Real-time
Two-way sync
Changes in Microsoft Dynamics 365 or Microsoft Graph instantly reflect in both systems. No stale data, no manual imports.
Business productivity ⇄ Developer tools
Microsoft Dynamics 365 to Microsoft Graph integration — real-time, two-way sync
Keep Microsoft Dynamics 365 and Microsoft Graph in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Why teams connect Microsoft Dynamics 365 and Microsoft Graph
Connect the tickets, records, and events in Microsoft Dynamics 365 to the systems engineering runs in Microsoft Graph, kept current in real time and in both directions.
Microsoft Dynamics 365 is where customer-facing and operational work happens: the tickets, conversations, contacts, and records a team touches every day. Microsoft Graph is where engineering runs the systems behind that work — the issue trackers, message brokers, directories, and monitors that keep services moving. The same items, people, and events matter to both, and when the only link between them is a manual hand-off or an overnight export, each side acts on a stale copy of what the other already knows.
Stacksync syncs Leads, Opportunities, Cases (Incidents), Quotes, Orders & Invoices in Microsoft Dynamics 365 with Groups and memberships, Mail messages (Outlook), Calendar events, Contacts in Microsoft Graph field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync maps the overlap, resolves conflicts by rules you set, and keeps every copy current, with no middleware to build and no API limits to babysit.
Common use cases
- 01 Sync cases with external ticketing or product systems so support works one queue.
- 02 Replicate standard and custom Dataverse tables into a warehouse for reporting.
- 03 Sync Outlook Calendar events and Contacts two-way with a CRM so reps' meetings and the people they meet stay aligned across both systems.
- 04 Send Outlook mail through the sendMail action when a database or CRM record changes, then read replies back onto the same record.
Common sync patterns
Where Microsoft Graph is the directory or identity source: one set of users
People and accounts in Microsoft Dynamics 365 stay matched to the users in Microsoft Graph, so access, provisioning, and org changes propagate instead of being keyed in twice.
Where Microsoft Graph watches operations: live volumes for visibility
Open items, throughput, and error counts from Microsoft Dynamics 365 replicate into Microsoft Graph, so the operational view reflects what is actually happening in the business.
One shared record across both systems
Where both systems keep records for the same contacts, items, or users, a correction in either updates the other, ending dual maintenance and keeping IDs aligned for every other flow.
What you can sync between Microsoft Dynamics 365 and Microsoft Graph
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Microsoft Dynamics 365 objects | Microsoft Graph objects | How this pairing syncs | |
|---|---|---|---|
| Contacts Person records kept consistent with marketing, support, and data-warehouse copies. | Contacts Personal Outlook contacts via /users/{id}/contacts; full create, read, update, delete, synced two-way with CRM person records. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Accounts Company records synced bi-directionally with ERPs, databases, and billing systems. | Mail messages (Outlook) Messages via /users/{id}/messages; read and create drafts, update, and send with the sendMail action, so this surface is fully read-write. | Accounts is specific to Microsoft Dynamics 365 and Mail messages (Outlook) to Microsoft Graph — each maps to any object or custom field on the other side. | |
| Leads Inbound records enriched and routed from external sources into sales queues. | Calendar events Outlook events via /users/{id}/events; read and write meetings, attendees, and recurrence, and accept or decline invitations. | Leads is specific to Microsoft Dynamics 365 and Calendar events to Microsoft Graph — each maps to any object or custom field on the other side. | |
| Opportunities Pipeline records synced with forecasting, CPQ, and billing systems. | Drive items (OneDrive & SharePoint) Files and folders via /drives and /me/drive; read and write items, upload and download content, and read per-item metadata. | Opportunities is specific to Microsoft Dynamics 365 and Drive items (OneDrive & SharePoint) to Microsoft Graph — each maps to any object or custom field on the other side. | |
| Cases (Incidents) Support records shared with ticketing tools and product databases. | Teams messages and chats Channel messages and chats via /teams/{id}/channels and /chats; read message history and post new messages for alerts and archiving. | Cases (Incidents) is specific to Microsoft Dynamics 365 and Teams messages and chats to Microsoft Graph — each maps to any object or custom field on the other side. | |
| Quotes, Orders & Invoices Transaction documents reconciled with the ERP or billing source of truth. | Planner tasks Plans, buckets, and tasks via /planner; read and write task status, assignments, and due dates to keep project state in sync. | Quotes, Orders & Invoices is specific to Microsoft Dynamics 365 and Planner tasks to Microsoft Graph — each maps to any object or custom field on the other side. |
How changes propagate between Microsoft Dynamics 365 and Microsoft Graph
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Microsoft Dynamics 365 Microsoft Graph Sub-second propagation
DetectionMicrosoft Dynamics 365 pushes changes as they happen — webhook events backed by change data capture. Change data capture (CDC) via the Dynamics 365 Change Tracking feature.
DeliveryEach detected change is written to Microsoft Graph through its API, with automatic retries and rate-limit backoff.
Microsoft Graph Microsoft Dynamics 365 Sub-second propagation
DetectionMicrosoft Graph notifies Stacksync of record changes through webhook events. Delta query (change tracking) returns created, updated, and deleted items since the last deltaLink for users, groups, mail, events, contacts, and.
DeliveryEach detected change is written to Microsoft Dynamics 365 through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Microsoft Graph: Throttled per app and per tenant, returning HTTP 429 with a Retry-After header; limits vary by service — the Outlook mail service allows about 10,000 requests per 10 minutes per app per mailbox with up to 4 concurrent requests, and delta and subscription tokens expire and must be renewed.
