Real-time
Two-way sync
Changes in Shipwire or Zoho SalesIQ instantly reflect in both systems. No stale data, no manual imports.
E-commerce ⇄ CRM
Shipwire to Zoho SalesIQ integration — real-time, two-way sync
Keep Shipwire and Zoho SalesIQ in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Shipwire and Zoho SalesIQ
Keep the customers and orders that Zoho SalesIQ and Shipwire share aligned in real time, so sales works from live purchase history and the store works from current account details.
Zoho SalesIQ holds the customer relationship: the contacts, accounts, and deals a go-to-market team works. Shipwire runs the buying side: who placed which order, what they bought, and where it ships. The two describe the same people and companies, and when they are connected only by exports, sales answers questions without recent orders in front of them while the store works from account details that changed weeks ago.
Stacksync links Companies, Operators, Departments, Articles in Zoho SalesIQ to Receivings, Returns, Purchase Orders, Trackings in Shipwire with bi-directional, real-time sync. New customers, order activity, and corrected contact details move in whichever direction you configure, field by field, with conflicts resolved by rules you set. A record created or changed on either side shows up on the other within seconds, with no CSV exports and no nightly job.
The shared entity is the customer, matched on email or an external ID, so both systems agree on who the buyer is and the order history sits next to the relationship instead of in a separate tab.
Common use cases
- 01 Push chat-qualified leads into an outbound or marketing platform automatically.
- 02 Mirror conversation and operator metrics to a warehouse for support and sales analytics.
- 03 Push Products, kits, and their dimensions and pricing from a PIM or ERP into the Shipwire catalog and keep SKUs aligned.
- 04 Read Stock levels per warehouse into an operational database or storefront so availability and backorder state reflect real inventory.
Common sync patterns
Where both keep product records: catalog and CRM products aligned
Where Zoho SalesIQ tracks products or line items and Shipwire holds the catalog, shared items are matched on SKU so quotes, deals, and orders reference the same products.
One customer identity across sales and store
A person who exists as a contact in Zoho SalesIQ and a buyer in Shipwire is kept as a single, deduplicated record, so both teams work from the same customer instead of two partial copies.
Where Shipwire records orders: purchase history on the account
Orders and their status from Shipwire appear on the matching contact or account in Zoho SalesIQ, so reps see what a customer has bought and what is in flight before the next conversation.
What you can sync between Shipwire and Zoho SalesIQ
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Shipwire objects | Zoho SalesIQ objects | How this pairing syncs | |
|---|---|---|---|
| Orders B2C fulfillment orders (create, update, cancel, get) with item, hold, routing, and tracking subresources; typically written from a storefront or ERP and synced back with status and trackings. | Companies Account-level grouping of identified visitors and contacts. | Orders is specific to Shipwire and Companies to Zoho SalesIQ — each maps to any object or custom field on the other side. | |
| Products Catalog SKUs including kits, virtual kits, and marketplace products; created and edited via API, commonly mastered in a PIM or ERP and pushed into Shipwire with dimensions and pricing. | Operators Agent accounts used for assignment mapping and performance reporting. | Products is specific to Shipwire and Operators to Zoho SalesIQ — each maps to any object or custom field on the other side. | |
| Stock Real-time per-warehouse inventory levels; read-only, pulled into a database or storefront so availability reflects on-hand and backordered quantities. | Departments Routing units that group operators, relevant when syncing ownership. | Stock is specific to Shipwire and Departments to Zoho SalesIQ — each maps to any object or custom field on the other side. | |
| Receivings Inbound advance ship notices (ASNs) from suppliers; created and updated via API and reconciled against Purchase Orders as inventory arrives at a warehouse. | Articles Knowledge-base articles served in chat, referenced in conversation data. | Receivings is specific to Shipwire and Articles to Zoho SalesIQ — each maps to any object or custom field on the other side. | |
| Returns Return orders raised against existing Orders; created via API and read back into support or analytics systems for reverse-logistics tracking. | Visitors Tracked website visitors with attributes and on-site behavior, the raw material for lead syncs. | Returns is specific to Shipwire and Visitors to Zoho SalesIQ — each maps to any object or custom field on the other side. | |
| Purchase Orders B2B orders with retailer-specific routing and compliance fields; managed via API alongside receivings for wholesale and marketplace fulfillment. | Conversations Chat transcripts and session metadata between visitors, operators, and bots. | Purchase Orders is specific to Shipwire and Conversations to Zoho SalesIQ — each maps to any object or custom field on the other side. |
How changes propagate between Shipwire and Zoho SalesIQ
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Shipwire Zoho SalesIQ Sub-second propagation
DetectionShipwire notifies Stacksync of record changes through webhook events. Webhooks (HMAC-SHA256 signed, near real-time) on order, tracking, stock, receiving, return, and product topics.
