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Database ⇄ Business productivity

Supabase to Sysaid integration — real-time, two-way sync

Keep Supabase and Sysaid in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Supabase and Sysaid

Mirror Sysaid's data into Supabase so your own code can read and write it like any other table, with changes flowing both ways in seconds.

Engineers integrate with tools like Sysaid through APIs, which means auth, pagination, rate limits, webhooks, and retry logic, all maintained forever and all different for every tool. Meanwhile the data would be trivial to use if it simply lived in Supabase.

Stacksync mirrors Assets, Configuration Items (CIs), Companies, Custom Fields from Sysaid into Schemas, auth.users, Row Level Security Policies, JSONB Columns in Supabase and keeps both sides in sync in real time. Your services query the database directly, and inserts or updates your code makes flow back into Sysaid, so the tool and the database never disagree.

Common use cases

  • 01 Create SysAid Incidents from monitoring or error-tracking alerts, then write status and resolution back so both systems stay aligned.
  • 02 Sync Users, Groups, and Companies from an HRIS or identity provider so requester and agent records, departments, and managers stay current in SysAid.
  • 03 Sync application tables in Supabase with the CRM two-way so new signups appear as contacts and sales edits flow back to the app
  • 04 Mirror billing and subscription records into Supabase tables the application can join directly

Common sync patterns

Automate Sysaid from your codebase

Write to the synced tables in Supabase and Stacksync propagates the change into Sysaid, replacing custom integration code.

React to changes as they happen

Updates in Sysaid arrive as row changes in Supabase, so triggers, jobs, and services can respond in near real time.

One integration pattern for the whole stack

Every synced tool looks the same from the database, so each new integration is configuration, not a new codebase.

What you can sync between Supabase and Sysaid

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Supabase objects Sysaid objects How this pairing syncs
Row Level Security Policies Row-level access rules that govern what the REST layer exposes. Users End users and admins on the /users endpoint; synced with an HRIS or identity source to keep requester and agent records current. Row Level Security Policies is specific to Supabase and Users to Sysaid — each maps to any object or custom field on the other side.
JSONB Columns Semi-structured payloads such as event properties or nested objects. Assets Hardware and software inventory; read out to a warehouse or written from a discovery or CMDB source of truth. JSONB Columns is specific to Supabase and Assets to Sysaid — each maps to any object or custom field on the other side.
Database Functions Postgres functions that can transform or validate synced rows. Configuration Items (CIs) CMDB entries and their relationships; synced with an external CMDB or asset database for one inventory view. Database Functions is specific to Supabase and Configuration Items (CIs) to Sysaid — each maps to any object or custom field on the other side.
Storage Object Metadata File metadata rows that can be joined to synced application data. Companies Customer and department organizations that scope tickets and users; mapped to Accounts in a CRM or org tables in a database. Storage Object Metadata is specific to Supabase and Companies to Sysaid — each maps to any object or custom field on the other side.
Tables Standard Postgres tables; the primary two-way sync target. Custom Fields Org-specific fields on service records, discoverable through the API so mappings can be generated without hardcoding names. Tables is specific to Supabase and Custom Fields to Sysaid — each maps to any object or custom field on the other side.
Views Read-side projections exposed to outbound syncs. Incidents Break/fix tickets under /api/v1/sr with type=incident; created and updated two-way with status, priority, assignee, category, and SLA fields. Views is specific to Supabase and Incidents to Sysaid — each maps to any object or custom field on the other side.

How changes propagate between Supabase and Sysaid

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Supabase Sysaid Sub-second propagation

DetectionSupabase pushes changes as they happen — webhook events backed by change data capture. Log-based CDC via Postgres logical replication, the same WAL feed that powers Supabase Realtime.

DeliveryEach detected change is written to Sysaid through its API, with automatic retries and rate-limit backoff.

Sysaid Supabase Sub-second propagation

DetectionSysaid notifies Stacksync of record changes through webhook events. Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature.

DeliveryEach detected change is applied to Supabase as a row-level write, with types converted between the two schemas.

Rate-limit considerations

  • Supabase: SQL access is bounded by connection limits (pooled connections are provided); the REST layer is subject to the platform's limits.
  • Sysaid: Requests are throttled per the X-RateLimit-Limit / -Remaining / -Reset headers; list calls are paginated with a limit parameter and each org is capped at 100 application keys.
What ships with Supabase ⇄ Sysaid

Connect Supabase and Sysaid for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Supabase–Sysaid connection.

Real-time

Two-way sync

Changes in Supabase or Sysaid instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Supabase or Sysaid data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Supabase or Sysaid record.

Observability

Monitoring

Track your Supabase ⇄ Sysaid sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Supabase and Sysaid.

How the Supabase and Sysaid connectors work

Supabase

Integration surface
Direct PostgreSQL wire protocol connection, plus an auto-generated REST API (PostgREST)
Authentication
Database credentials (connection string) for SQL access; API keys (anon / service role) for the REST layer
Change detection
Log-based CDC via Postgres logical replication, the same WAL feed that powers Supabase Realtime; database webhooks can also fire on row changes
Capabilities
read · write · CDC · webhooks
Rate limits
SQL access is bounded by connection limits (pooled connections are provided); the REST layer is subject to the platform's limits

Sysaid

Integration surface
REST API (JSON)
Authentication
Client-credentials app keys: an application key (clientId/clientSecret) is created via /v1/application-keys, then exchanged at /v1/access-tokens for a bearer token (default 24h, up to 30 days); an x-sysaid-accountid header scopes the account. Legacy V0 uses session-cookie login.
Change detection
Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature; otherwise poll the /sr endpoint filtering on update_time.gte.
Capabilities
read · write · webhooks
Rate limits
Requests are throttled per the X-RateLimit-Limit / -Remaining / -Reset headers; list calls are paginated with a limit parameter and each org is capped at 100 application keys.
How it works

How to connect Supabase to Sysaid — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Supabase and Sysaid with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Supabase connected
    Sysaid connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Supabase and Sysaid objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Supabase ⇄ Sysaid
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Supabase Sysaid
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Supabase and Sysaid integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
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GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 545 integrations available for Supabase and Sysaid.

Popular · 8 of 545
All Supabase integrations All Sysaid integrations Browse all integrations
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