebee in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Active Directory and Chargebee

Keep the people who can act on financial records in Chargebee matched to their identities in Active Directory, so access is provisioned, updated, and revoked in real time.

Chargebee runs the money — the ledgers, invoices, budgets, and payments — and every one of those actions is taken by a person with a login. Active Directory is where those people and their access actually live: who is employed, what team they belong to, and what they are allowed to do. The two systems rarely share customers or transactions, but they share the one thing that governs both — the user. When that overlap is maintained by hand, a departed employee keeps finance access for weeks and a new hire waits on a ticket to get any.

Stacksync keeps Invoices, Credit notes, Items and item prices, Payment sources in Chargebee aligned with Directory roles, Service principals & applications, Organizational units, Organizational contacts in Active Directory, field by field and in real time. A person added, moved, or deactivated on the identity side updates their matching user in the finance system within seconds, with the role or permission set mapped from the group they belong to. Direction is yours to set: lead provisioning from the directory, or let an HR-owned finance record drive the downstream accounts.

For a finance team, that alignment is an audit control rather than a convenience. When the user list in the books matches the identity source of truth, segregation-of-duties and access reviews start from data that is already correct instead of an export that was current last quarter.

Common use cases

  • 01 Mirror customers and subscriptions into Postgres so product code can check entitlement without calling the billing API.
  • 02 Trigger dunning and churn-risk workflows by syncing failed transactions into support and CS tools.
  • 03 Read Users, Groups, and directoryRole assignments into a warehouse for periodic access reviews and SOC 2 audit evidence.
  • 04 Keep security-group memberships aligned with application entitlement tables so access reflects the right teams as they change.

Common sync patterns

Where Active Directory is the identity source: offboarding reaches the books

When a person is deactivated in Active Directory, their matching user in Chargebee is disabled in the same motion, so departed employees keep no standing access to financial records.

One user roster across both systems

People, their status, and their contact details stay matched between Chargebee and Active Directory, so the finance system's login list reflects who actually works here instead of drifting out of date.

Group and role membership drives finance permissions

A person's group or role in Active Directory maps to their permission set in Chargebee, so who can approve, post, or view is governed from one place instead of maintained twice.

What you can sync between Active Directory and Chargebee

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Active Directory objects Chargebee objects How this pairing syncs
Service principals & applications App registrations and enterprise apps; read-mostly for entitlement and license inventory. Customers Billing accounts matched to CRM accounts or users by email or external ID. Service principals & applications is specific to Active Directory and Customers to Chargebee — each maps to any object or custom field on the other side.
Organizational units On-prem AD DS containers (LDAP organizationalUnit) used to scope which users and groups a sync includes. Subscriptions Recurring billing state (plan, term, status) synced to CRM and product databases. Organizational units is specific to Active Directory and Subscriptions to Chargebee — each maps to any object or custom field on the other side.
Organizational contacts Directory contact objects (orgContact); synced for shared address-book and CRM person records. Invoices Issued billing documents synced to accounting and revenue reporting. Organizational contacts is specific to Active Directory and Invoices to Chargebee — each maps to any object or custom field on the other side.
Users User accounts in Entra ID and on-prem AD DS; synced two-way to create, update attributes, and enable or disable accounts. Credit notes Adjustments and refund documents needed for accurate revenue reconciliation. Users is specific to Active Directory and Credit notes to Chargebee — each maps to any object or custom field on the other side.
Groups Security and Microsoft 365 groups; synced two-way including name, type, and owner, with membership tracked separately. Items and item prices The product catalog (plans, addons, charges) referenced by every subscription. Groups is specific to Active Directory and Items and item prices to Chargebee — each maps to any object or custom field on the other side.
Group memberships Member and owner links between users and groups; membership add/remove changes are surfaced by delta query. Payment sources Stored payment methods; usually read-only metadata in syncs for compliance reasons. Group memberships is specific to Active Directory and Payment sources to Chargebee — each maps to any object or custom field on the other side.

How changes propagate between Active Directory and Chargebee

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Active Directory Chargebee Sub-second propagation

DetectionActive Directory notifies Stacksync of record changes through webhook events. Microsoft Graph delta query (change tracking) for Users and Groups, plus change-notification subscriptions (webhooks) for near-real-time triggers.

DeliveryEach detected change is written to Chargebee through its API, with automatic retries and rate-limit backoff.

Chargebee Active Directory Sub-second propagation

DetectionChargebee notifies Stacksync of record changes through webhook events. Webhooks for all major object events, plus a pollable Events resource that records every change.

DeliveryEach detected change is written to Active Directory through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Active Directory: Graph throttles by resource-unit cost per app per tenant in 10-second windows (about 3,500–8,000 units by tenant size); directory delta tokens expire after ~7 days.
  • Chargebee: Subject to plan-based API rate limits enforced per site.
What ships with Active Directory ⇄ Chargebee

Connect Active Directory and Chargebee for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Active Directory–Chargebee connection.

Real-time

Two-way sync

Changes in Active Directory or Chargebee instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Active Directory or Chargebee data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Active Directory or Chargebee record.

Observability

Monitoring

Track your Active Directory ⇄ Chargebee sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Active Directory and Chargebee.

How the Active Directory and Chargebee connectors work

Active Directory

Integration surface
Microsoft Graph REST API (Entra ID / cloud) and LDAP/LDAPS (on-premises AD DS)
Authentication
OAuth 2.0 via the Microsoft identity platform — an app registration with application or delegated permissions (e.g. User.ReadWrite.All, Group.ReadWrite.All) and admin consent; on-prem AD DS uses a bound service account over LDAPS.
Change detection
Microsoft Graph delta query (change tracking) for Users and Groups, plus change-notification subscriptions (webhooks) for near-real-time triggers; on-prem AD DS uses the DirSync control and uSNChanged polling.
Capabilities
read · write · webhooks
Rate limits
Graph throttles by resource-unit cost per app per tenant in 10-second windows (about 3,500–8,000 units by tenant size); directory delta tokens expire after ~7 days.

Chargebee

Integration surface
REST API
Authentication
API key sent via HTTP basic authentication (key as the username), scoped per site with test and live environments
Change detection
Webhooks for all major object events, plus a pollable Events resource that records every change
Capabilities
read · write · webhooks
Rate limits
Subject to plan-based API rate limits enforced per site
How it works

How to connect Active Directory to Chargebee — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Active Directory and Chargebee with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Active Directory connected
    Chargebee connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Active Directory and Chargebee objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Active Directory ⇄ Chargebee
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Active Directory Chargebee
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Active Directory and Chargebee integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 487 integrations available for Active Directory and Chargebee.

Popular · 8 of 487
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