DeliveryEach detected change is written to Zoho SalesIQ through its API, with automatic retries and rate-limit backoff.
Zoho SalesIQ Shipwire Sub-second propagation
DetectionZoho SalesIQ notifies Stacksync of record changes through webhook events. Webhooks for chat and visitor lifecycle events.
DeliveryEach detected change is written to Shipwire through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Shipwire: No published per-second request cap; list responses page at 20 items (recommended max ~200) and webhook payloads carry at most 20 items per resource, so large records must be paged via the response next links.
- Zoho SalesIQ: Subject to Zoho's per-plan API rate limits.
What ships with Shipwire ⇄ Zoho SalesIQ
Connect Shipwire and Zoho SalesIQ for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Shipwire–Zoho SalesIQ connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Shipwire or Zoho SalesIQ data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Shipwire or Zoho SalesIQ record.
Observability
Monitoring
Track your Shipwire ⇄ Zoho SalesIQ sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Shipwire and Zoho SalesIQ.
How the Shipwire and Zoho SalesIQ connectors work
Shipwire
- Integration surface
- REST API (v3)
- Authentication
- Bearer token sent as `Authorization: ShipwireKey <token>`; up to two keys are generated per account on the Users and Roles page, refreshable/expirable, over HTTPS only (separate sandbox at api.beta.shipwire.com)
- Change detection
- Webhooks (HMAC-SHA256 signed, near real-time) on order, tracking, stock, receiving, return, and product topics; polling the list endpoints as a fallback (no CDC/log stream)
- Capabilities
- read · write · webhooks
- Rate limits
- No published per-second request cap; list responses page at 20 items (recommended max ~200) and webhook payloads carry at most 20 items per resource, so large records must be paged via the response next links.
Zoho SalesIQ
- Integration surface
- REST API
- Authentication
- OAuth 2.0 via Zoho Accounts
- Change detection
- Webhooks for chat and visitor lifecycle events; polling otherwise
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to Zoho's per-plan API rate limits.
How it works
How to connect Shipwire to Zoho SalesIQ — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Shipwire and Zoho SalesIQ with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Shipwire
connected
Zoho SalesIQ
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Shipwire and Zoho SalesIQ objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Shipwire ⇄ Zoho SalesIQCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Shipwire Zoho SalesIQCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Shipwire and Zoho SalesIQ integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Shipwire and Zoho SalesIQ: authenticate both systems, choose the objects to sync (such as Shipwire's Orders and Products), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Change detection on Shipwire: Webhooks (HMAC-SHA256 signed, near real-time) on order, tracking, stock, receiving, return, and product topics; polling the list endpoints as a fallback (no CDC/log stream). On Zoho SalesIQ: Webhooks for chat and visitor lifecycle events; polling otherwise. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Zoho SalesIQ side: Companies, Operators, Departments, Articles, plus custom fields where Zoho SalesIQ exposes them. On the Shipwire side: Receivings, Returns, Purchase Orders, Trackings. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Shipwire and Zoho SalesIQ: Where both keep product records: catalog and CRM products aligned; One customer identity across sales and store; Where Shipwire records orders: purchase history on the account. Where Zoho SalesIQ tracks products or line items and Shipwire holds the catalog, shared items are matched on SKU so quotes, deals, and orders reference the same products.
-
Shipwire: REST API (v3). Authentication: Bearer token sent as `Authorization: ShipwireKey <token>`; up to two keys are generated per account on the Users and Roles page, refreshable/expirable, over HTTPS only (separate sandbox at api.beta.shipwire.com). Zoho SalesIQ: REST API. Authentication: OAuth 2.0 via Zoho Accounts. Stacksync manages authentication, retries, and rate limits on both sides.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
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