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Security and identity ⇄ Business productivity

Onelogin to Sysaid integration — real-time, two-way sync

Keep Onelogin and Sysaid in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Onelogin and Sysaid

Keep the users, groups, and profile details that Sysaid and Onelogin share consistent in real time, so who can work in Sysaid always matches who your directory in Onelogin says belongs there.

Onelogin is where a company records who its people are: their accounts, the groups and roles they hold, and the attributes attached to each one. Sysaid is where a slice of those same people do their work, as agents, members, or seats, and every one of them needs a matching account with the right access. When a directory and a productivity tool are maintained by hand, someone added, moved, or offboarded in one becomes a stale entry in the other within the hour.

Stacksync syncs Companies, Custom Fields, Incidents, Service Requests in Sysaid with Custom user fields, Users, Roles, Apps (app instances) in Onelogin bi-directionally and in real time. A user created, renamed, moved between groups, or deactivated in either system updates the matching record in the other within seconds, with field-level mapping and conflict resolution in place of CSV uploads and nightly IT batch jobs.

That matters most at the edges of employment. When both systems agree on who has an account, which groups they belong to, and whether they are still active, granting access on day one and revoking it on the last day stops being a manual checklist that trails the directory.

Common use cases

  • 01 Create SysAid Incidents from monitoring or error-tracking alerts, then write status and resolution back so both systems stay aligned.
  • 02 Sync Users, Groups, and Companies from an HRIS or identity provider so requester and agent records, departments, and managers stay current in SysAid.
  • 03 Keep Role membership aligned with application or database entitlement tables so each role's assigned users match who should hold that access.
  • 04 Read Users, Apps, and Groups into a database for identity, license, and app-assignment inventory across the OneLogin account.

Common sync patterns

Keep profile attributes current

A person's name, email, department, manager, or phone number corrected in either system updates the other, so the productivity tool shows the same details the directory holds of record.

Mirror group and role membership

Moving a user between groups or roles in Onelogin updates their team, permission set, or seat in Sysaid, so what someone can do reflects where they sit in the directory.

One record per person

People matched across both systems on email or an external ID stay linked, so every account and action in Sysaid ties back to the right identity in Onelogin.

What you can sync between Onelogin and Sysaid

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Onelogin objects Sysaid objects How this pairing syncs
Users User accounts (email, username, custom attributes, status, roles); full CRUD via the v2 Users API - create, update, delete, set password, lock/unlock, and add or remove role assignments. Users End users and admins on the /users endpoint; synced with an HRIS or identity source to keep requester and agent records current. Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. Custom fields on either side are included in the mapping.
Events Audit log of every authentication and admin action; read-only, filtered by since/until, and pushed live through the Event Webhook. Incidents Break/fix tickets under /api/v1/sr with type=incident; created and updated two-way with status, priority, assignee, category, and SLA fields. Events is specific to Onelogin and Incidents to Sysaid — each maps to any object or custom field on the other side.
Authentication factors (MFA) Per-user registered MFA factors; enrolled, verified, and removed through the MFA API for lifecycle and security workflows. Service Requests Catalog and help-desk requests on the same /sr endpoint (type=request); written or read so fulfillment can be driven from another system. Authentication factors (MFA) is specific to Onelogin and Service Requests to Sysaid — each maps to any object or custom field on the other side.
Custom user fields Account-level custom attributes on the User record; read and written alongside the standard user profile fields. Problems Root-cause records that group related incidents; read and written to keep problem management aligned with an external ITSM or reporting store. Custom user fields is specific to Onelogin and Problems to Sysaid — each maps to any object or custom field on the other side.
Roles Roles that bundle app access; created, updated, and deleted via the Roles API, with users, admins, and apps assigned to each role. Changes Change records (type=change) with approval and scheduling fields; synced two-way to drive CAB review and deployment workflows. Roles is specific to Onelogin and Changes to Sysaid — each maps to any object or custom field on the other side.
Apps (app instances) Connected SAML/OIDC application configs on the account; create, update, delete, and assign to users and roles - the writable app catalog. Assets Hardware and software inventory; read out to a warehouse or written from a discovery or CMDB source of truth. Apps (app instances) is specific to Onelogin and Assets to Sysaid — each maps to any object or custom field on the other side.

How changes propagate between Onelogin and Sysaid

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Onelogin Sysaid Sub-second propagation

DetectionOnelogin notifies Stacksync of record changes through webhook events. Event Webhook (Event Broadcaster) posts batches of Event objects to a registered endpoint in near real time.

DeliveryEach detected change is written to Sysaid through its API, with automatic retries and rate-limit backoff.

Sysaid Onelogin Sub-second propagation

DetectionSysaid notifies Stacksync of record changes through webhook events. Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature.

DeliveryEach detected change is written to Onelogin through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Onelogin: Account-level limit of 5,000 API calls per hour shared across all access tokens; responses carry X-RateLimit-Limit, X-RateLimit-Remaining, and X-RateLimit-Reset, over-limit calls return HTTP 429, and the count resets each hour. Paid plans can request an increase.
  • Sysaid: Requests are throttled per the X-RateLimit-Limit / -Remaining / -Reset headers; list calls are paginated with a limit parameter and each org is capped at 100 application keys.
What ships with Onelogin ⇄ Sysaid

Connect Onelogin and Sysaid for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Onelogin–Sysaid connection.

Real-time

Two-way sync

Changes in Onelogin or Sysaid instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Onelogin or Sysaid data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Onelogin or Sysaid record.

Observability

Monitoring

Track your Onelogin ⇄ Sysaid sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Onelogin and Sysaid.

How the Onelogin and Sysaid connectors work

Onelogin

Integration surface
OneLogin API (REST, v1 and v2 resource endpoints on <subdomain>.onelogin.com) plus the Event Webhook (Event Broadcaster) for event delivery
Authentication
OAuth 2.0 client credentials - an admin generates an API credential pair (client_id + client_secret) in the OneLogin portal and exchanges it at POST /auth/oauth2/v2/token for a bearer access token sent on every call; each credential carries a scope (Manage all, Manage users, Read users, etc.) that governs read vs write.
Change detection
Event Webhook (Event Broadcaster) posts batches of Event objects to a registered endpoint in near real time; the Events API also supports polling with since/until time filters and pagination for historical backfill.
Capabilities
read · write · webhooks
Rate limits
Account-level limit of 5,000 API calls per hour shared across all access tokens; responses carry X-RateLimit-Limit, X-RateLimit-Remaining, and X-RateLimit-Reset, over-limit calls return HTTP 429, and the count resets each hour. Paid plans can request an increase.

Sysaid

Integration surface
REST API (JSON)
Authentication
Client-credentials app keys: an application key (clientId/clientSecret) is created via /v1/application-keys, then exchanged at /v1/access-tokens for a bearer token (default 24h, up to 30 days); an x-sysaid-accountid header scopes the account. Legacy V0 uses session-cookie login.
Change detection
Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature; otherwise poll the /sr endpoint filtering on update_time.gte.
Capabilities
read · write · webhooks
Rate limits
Requests are throttled per the X-RateLimit-Limit / -Remaining / -Reset headers; list calls are paginated with a limit parameter and each org is capped at 100 application keys.
How it works

How to connect Onelogin to Sysaid — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Onelogin and Sysaid with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Onelogin connected
    Sysaid connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Onelogin and Sysaid objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Onelogin ⇄ Sysaid
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Onelogin Sysaid
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Onelogin and Sysaid integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 509 integrations available for Onelogin and Sysaid.

Popular · 7 of 509
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