Real-time
Two-way sync
Changes in Success Factors or Sysaid instantly reflect in both systems. No stale data, no manual imports.
Human resources ⇄ Business productivity
Success Factors to Sysaid integration — real-time, two-way sync
Keep Success Factors and Sysaid in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Success Factors and Sysaid
Keep the people, teams, and status that Sysaid and Success Factors share aligned in real time, so a hire, role change, or departure recorded in one reaches the other within seconds.
Each tool in Sysaid keeps its own list of who can use it: users, members, or agents, along with the team they sit on and whether they are still active. Success Factors is the authoritative record of the same people as employees, with their department, manager, and employment status. When those two are connected only by manual account admin or a periodic export, the work tools drift: new hires wait days for access, team and manager changes never catch up, and people who have left keep standing accounts.
Stacksync syncs Assets, Configuration Items (CIs), Companies, Custom Fields in Sysaid with EmpEmployment, EmpJob, EmpCompensation, Foundation Objects (FODepartment, FOLocation, FOCostCenter) in Success Factors bi-directionally and in real time. A person added, moved, or offboarded in Success Factors creates or updates the matching user in Sysaid within seconds, with field-level mapping and conflict resolution in place of spreadsheets and one-off account changes. Where Sysaid captures details of its own, such as a corrected contact or a login identity, those can flow back to Success Factors in whichever direction you configure.
Because the sync is field-level, each system keeps its own extras; only the shared facts, who a person is, which team they belong to, and whether their access should be on, are held in agreement.
Common use cases
- 01 Create SysAid Incidents from monitoring or error-tracking alerts, then write status and resolution back so both systems stay aligned.
- 02 Sync Users, Groups, and Companies from an HRIS or identity provider so requester and agent records, departments, and managers stay current in SysAid.
- 03 Two-way sync of User and EmpJob (position, department, manager, cost center) into Postgres so provisioning, internal apps, and analytics read current org data in SQL while HR edits in SuccessFactors.
- 04 Push new hires (PerPerson, EmpEmployment, EmpJob) into an ERP or payroll system so account, cost-center, and payroll setup fire on hire instead of manual Integration Center exports.
Common sync patterns
Offboarding: no standing access after a departure
When someone is marked as leaving in Success Factors, the matching account in Sysaid is deactivated or flagged, so departures do not leave open access behind.
One employee directory
A person's name, title, contact details, or status corrected in either system updates the other, so both sides stop maintaining separate copies of the same person.
Org and team structure kept current
Department, team, and reporting-line changes from Success Factors keep the groups, queues, or projects in Sysaid assigned to the right people.
What you can sync between Success Factors and Sysaid
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Success Factors objects | Sysaid objects | How this pairing syncs | |
|---|---|---|---|
| User Core identity/User entity behind role-based permissions; a model distinct from Employee Central, synced two-way with a directory or IdP and downstream apps. | Users End users and admins on the /users endpoint; synced with an HRIS or identity source to keep requester and agent records current. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Foundation Objects (FODepartment, FOLocation, FOCostCenter) Org-structure master data (department, location, cost center, division); mastered elsewhere and written in, or read out to build org charts. | Incidents Break/fix tickets under /api/v1/sr with type=incident; created and updated two-way with status, priority, assignee, category, and SLA fields. | Foundation Objects (FODepartment, FOLocation, FOCostCenter) is specific to Success Factors and Incidents to Sysaid — each maps to any object or custom field on the other side. | |
| Position Position Management records for headcount and requisition planning; synced with an ATS or ERP to keep positions and reqs aligned. | Service Requests Catalog and help-desk requests on the same /sr endpoint (type=request); written or read so fulfillment can be driven from another system. | Position is specific to Success Factors and Service Requests to Sysaid — each maps to any object or custom field on the other side. | |
| PerEmail and PerPhone Contact sub-entities under PerPerson; synced two-way with a directory or comms system to keep worker contact data current. | Problems Root-cause records that group related incidents; read and written to keep problem management aligned with an external ITSM or reporting store. | PerEmail and PerPhone is specific to Success Factors and Problems to Sysaid — each maps to any object or custom field on the other side. | |
| PerPerson Person-level container in Employee Central holding biographical data; effective-dated child entities (PerPersonal, PerEmail, PerPhone) hang off it. | Changes Change records (type=change) with approval and scheduling fields; synced two-way to drive CAB review and deployment workflows. | PerPerson is specific to Success Factors and Changes to Sysaid — each maps to any object or custom field on the other side. | |
| EmpEmployment Employment record tying a person to an employment period (hire, service dates); carries lastModifiedDateTime used for incremental polling. | Assets Hardware and software inventory; read out to a warehouse or written from a discovery or CMDB source of truth. | EmpEmployment is specific to Success Factors and Assets to Sysaid — each maps to any object or custom field on the other side. |
How changes propagate between Success Factors and Sysaid
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Success Factors Sysaid Sub-second propagation
DetectionSuccess Factors notifies Stacksync of record changes through webhook events. Polling on each entity's lastModifiedDateTime / lastModifiedOn (effective-dated entities require date-range handling).
