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Business productivity ⇄ CRM

SendGrid to Twenty CRM integration — real-time, two-way sync

Keep SendGrid and Twenty CRM in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect SendGrid and Twenty CRM

Sync what happens in SendGrid with the customer records in Twenty CRM, in real time and in both directions.

The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever SendGrid holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.

Stacksync connects Categories, Senders, Single Sends, Unsubscribe Groups in SendGrid to Tasks, Notes, Custom Objects, Attachments in Twenty CRM with bi-directional, real-time sync. Activity and record changes in SendGrid update the matching contact or account in Twenty CRM, and CRM data flows the other way wherever SendGrid can store and use it.

Common use cases

  • Keep product-usage attributes from an operational database updated on SendGrid contacts to drive lifecycle segments
  • Reconcile transactional email activity with support tickets so agents see what a customer was sent
  • Run a continuous sync from a legacy CRM into Twenty during a migration so both systems stay usable through cutover.
  • Two-way sync of People and Companies between Twenty and a production Postgres database so engineers can query CRM data with SQL.

Where SendGrid can store CRM context: fields kept current

Owner, lifecycle stage, or account details from Twenty CRM sync into SendGrid, so people working there have the context without switching tools.

Where SendGrid handles support or shared inboxes

Tickets and conversations attach to the right contact and account in Twenty CRM, so sales sees open issues before the next call.

Where SendGrid runs outreach

Prospects, sends, and replies sync into Twenty CRM, keeping lead status current without manual imports.

What you can sync between SendGrid and Twenty CRM

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

SendGrid objects Twenty CRM objects
Email Activity Synced with incremental and full sync per the Stacksync docs. People Individual contact records with emails, phones, and company links; a core target for contact syncs.
Contacts Marketing recipients upserted from CRM or database records, including custom field values. Companies Account-level records that group people and opportunities.
List Synced with incremental and full sync per the Stacksync docs. Opportunities Deal records tracked through pipeline stages, synced for forecasting.
Segments Query-based contact groups whose membership SendGrid computes from contact fields. Tasks To-dos linked to people, companies, or deals.
Categories Synced with incremental and full sync per the Stacksync docs. Notes Free-form notes attached to records, useful for mirroring activity from other tools.
Senders Synced with incremental and full sync per the Stacksync docs. Custom Objects User-defined objects created in Twenty's data model settings, addressable through the same APIs as standard objects.
What ships with SendGrid ⇄ Twenty CRM

Connect SendGrid and Twenty CRM for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every SendGrid–Twenty CRM connection.

Real-time

Two-way sync

Changes in SendGrid or Twenty CRM instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever SendGrid or Twenty CRM data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single SendGrid or Twenty CRM record.

Observability

Monitoring

Track your SendGrid ⇄ Twenty CRM sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between SendGrid and Twenty CRM.

How the SendGrid and Twenty CRM connectors work

SendGrid

Integration surface
REST API (v3)
Authentication
API key (create in SendGrid Settings > API Keys with Custom Access / Full Access for the objects to sync; key begins with "SG")
Change detection
Event Webhook posts delivery and engagement events (processed, delivered, open, click, bounce, spam report) to an HTTP endpoint; contact and list changes are detected by polling
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits; contact upserts are batched, asynchronous jobs rather than per-row writes
SendGrid setup guide

Twenty CRM

Integration surface
GraphQL and REST APIs
Authentication
API key
Change detection
Webhooks on record create, update, and delete events, or polling on record update timestamps
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits; self-hosted deployments control their own limits.
How it works

How to connect SendGrid to Twenty CRM — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate SendGrid and Twenty CRM with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    SendGrid connected
    Twenty CRM connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the SendGrid and Twenty CRM objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · SendGrid ⇄ Twenty CRM
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    SendGrid Twenty CRM
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

SendGrid and Twenty CRM integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for SendGrid and Twenty CRM.

Popular · 8 of 386
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