Microsoft Dynamics NAV
Connection and object support require review
Record types to review with Stacksync
| Record types | Coverage and requirements |
|---|---|
| Confirm support for this record type and the direction you need. |
Plan how Microsoft Dynamics NAV and RollWorks should share data across your business. Work with Stacksync engineers on record mapping, system access, and the requirements for running the integration.
Proposed workflow
Planning example. Stacksync support for the required connection and record operations needs a technical review.
Starting eventA change involving Microsoft Dynamics NAV Customers or RollWorks Accounts (TAL Items) needs a defined result in the other system.
Start with Microsoft Dynamics NAV Customers and RollWorks Accounts (TAL Items). Use the record-matching and field-ownership rules from your mapping worksheet.
Resolve person or company type, legal entity, business role, and any billing account before transactions.
Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.
What to verifyTest an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.
Review records and field ownershipProposed record relationships
Use these examples to define record matching and field ownership for your technical review.
Download the mapping worksheetCSV · No email required
| Microsoft Dynamics NAV record | RollWorks record | Record matching | Field ownership |
|---|---|---|---|
| CustomersProposed record; confirm Stacksync object support.Customer identity assessment | Accounts (TAL Items)Proposed record; confirm Stacksync object support. | Determine whether each customer represents an individual, a company, or a business-unit relationship before matching it to a contact or organization. Retain the source customer ID and destination ID; names and email alone are insufficient. | Separate the customer relationship from contact details, billing authority, and consent. Choose an owner for each field after identifying whether the customer is a person or company. |
| CompaniesProposed record; confirm Stacksync object support.Record matching | Accounts (TAL Items)Proposed record; confirm Stacksync object support. | Retain the source company ID and the destination customer/company ID. Separate legal entities, subsidiaries, and business units; a shared name or web domain is insufficient. | Assign ownership separately for relationship details and finance-controlled billing details. |
These relationships do not establish connector availability. Review the required connection and record operations with Stacksync.
Use documented coverage where available. Catalog record types are starting points for review and do not confirm Stacksync support.
Connection and object support require review
Record types to review with Stacksync
| Record types | Coverage and requirements |
|---|---|
| Confirm support for this record type and the direction you need. |
Connection and object support require review
Record types to review with Stacksync
| Record types | Coverage and requirements |
|---|---|
| Confirm support for this record type and the direction you need. |
Confirm Stacksync support and account requirements for undocumented connections. Interface information alone does not establish connector availability.
View setup requirements and limits| Connection requirement | Microsoft Dynamics NAV | RollWorks |
|---|---|---|
| Integration interface | SOAP and OData web services published from NAV pages and codeunits; direct SQL Server access on-premises | REST APIs (Audience, Prospecting v2) plus a GraphQL Reporting API |
| Authentication | Confirm the credentials, API plan, and permissions required for Microsoft Dynamics NAV. | Confirm the credentials, API plan, and permissions required for RollWorks. |
| Change detection | Confirm how Stacksync detects changes for this connector and the objects you need. | Confirm how Stacksync detects changes for this connector and the objects you need. |
| Read access | Confirm with Stacksync | Confirm with Stacksync |
| Write access | Confirm with Stacksync | Confirm with Stacksync |
Enterprise controls
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Inspect sync errors and use retry and revert controls to resolve failed updates.
Read the recovery guideImplementation
Review setup, record relationships, testing, and recovery for your implementation.
Set up both accounts before testing the mapping. Use test records where available, and identify the account administrator who can approve access and help resolve setup errors.
Record the fields each system can update, the first-load cutoff, both record IDs, the expected update delay, and who handles errors. Complete the tests before production before expanding to more records.
Use the Microsoft Dynamics NAV and RollWorks planning worksheet to capture these decisions. Record the access owner in the worksheet and enter credentials only in the connection setup.
Use these data-model references to describe the records your connection needs. They are planning examples; connector availability and supported operations must be established before implementation.
