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Analytics ⇄ Database

Pendo to RavenDB integration — real-time, two-way sync

Keep Pendo and RavenDB in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Pendo and RavenDB

Give Pendo the users, events, and records that live in RavenDB in real time, and sync the cohorts and scores Pendo computes back into RavenDB where your applications read them.

A database holds the rows your business runs on: the users, events, orders, and records that every service reads and writes. Pendo is where people make sense of them, as dashboards, funnels, cohorts, and metrics. Moving the data from RavenDB into Pendo usually means a hand-built extract or a change-data-capture pipeline that breaks the moment a column is renamed, and reporting that always trails last night's load.

Stacksync syncs Collections, Indexes, Attachments, Revisions in RavenDB with Accounts, Feature Events, Page Events, Guide Events in Pendo in real time and in both directions. Operational rows flow into Pendo as they change, so dashboards read current data with no pipeline to maintain, and the segments, cohorts, or scores Pendo computes flow back into RavenDB, where the applications and services that read from it get them at normal query latency. Field-level mapping, schema and type translation, and conflict resolution are handled for you.

Common use cases

  • 01 Pull NPS scores and poll responses into a database so voice-of-customer sits next to revenue, renewal, and churn signals for analysis.
  • 02 Push warehouse-computed Account attributes (plan, ARR, renewal date, health score, CSM owner) onto Pendo Accounts via the Metadata API so segments and guide targeting stay current.
  • 03 Consolidate documents from distributed RavenDB clusters into one reporting store.
  • 04 Keep external search indexes or caches current from RavenDB change feeds without custom pollers.

Common sync patterns

Where Pendo builds cohorts or scores: results your services can read

Segments, cohorts, or scores computed in Pendo sync back into RavenDB, where the services that read from the database act on them at query speed without calling the analytics API.

Analytics on live operational data, minus the pipeline

The users, events, orders, and records stored in RavenDB land in Pendo as they change, so dashboards, funnels, and metrics run on current data instead of last night's extract.

One version of each user or account

A user, account, or record corrected in either system updates the other, so the identity your reports group by matches the identity your database stores.

What you can sync between Pendo and RavenDB

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Pendo objects RavenDB objects How this pairing syncs
Page Events Page-view events for tagged pages; read-only via the Aggregation API, used for adoption and path analysis in a warehouse. Collections Groupings of documents by type, mapped to tables in relational targets Page Events is specific to Pendo and Collections to RavenDB — each maps to any object or custom field on the other side.
Guide Events Guide seen/advanced/dismissed and step events for in-app walkthroughs; read-only through the Aggregation API to measure onboarding flow adoption. Indexes Static and auto indexes used to query documents for filtered reads Guide Events is specific to Pendo and Indexes to RavenDB — each maps to any object or custom field on the other side.
Poll / NPS Responses Survey answers and NPS scores captured in-app (pollEvents / npsEvents); read-only via the Aggregation API as voice-of-customer data. Attachments Binary payloads stored with documents, handled separately from the JSON body Poll / NPS Responses is specific to Pendo and Attachments to RavenDB — each maps to any object or custom field on the other side.
Features / Pages / Guides (metadata) Definitions of tagged UI elements listed through the entity endpoints; read-only reference used to label and join the event streams. Revisions Historical versions of documents, useful for audit-oriented replication Features / Pages / Guides (metadata) is specific to Pendo and Revisions to RavenDB — each maps to any object or custom field on the other side.
Visitors End-user records with agent-collected and custom fields; queried through the Aggregation API and enriched with custom fields written back via the Metadata API. Counters Numeric values attached to documents that change independently of the document body Visitors is specific to Pendo and Counters to RavenDB — each maps to any object or custom field on the other side.
Accounts Company/workspace records that roll visitors up to an account dimension; readable via Aggregation and a write target for custom fields (plan, ARR, health) via the Metadata API. Time series Timestamped measurements stored per document, synced for metrics analysis Accounts is specific to Pendo and Time series to RavenDB — each maps to any object or custom field on the other side.

How changes propagate between Pendo and RavenDB

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Pendo RavenDB Interval-based propagation

DetectionStacksync polls Pendo for changes on an incremental schedule, reading only records changed since the previous pass. Polling - reads query the Aggregation API over event-time windows.

DeliveryEach detected change is written to RavenDB through its API, with automatic retries and rate-limit backoff.

RavenDB Pendo Sub-second propagation

DetectionChanges in RavenDB are captured at the source via change data capture — no polling loop against its API. Data subscriptions and the Changes API provide server-pushed change feeds.

DeliveryEach detected change is written to Pendo through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Pendo: Pendo does not publish fixed numeric limits; it throttles heavy Aggregation queries with 429s and caps/paginates large responses, so wide exports are paced and time-windowed.
  • RavenDB: Throughput bounded by cluster resources rather than API quotas.
What ships with Pendo ⇄ RavenDB

Connect Pendo and RavenDB for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Pendo–RavenDB connection.

Real-time

Two-way sync

Changes in Pendo or RavenDB instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Pendo or RavenDB data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Pendo or RavenDB record.

Observability

Monitoring

Track your Pendo ⇄ RavenDB sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Pendo and RavenDB.

How the Pendo and RavenDB connectors work

Pendo

Integration surface
Pendo Engage API (REST) on app.pendo.io (US) / app.eu.pendo.io (EU), base path /api/v1/ - Aggregation API for reads and the Metadata API for writes
Authentication
Integration key sent in the x-pendo-integration-key header, generated in Subscription Settings; keys are scoped read-only or read/write, so writes require a read/write key
Change detection
Polling - reads query the Aggregation API over event-time windows; no change-data-capture feed and no data-change webhooks. Writes go through the Metadata API on demand.
Capabilities
read · write
Rate limits
Pendo does not publish fixed numeric limits; it throttles heavy Aggregation queries with 429s and caps/paginates large responses, so wide exports are paced and time-windowed.

RavenDB

Integration surface
HTTP REST API with official clients (.NET, Java, Node.js, Python, and others)
Authentication
X.509 client certificates on secured servers, instead of username and password
Change detection
data subscriptions and the Changes API provide server-pushed change feeds
Capabilities
read · write · CDC
Rate limits
throughput bounded by cluster resources rather than API quotas
How it works

How to connect Pendo to RavenDB — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Pendo and RavenDB with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Pendo connected
    RavenDB connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Pendo and RavenDB objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Pendo ⇄ RavenDB
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Pendo RavenDB
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Pendo and RavenDB integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 402 integrations available for Pendo and RavenDB.

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