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Microsoft Graph to SendGrid integration — real-time, two-way sync

Keep Microsoft Graph and SendGrid in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Why teams connect Microsoft Graph and SendGrid

Connect the tickets, records, and events in SendGrid to the systems engineering runs in Microsoft Graph, kept current in real time and in both directions.

SendGrid is where customer-facing and operational work happens: the tickets, conversations, contacts, and records a team touches every day. Microsoft Graph is where engineering runs the systems behind that work — the issue trackers, message brokers, directories, and monitors that keep services moving. The same items, people, and events matter to both, and when the only link between them is a manual hand-off or an overnight export, each side acts on a stale copy of what the other already knows.

Stacksync syncs Unsubscribe Groups, Email Activity, Contacts, List in SendGrid with Teams messages and chats, Planner tasks, Users, Groups and memberships in Microsoft Graph field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync maps the overlap, resolves conflicts by rules you set, and keeps every copy current, with no middleware to build and no API limits to babysit.

Common use cases

  • 01 Write bounces, spam reports, and unsubscribes back to the CRM to keep email opt-in status accurate everywhere
  • 02 Stream Event Webhook engagement data into a Postgres database or warehouse for campaign and deliverability reporting
  • 03 Sync Planner tasks two-way with a project or ticketing database so task status, assignments, and due dates stay consistent.
  • 04 Two-way sync Users and Groups between Microsoft Entra ID and an HRIS or Postgres so joiners, movers, and leavers provision and deprovision accounts and group memberships automatically.

Common sync patterns

Where Microsoft Graph moves messages between services: activity lands on the stream

Records created or changed in SendGrid publish to the queue or topic in Microsoft Graph as they happen, so downstream services react to real events rather than polling for them.

Where Microsoft Graph is the directory or identity source: one set of users

People and accounts in SendGrid stay matched to the users in Microsoft Graph, so access, provisioning, and org changes propagate instead of being keyed in twice.

Where Microsoft Graph watches operations: live volumes for visibility

Open items, throughput, and error counts from SendGrid replicate into Microsoft Graph, so the operational view reflects what is actually happening in the business.

What you can sync between Microsoft Graph and SendGrid

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Microsoft Graph objects SendGrid objects How this pairing syncs
Contacts Personal Outlook contacts via /users/{id}/contacts; full create, read, update, delete, synced two-way with CRM person records. Contacts Marketing recipients upserted from CRM or database records, including custom field values. Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. Custom fields on either side are included in the mapping.
Teams messages and chats Channel messages and chats via /teams/{id}/channels and /chats; read message history and post new messages for alerts and archiving. Segments Query-based contact groups whose membership SendGrid computes from contact fields. Teams messages and chats is specific to Microsoft Graph and Segments to SendGrid — each maps to any object or custom field on the other side.
Planner tasks Plans, buckets, and tasks via /planner; read and write task status, assignments, and due dates to keep project state in sync. Categories Synced with incremental and full sync per the Stacksync docs. Planner tasks is specific to Microsoft Graph and Categories to SendGrid — each maps to any object or custom field on the other side.
Users Entra ID user accounts read and written via /users; create, update profile attributes, and enable or disable accounts with User.ReadWrite.All. Senders Synced with incremental and full sync per the Stacksync docs. Users is specific to Microsoft Graph and Senders to SendGrid — each maps to any object or custom field on the other side.
Groups and memberships Microsoft 365 and security groups via /groups; read and write name, owners, and add/remove members, with membership deltas surfaced by delta query. Single Sends One-off marketing campaigns whose stats are read back for reporting. Groups and memberships is specific to Microsoft Graph and Single Sends to SendGrid — each maps to any object or custom field on the other side.
Mail messages (Outlook) Messages via /users/{id}/messages; read and create drafts, update, and send with the sendMail action, so this surface is fully read-write. Unsubscribe Groups Synced with incremental and full sync per the Stacksync docs. Mail messages (Outlook) is specific to Microsoft Graph and Unsubscribe Groups to SendGrid — each maps to any object or custom field on the other side.

