Real-time
Two-way sync
Changes in Redis Enterprise or Sysaid instantly reflect in both systems. No stale data, no manual imports.
Database ⇄ Business productivity
Redis Enterprise to Sysaid integration — real-time, two-way sync
Keep Redis Enterprise and Sysaid in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from MuleSoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Redis Enterprise and Sysaid
Mirror Sysaid's data into Redis Enterprise so your own code can read and write it like any other table, with changes flowing both ways in seconds.
Engineers integrate with tools like Sysaid through APIs, which means auth, pagination, rate limits, webhooks, and retry logic, all maintained forever and all different for every tool. Meanwhile the data would be trivial to use if it simply lived in Redis Enterprise.
Stacksync mirrors Service Requests, Problems, Changes, Users from Sysaid into Sets, Sorted Sets, Lists, Streams in Redis Enterprise and keeps both sides in sync in real time. Your services query the database directly, and inserts or updates your code makes flow back into Sysaid, so the tool and the database never disagree.
Common use cases
- 01 Mirror Assets and Configuration Items with an external CMDB or asset database so inventory and ticket linkage share one source of truth.
- 02 Stream Service Records into a warehouse for SLA, backlog, and MTTR reporting without manual CSV exports.
- 03 Write counters and leaderboard state from sorted sets back to an operational database for durable reporting.
- 04 Cache CRM or ERP records into Redis hashes so applications read customer data with sub-millisecond in-memory latency instead of hitting SaaS APIs.
Common sync patterns
Read Sysaid with a query
Records from Sysaid are ordinary rows in Redis Enterprise; join them, index them, and use them in application logic without touching the vendor API.
Automate Sysaid from your codebase
Write to the synced tables in Redis Enterprise and Stacksync propagates the change into Sysaid, replacing custom integration code.
React to changes as they happen
Updates in Sysaid arrive as row changes in Redis Enterprise, so triggers, jobs, and services can respond in near real time.
What you can sync between Redis Enterprise and Sysaid
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Redis Enterprise objects | Sysaid objects | How this pairing syncs | |
|---|---|---|---|
| Sets Unordered unique-member collections used for membership checks like segment or ID lists. | Configuration Items (CIs) CMDB entries and their relationships; synced with an external CMDB or asset database for one inventory view. | Sets is specific to Redis Enterprise and Configuration Items (CIs) to Sysaid — each maps to any object or custom field on the other side. | |
| Sorted Sets Score-ordered collections used for rankings, priority queues, and time-ordered indexes. | Companies Customer and department organizations that scope tickets and users; mapped to Accounts in a CRM or org tables in a database. | Sorted Sets is specific to Redis Enterprise and Companies to Sysaid — each maps to any object or custom field on the other side. | |
| Lists Ordered sequences often used as lightweight queues fed by sync events. | Custom Fields Org-specific fields on service records, discoverable through the API so mappings can be generated without hardcoding names. | Lists is specific to Redis Enterprise and Custom Fields to Sysaid — each maps to any object or custom field on the other side. | |
| Streams Append-only logs with consumer groups, used to fan sync events out to downstream services. | Incidents Break/fix tickets under /api/v1/sr with type=incident; created and updated two-way with status, priority, assignee, category, and SLA fields. | Streams is specific to Redis Enterprise and Incidents to Sysaid — each maps to any object or custom field on the other side. | |
| Pub/Sub channels Fire-and-forget messaging used to notify applications when synced keys change. | Service Requests Catalog and help-desk requests on the same /sr endpoint (type=request); written or read so fulfillment can be driven from another system. | Pub/Sub channels is specific to Redis Enterprise and Service Requests to Sysaid — each maps to any object or custom field on the other side. | |
| Search indexes Secondary indexes (RediSearch) that make synced hashes and JSON documents queryable. | Problems Root-cause records that group related incidents; read and written to keep problem management aligned with an external ITSM or reporting store. | Search indexes is specific to Redis Enterprise and Problems to Sysaid — each maps to any object or custom field on the other side. |
How changes propagate between Redis Enterprise and Sysaid
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Redis Enterprise Sysaid Interval-based propagation
DetectionStacksync polls Redis Enterprise for changes on an incremental schedule, reading only records changed since the previous pass. Keyspace notifications over pub/sub or reads from Redis Streams.
