Use these data-model references to describe the records your connection needs. They are planning examples; connector availability and supported operations must be established before implementation.
Record matching
Accounts / Account
Compare whether Microsoft Dynamics 365 Accounts and Vitally Account describe the same company in your business.
Planning example. Stacksync support for the required connection and record operations needs a technical review.
- Microsoft Dynamics 365
- Object support to establish
- Vitally
- Object support to establish
- Record identity
- Retain the source company ID and the destination customer/company ID. Separate legal entities, subsidiaries, and business units; a shared name or web domain is insufficient.
- Field ownership
- Assign ownership separately for relationship details and finance-controlled billing details.
Fields to include
- Source record ID
- Legal or display name
- Business-unit reference
- Lifecycle status
- Record dependencies
- Resolve parent organizations, business units, and currency references before dependent transactions.
- Validation
- Use two organizations with similar names and one with multiple business units. Verify that an update reaches the intended entity only.
- Recovery
- Repair the cross-system ID relationship before retrying dependent records; do not merge companies solely to remove a sync error.
References: Microsoft Dynamics 365: Accounts documentation