Real-time
Two-way sync
Changes in Sysaid or Workday instantly reflect in both systems. No stale data, no manual imports.
Business productivity ⇄ Accounting and finance
Sysaid to Workday integration — real-time, two-way sync
Keep Sysaid and Workday in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
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Migrated from MuleSoft
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Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
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Migrated from Fivetran
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Migrated from Celigo
Why teams connect Sysaid and Workday
Connect the financial records in Workday with the work happening in Sysaid, so both stay current without exports or copy-paste.
Workday holds the financial truth: who the customers are, what they were billed, what they paid. Sysaid is where part of the day-to-day work happens, and that work often involves the same customers and transactions. Without a live connection, the two drift apart, and people end up answering questions from stale copies.
Stacksync keeps Journal Entries, Custom Reports (RaaS), Workers, Organizations in Workday and Custom Fields, Incidents, Service Requests, Problems in Sysaid in sync, bi-directionally and in real time. Whatever records Sysaid keeps and whatever events it produces, the overlap with Workday is mapped field by field, and a change on either side shows up on the other within seconds.
There is no middleware to build, no API rate limits to babysit, and no nightly job that leaves the morning running on yesterday's data.
Common use cases
- 01 Keep supervisory-organization hierarchies aligned with planning and workforce tools that model the same structure.
- 02 Sync worker records from Workday into IT and identity systems so hires, transfers, and terminations provision access automatically.
- 03 Sync Users, Groups, and Companies from an HRIS or identity provider so requester and agent records, departments, and managers stay current in SysAid.
- 04 Mirror Assets and Configuration Items with an external CMDB or asset database so inventory and ticket linkage share one source of truth.
Common sync patterns
Where Sysaid collects payments or triggers charges: events land in Workday
Payment and charge activity flows into Workday as it happens, so the books reflect reality without manual reconciliation.
Where Sysaid tracks people or companies: one identity
A customer's details updated in either system update the other, so finance and the rest of the business stop maintaining two versions of the same customer.
Where Sysaid handles customer conversations: billing context in view
Front-line teams see invoice and payment status from Workday next to the customer they are helping, without logging into the finance system.
What you can sync between Sysaid and Workday
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Sysaid objects | Workday objects | How this pairing syncs | |
|---|---|---|---|
| Problems Root-cause records that group related incidents; read and written to keep problem management aligned with an external ITSM or reporting store. | Custom Reports (RaaS) Tenant-defined reports exposed as web service endpoints, often the practical read surface for syncs. | Problems is specific to Sysaid and Custom Reports (RaaS) to Workday — each maps to any object or custom field on the other side. | |
| Changes Change records (type=change) with approval and scheduling fields; synced two-way to drive CAB review and deployment workflows. | Workers The central HCM record covering employment, job, and personal data; the anchor of most syncs. | Changes is specific to Sysaid and Workers to Workday — each maps to any object or custom field on the other side. | |
| Users End users and admins on the /users endpoint; synced with an HRIS or identity source to keep requester and agent records current. | Organizations Supervisory and company hierarchies read to drive routing and reporting in other systems. | Users is specific to Sysaid and Organizations to Workday — each maps to any object or custom field on the other side. | |
| Assets Hardware and software inventory; read out to a warehouse or written from a discovery or CMDB source of truth. | Positions Job seats synced with recruiting and planning tools. | Assets is specific to Sysaid and Positions to Workday — each maps to any object or custom field on the other side. | |
| Configuration Items (CIs) CMDB entries and their relationships; synced with an external CMDB or asset database for one inventory view. | Compensation Pay components read into payroll, planning, and equity systems under strict access control. | Configuration Items (CIs) is specific to Sysaid and Compensation to Workday — each maps to any object or custom field on the other side. | |
| Companies Customer and department organizations that scope tickets and users; mapped to Accounts in a CRM or org tables in a database. | Time Off and Absence Balances and requests synced with scheduling and workforce tools. | Companies is specific to Sysaid and Time Off and Absence to Workday — each maps to any object or custom field on the other side. |
How changes propagate between Sysaid and Workday
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Sysaid Workday Sub-second propagation
DetectionSysaid notifies Stacksync of record changes through webhook events. Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature.
DeliveryEach detected change is written to Workday through its API, with automatic retries and rate-limit backoff.
Workday Sysaid Interval-based propagation
DetectionStacksync polls Workday for changes on an incremental schedule, reading only records changed since the previous pass. Polling, including transaction-log criteria on SOAP operations to fetch objects changed since a given moment.
DeliveryEach detected change is written to Sysaid through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Sysaid: Requests are throttled per the X-RateLimit-Limit / -Remaining / -Reset headers; list calls are paginated with a limit parameter and each org is capped at 100 application keys.
What ships with Sysaid ⇄ Workday
Connect Sysaid and Workday for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Sysaid–Workday connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Sysaid or Workday data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Sysaid or Workday record.
Observability
Monitoring
Track your Sysaid ⇄ Workday sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Sysaid and Workday.
How the Sysaid and Workday connectors work
Sysaid
- Integration surface
- REST API (JSON)
- Authentication
- Client-credentials app keys: an application key (clientId/clientSecret) is created via /v1/application-keys, then exchanged at /v1/access-tokens for a bearer token (default 24h, up to 30 days); an x-sysaid-accountid header scopes the account. Legacy V0 uses session-cookie login.
- Change detection
- Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature; otherwise poll the /sr endpoint filtering on update_time.gte.
- Capabilities
- read · write · webhooks
- Rate limits
- Requests are throttled per the X-RateLimit-Limit / -Remaining / -Reset headers; list calls are paginated with a limit parameter and each org is capped at 100 application keys.
Workday
- Integration surface
- SOAP Workday Web Services (WWS), a REST API, and Reports-as-a-Service (RaaS) endpoints for custom reports
- Authentication
- OAuth 2.0 for the REST API; integration system users with WS-Security or certificate-based auth for SOAP
- Change detection
- Polling, including transaction-log criteria on SOAP operations to fetch objects changed since a given moment; no general webhook surface
- Capabilities
- read · write
How it works
How to connect Sysaid to Workday — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Sysaid and Workday with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Sysaid
connected
Workday
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Sysaid and Workday objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Sysaid ⇄ WorkdayCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Sysaid WorkdayCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Sysaid and Workday integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Sysaid and Workday: authenticate both systems, choose the objects to sync (such as Sysaid's Problems and Changes), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Workday: Any custom report can be exposed as a Reports-as-a-Service endpoint returning JSON or XML, and tenants often use RaaS as the primary extraction surface. Sysaid: List endpoints are paginated with a limit parameter, so full syncs must page through large result sets rather than pulling everything in one call. Stacksync's field mapping accounts for these differences between Sysaid and Workday without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Sysaid and Workday records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Sysaid and Workday connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Sysaid–Workday integration in-house.
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Yes — Stacksync ships production-grade connectors for both Sysaid and Workday. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Sysaid: Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature; otherwise poll the /sr endpoint filtering on update_time.gte. On Workday: Polling, including transaction-log criteria on SOAP operations to fetch objects changed since a given moment; no general webhook surface. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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