What ships with Microsoft Dynamics 365 ⇄ Microsoft Graph
Connect Microsoft Dynamics 365 and Microsoft Graph for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Microsoft Dynamics 365–Microsoft Graph connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Microsoft Dynamics 365 or Microsoft Graph data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Microsoft Dynamics 365 or Microsoft Graph record.
Observability
Monitoring
Track your Microsoft Dynamics 365 ⇄ Microsoft Graph sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Microsoft Dynamics 365 and Microsoft Graph.
How the Microsoft Dynamics 365 and Microsoft Graph connectors work
Microsoft Dynamics 365
- Integration surface
- REST API (Dataverse Web API, OData v4); Finance & Operations apps expose a separate OData data-entity surface
- Authentication
- Microsoft OAuth sign-in: user provides the D365 environment URL, signs in with Microsoft credentials, and accepts the Stacksync app (permissions to read CRM data and interact with OData entities)
- Change detection
- Change data capture (CDC) via the Dynamics 365 Change Tracking feature; standard entities have change tracking enabled by default, custom entities require enabling "Track Changes" in Power Apps/Dataverse table properties
- Capabilities
- read · write · CDC · webhooks
Microsoft Graph
- Integration surface
- Microsoft Graph unified REST API (v1.0 and beta) at graph.microsoft.com, spanning Microsoft 365 services — Entra ID, Outlook mail and calendar, OneDrive and SharePoint, Teams, and Planner; supports JSON $batch (up to 20 requests per call).
- Authentication
- OAuth 2.0 via the Microsoft identity platform (Microsoft Entra ID). An app registration holds delegated or application (app-only) scopes such as Mail.ReadWrite, Calendars.ReadWrite, Files.ReadWrite.All, User.ReadWrite.All, and Group.ReadWrite.All; application permissions require tenant admin consent.
- Change detection
- Delta query (change tracking) returns created, updated, and deleted items since the last deltaLink for users, groups, mail, events, contacts, and driveItems; change-notification subscriptions (webhooks) POST near-real-time notifications to a notification URL and must be renewed before they expire.
- Capabilities
- read · write · webhooks
- Rate limits
- Throttled per app and per tenant, returning HTTP 429 with a Retry-After header; limits vary by service — the Outlook mail service allows about 10,000 requests per 10 minutes per app per mailbox with up to 4 concurrent requests, and delta and subscription tokens expire and must be renewed.
How it works
How to connect Microsoft Dynamics 365 to Microsoft Graph — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Microsoft Dynamics 365 and Microsoft Graph with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Microsoft Dynamics 365
connected
Microsoft Graph
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Microsoft Dynamics 365 and Microsoft Graph objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Microsoft Dynamics 365 ⇄ Microsoft GraphCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Microsoft Dynamics 365 Microsoft GraphCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Microsoft Dynamics 365 and Microsoft Graph integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Microsoft Dynamics 365 and Microsoft Graph: authenticate both systems, choose the objects to sync (such as Microsoft Dynamics 365's Contacts and Accounts), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Change detection on Microsoft Dynamics 365: Change data capture (CDC) via the Dynamics 365 Change Tracking feature; standard entities have change tracking enabled by default, custom entities require enabling "Track Changes" in Power Apps/Dataverse table properties. On Microsoft Graph: Delta query (change tracking) returns created, updated, and deleted items since the last deltaLink for users, groups, mail, events, contacts, and driveItems; change-notification subscriptions (webhooks) POST near-real-time notifications to a notification URL and must be renewed before they expire. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Microsoft Dynamics 365 side: Leads, Opportunities, Cases (Incidents), Quotes, Orders & Invoices, plus custom fields where Microsoft Dynamics 365 exposes them. On the Microsoft Graph side: Groups and memberships, Mail messages (Outlook), Calendar events, Contacts. Stacksync auto-detects both schemas and converts types between the two systems.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Microsoft Dynamics 365 and Microsoft Graph: Where Microsoft Graph is the directory or identity source: one set of users; Where Microsoft Graph watches operations: live volumes for visibility; One shared record across both systems. People and accounts in Microsoft Dynamics 365 stay matched to the users in Microsoft Graph, so access, provisioning, and org changes propagate instead of being keyed in twice.
-
Microsoft Dynamics 365: REST API (Dataverse Web API, OData v4); Finance & Operations apps expose a separate OData data-entity surface. Authentication: Microsoft OAuth sign-in: user provides the D365 environment URL, signs in with Microsoft credentials, and accepts the Stacksync app (permissions to read CRM data and interact with OData entities). Microsoft Graph: Microsoft Graph unified REST API (v1.0 and beta) at graph.microsoft.com, spanning Microsoft 365 services — Entra ID, Outlook mail and calendar, OneDrive and SharePoint, Teams, and Planner; supports JSON $batch (up to 20 requests per call). Authentication: OAuth 2.0 via the Microsoft identity platform (Microsoft Entra ID). An app registration holds delegated or application (app-only) scopes such as Mail.ReadWrite, Calendars.ReadWrite, Files.ReadWrite.All, User.ReadWrite.All, and Group.ReadWrite.All; application permissions require tenant admin consent. Stacksync manages authentication, retries, and rate limits on both sides.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 325 integrations available for Microsoft Dynamics 365 and Microsoft Graph.
Popular · 6 of 325
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Microsoft Dynamics 365 ⇄ Ldap -
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