How changes propagate between Microsoft Graph and SendGrid

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Microsoft Graph SendGrid Sub-second propagation

DetectionMicrosoft Graph notifies Stacksync of record changes through webhook events. Delta query (change tracking) returns created, updated, and deleted items since the last deltaLink for users, groups, mail, events, contacts, and.

DeliveryEach detected change is written to SendGrid through its API, with automatic retries and rate-limit backoff.

SendGrid Microsoft Graph Sub-second propagation

DetectionSendGrid notifies Stacksync of record changes through webhook events. Event Webhook posts delivery and engagement events (processed, delivered, open, click, bounce, spam report) to an HTTP endpoint.

DeliveryEach detected change is written to Microsoft Graph through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Microsoft Graph: Throttled per app and per tenant, returning HTTP 429 with a Retry-After header; limits vary by service — the Outlook mail service allows about 10,000 requests per 10 minutes per app per mailbox with up to 4 concurrent requests, and delta and subscription tokens expire and must be renewed.
  • SendGrid: Subject to the platform's API rate limits; contact upserts are batched, asynchronous jobs rather than per-row writes.
What ships with Microsoft Graph ⇄ SendGrid

Connect Microsoft Graph and SendGrid for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Microsoft Graph–SendGrid connection.

Real-time

Two-way sync

Changes in Microsoft Graph or SendGrid instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Microsoft Graph or SendGrid data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Microsoft Graph or SendGrid record.

Observability

Monitoring

Track your Microsoft Graph ⇄ SendGrid sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Microsoft Graph and SendGrid.

How the Microsoft Graph and SendGrid connectors work

Microsoft Graph

Integration surface
Microsoft Graph unified REST API (v1.0 and beta) at graph.microsoft.com, spanning Microsoft 365 services — Entra ID, Outlook mail and calendar, OneDrive and SharePoint, Teams, and Planner; supports JSON $batch (up to 20 requests per call).
Authentication
OAuth 2.0 via the Microsoft identity platform (Microsoft Entra ID). An app registration holds delegated or application (app-only) scopes such as Mail.ReadWrite, Calendars.ReadWrite, Files.ReadWrite.All, User.ReadWrite.All, and Group.ReadWrite.All; application permissions require tenant admin consent.
Change detection
Delta query (change tracking) returns created, updated, and deleted items since the last deltaLink for users, groups, mail, events, contacts, and driveItems; change-notification subscriptions (webhooks) POST near-real-time notifications to a notification URL and must be renewed before they expire.
Capabilities
read · write · webhooks
Rate limits
Throttled per app and per tenant, returning HTTP 429 with a Retry-After header; limits vary by service — the Outlook mail service allows about 10,000 requests per 10 minutes per app per mailbox with up to 4 concurrent requests, and delta and subscription tokens expire and must be renewed.

SendGrid

Integration surface
REST API (v3)
Authentication
API key (create in SendGrid Settings > API Keys with Custom Access / Full Access for the objects to sync; key begins with "SG")
Change detection
Event Webhook posts delivery and engagement events (processed, delivered, open, click, bounce, spam report) to an HTTP endpoint; contact and list changes are detected by polling
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits; contact upserts are batched, asynchronous jobs rather than per-row writes
SendGrid setup guide
How it works

How to connect Microsoft Graph to SendGrid — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Microsoft Graph and SendGrid with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Microsoft Graph connected
    SendGrid connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Microsoft Graph and SendGrid objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Microsoft Graph ⇄ SendGrid
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Microsoft Graph SendGrid
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
FAQ

Microsoft Graph and SendGrid integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Related integrations

Every pair below is a real-time, two-way sync. Search all 267 integrations available for Microsoft Graph and SendGrid.

Popular · 6 of 267
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