DeliveryEach detected change is written to Sysaid through its API, with automatic retries and rate-limit backoff.
Sysaid Redis Enterprise Sub-second propagation
DetectionSysaid notifies Stacksync of record changes through webhook events. Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature.
DeliveryEach detected change is applied to Redis Enterprise as a row-level write, with types converted between the two schemas.
Rate-limit considerations
- Redis Enterprise: Throughput is bounded by provisioned cluster capacity rather than published API rate limits.
- Sysaid: Requests are throttled per the X-RateLimit-Limit / -Remaining / -Reset headers; list calls are paginated with a limit parameter and each org is capped at 100 application keys.
What ships with Redis Enterprise ⇄ Sysaid
Connect Redis Enterprise and Sysaid for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Redis Enterprise–Sysaid connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Redis Enterprise or Sysaid data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Redis Enterprise or Sysaid record.
Observability
Monitoring
Track your Redis Enterprise ⇄ Sysaid sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Redis Enterprise and Sysaid.
How the Redis Enterprise and Sysaid connectors work
Redis Enterprise
- Integration surface
- Redis wire protocol (RESP) via client libraries; separate REST API for cluster management
- Authentication
- Password or ACL-based credentials, typically over TLS
- Change detection
- Keyspace notifications over pub/sub or reads from Redis Streams; no transaction-log CDC surface for data
- Capabilities
- read · write
- Rate limits
- Throughput is bounded by provisioned cluster capacity rather than published API rate limits
Sysaid
- Integration surface
- REST API (JSON)
- Authentication
- Client-credentials app keys: an application key (clientId/clientSecret) is created via /v1/application-keys, then exchanged at /v1/access-tokens for a bearer token (default 24h, up to 30 days); an x-sysaid-accountid header scopes the account. Legacy V0 uses session-cookie login.
- Change detection
- Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature; otherwise poll the /sr endpoint filtering on update_time.gte.
- Capabilities
- read · write · webhooks
- Rate limits
- Requests are throttled per the X-RateLimit-Limit / -Remaining / -Reset headers; list calls are paginated with a limit parameter and each org is capped at 100 application keys.
How it works
How to connect Redis Enterprise to Sysaid — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Redis Enterprise and Sysaid with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Redis Enterprise
connected
Sysaid
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Redis Enterprise and Sysaid objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Redis Enterprise ⇄ SysaidCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Redis Enterprise SysaidCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Redis Enterprise and Sysaid integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Redis Enterprise and Sysaid: authenticate both systems, choose the objects to sync (such as Redis Enterprise's Sets and Sorted Sets), map fields visually, and changes propagate both ways in milliseconds — no code required.
-
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Redis Enterprise and Sysaid records are not retained after a sync operation.
-
Stacksync pricing is usage-based and starts at $1,000/month, including the managed Redis Enterprise and Sysaid connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Redis Enterprise–Sysaid integration in-house.
-
Yes — Stacksync ships production-grade connectors for both Redis Enterprise and Sysaid. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
-
Change detection on Redis Enterprise: Keyspace notifications over pub/sub or reads from Redis Streams; no transaction-log CDC surface for data. On Sysaid: Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature; otherwise poll the /sr endpoint filtering on update_time.gte. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
-
On the Sysaid side: Service Requests, Problems, Changes, Users, plus custom fields where Sysaid exposes them. On the Redis Enterprise side: Sets, Sorted Sets, Lists, Streams. Stacksync auto-detects both schemas and converts types between the two systems.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 439 integrations available for Redis Enterprise and Sysaid.
Popular · 8 of 439
-
Redis Enterprise ⇄ Notion -
Redis Enterprise ⇄ Quip -
Redis Enterprise ⇄ Smartsheet -
Redis Enterprise ⇄ Wrike -
Sysaid ⇄ InfluxDB -
Sysaid ⇄ InterSystems IRIS -
Sysaid ⇄ MarkLogic -
Sysaid ⇄ Neo4j
No integrations match .