DeliveryEach detected change is written to Sysaid through its API, with automatic retries and rate-limit backoff.
Sysaid Success Factors Sub-second propagation
DetectionSysaid notifies Stacksync of record changes through webhook events. Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature.
DeliveryEach detected change is written to Success Factors through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Success Factors: OData calls are throttled at the tenant level (Access Limits for OData V2); large reads must be paginated (default page size 1000) via $top/$skip or paging cursors.
- Sysaid: Requests are throttled per the X-RateLimit-Limit / -Remaining / -Reset headers; list calls are paginated with a limit parameter and each org is capped at 100 application keys.
What ships with Success Factors ⇄ Sysaid
Connect Success Factors and Sysaid for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Success Factors–Sysaid connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Success Factors or Sysaid data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Success Factors or Sysaid record.
Observability
Monitoring
Track your Success Factors ⇄ Sysaid sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Success Factors and Sysaid.
How the Success Factors and Sysaid connectors work
Success Factors
- Integration surface
- OData V2 and V4 REST APIs (plus legacy SFAPI / Compound Employee SOAP API)
- Authentication
- OAuth 2.0 SAML Bearer Assertion — register an OAuth client for an API key (used as client_id), then exchange a signed SAML assertion for a short-lived access token; legacy HTTP Basic auth is being retired
- Change detection
- Polling on each entity's lastModifiedDateTime / lastModifiedOn (effective-dated entities require date-range handling); Intelligent Services can also push a fixed set of standard business events (e.g. Employee Hire) to a REST endpoint
- Capabilities
- read · write · webhooks
- Rate limits
- OData calls are throttled at the tenant level (Access Limits for OData V2); large reads must be paginated (default page size 1000) via $top/$skip or paging cursors.
Sysaid
- Integration surface
- REST API (JSON)
- Authentication
- Client-credentials app keys: an application key (clientId/clientSecret) is created via /v1/application-keys, then exchanged at /v1/access-tokens for a bearer token (default 24h, up to 30 days); an x-sysaid-accountid header scopes the account. Legacy V0 uses session-cookie login.
- Change detection
- Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature; otherwise poll the /sr endpoint filtering on update_time.gte.
- Capabilities
- read · write · webhooks
- Rate limits
- Requests are throttled per the X-RateLimit-Limit / -Remaining / -Reset headers; list calls are paginated with a limit parameter and each org is capped at 100 application keys.
How it works
How to connect Success Factors to Sysaid — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Success Factors and Sysaid with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Success Factors
connected
Sysaid
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Success Factors and Sysaid objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Success Factors ⇄ SysaidCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Success Factors SysaidCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Success Factors and Sysaid integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Success Factors and Sysaid: authenticate both systems, choose the objects to sync (such as Success Factors's User and Foundation Objects (FODepartment, FOLocation, FOCostCenter)), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Success Factors and Sysaid connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Success Factors–Sysaid integration in-house.
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Yes — Stacksync ships production-grade connectors for both Success Factors and Sysaid. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Success Factors: Polling on each entity's lastModifiedDateTime / lastModifiedOn (effective-dated entities require date-range handling); Intelligent Services can also push a fixed set of standard business events (e.g. Employee Hire) to a REST endpoint. On Sysaid: Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature; otherwise poll the /sr endpoint filtering on update_time.gte. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Sysaid side: Assets, Configuration Items (CIs), Companies, Custom Fields, plus custom fields where Sysaid exposes them. On the Success Factors side: EmpEmployment, EmpJob, EmpCompensation, Foundation Objects (FODepartment, FOLocation, FOCostCenter). Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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