Download the mapping worksheet · CSV, no email required
Customer identity
Before linking Microsoft Dynamics NAV Customers to RollWorks Accounts (TAL Items), check whether the customer is an individual or a company. Match the correct record type in each system.
Planning example. Stacksync support for the required connection and record operations needs a technical review.
Fields to include
Record matching
Compare whether Microsoft Dynamics NAV Companies and RollWorks Accounts (TAL Items) describe the same company in your business.
Planning example. Stacksync support for the required connection and record operations needs a technical review.
Fields to include
Choose a method around one example record and the update your business needs. Use Customers / Accounts (TAL Items) to review record matching and confirm Stacksync support for the required operations. Compare ongoing sync, a custom workflow, and a scheduled export against that requirement.
Planning example. Stacksync support for the required connection and record operations needs a technical review.
Starting event: A change to the selected Customers or Accounts (TAL Items) record needs a defined result in the other system.
Expected result: Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.
If it fails: Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.
Planning example. Stacksync support for the required connection and record operations needs a technical review.
Starting event: A change to the selected Companies or Accounts (TAL Items) record needs a defined result in the other system.
Expected result: Use two organizations with similar names and one with multiple business units. Verify that an update reaches the intended entity only.
If it fails: Repair the cross-system ID relationship before retrying dependent records; do not merge companies solely to remove a sync error.
This is an evaluation scenario; connector and operation support require confirmation.
Starting event: A finance-owned record in Microsoft Dynamics NAV needs operational visibility through Accounts (TAL Items) or Campaigns.
Expected result: Totals reconcile within the same entity/currency/window; a repeated handoff creates no duplicate financial transaction.
If it fails: Verify posting and settlement state before retrying. Use the approved adjustment path for already-posted transactions.
Keep both record IDs with the expected and actual result. Reconcile the same filters and time window in each system.
Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.
The expected customer relationship is preserved with no duplicate action or unintended write.
Use two organizations with similar names and one with multiple business units. Verify that an update reaches the intended entity only.
The expected company relationship is preserved with no duplicate action or unintended write.
Bring an example source record and the intended destination operation to the compatibility review. Confirm the supported route before granting write access.
Only an approved, supported direction and permitted fields are written.
Measure source and destination times for the selected records under normal load and a burst. Reconcile IDs and values using the same filters and cutoff.
The process meets its agreed freshness target and reconciliation has no unexplained differences.
Start with the failed record and the destination error, then inspect the source value, field requirements, and access.
Inspect Microsoft Dynamics NAV Customers and RollWorks Accounts (TAL Items), their IDs, and the destination error.
Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.
Inspect Microsoft Dynamics NAV Companies and RollWorks Accounts (TAL Items), their IDs, and the destination error.
Repair the cross-system ID relationship before retrying dependent records; do not merge companies solely to remove a sync error.
Check the Microsoft Dynamics NAV and RollWorks connector guides, account permissions, and any operations marked On Request.
Ask the integration team to confirm a supported way to handle that record. Verify whether it needs connector configuration or a separate workflow step.
Compare current source values, destination validation, identity mappings, and any side effects already completed.
Stacksync issue retry reads the current source state. Decide the intended state before retrying or reverting; reconcile downstream effects separately.
Read the Stacksync issues dashboard guide for retry and revert behavior.
See how each system detects changes and which updates the other system can receive. Each direction has its own permissions and record requirements.
Detect changesConfirm how Stacksync detects changes for this connector and the objects you need.
Apply updatesConfirm that Stacksync can create or update the records you need in RollWorks.
Detect changesConfirm how Stacksync detects changes for this connector and the objects you need.
Apply updatesConfirm that Stacksync can create or update the records you need in Microsoft Dynamics NAV.
Next step
Walk through your Microsoft Dynamics NAV and RollWorks records, field mappings, and requirements with an integration engineer.