Two-way sync
Changes in Microsoft 365 or SAP Sales Cloud instantly reflect in both systems. No stale data, no manual imports.
Keep Microsoft 365 and SAP Sales Cloud in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Microsoft 365 holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.
Stacksync connects Groups, Mail Messages, Calendar Events, Contacts in Microsoft 365 to Products, Service Tickets, Accounts, Contacts in SAP Sales Cloud with bi-directional, real-time sync. Activity and record changes in Microsoft 365 update the matching contact or account in SAP Sales Cloud, and CRM data flows the other way wherever Microsoft 365 can store and use it.
Charges, refunds, and subscription changes appear on the account in SAP Sales Cloud, so revenue context lives with the relationship.
Owner, lifecycle stage, or account details from SAP Sales Cloud sync into Microsoft 365, so people working there have the context without switching tools.
Enriched fields land directly on records in SAP Sales Cloud, and refreshes keep them from going stale.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Microsoft 365 objects | SAP Sales Cloud objects | How this pairing syncs | |
|---|---|---|---|
| Contacts Personal and org contacts kept consistent with CRM contact records. | Contacts Person records linked to accounts, synced with marketing automation and enrichment sources. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Users Entra ID user accounts synced with HR and identity systems. | Individual Customers B2C customer records used in consumer-facing sales processes. | Users is specific to Microsoft 365 and Individual Customers to SAP Sales Cloud — each maps to any object or custom field on the other side. | |
| Groups Microsoft 365 and security groups kept aligned with org structure and access rules. | Leads Inbound prospect records written from marketing systems and web forms. | Groups is specific to Microsoft 365 and Leads to SAP Sales Cloud — each maps to any object or custom field on the other side. | |
| Mail Messages Exchange Online messages read for logging, archiving, or activity capture. | Opportunities Pipeline records read for forecasting and warehouse reporting. | Mail Messages is specific to Microsoft 365 and Opportunities to SAP Sales Cloud — each maps to any object or custom field on the other side. | |
| Calendar Events Events synced with scheduling tools and CRMs for meeting visibility. | Sales Quotes Quote documents often priced against ERP data and synced for order conversion. | Calendar Events is specific to Microsoft 365 and Sales Quotes to SAP Sales Cloud — each maps to any object or custom field on the other side. | |
| OneDrive Files (driveItems) File and folder metadata synced for document workflows and audits. | Sales Orders Order records exchanged with S/4HANA or ECC in lead-to-cash flows. | OneDrive Files (driveItems) is specific to Microsoft 365 and Sales Orders to SAP Sales Cloud — each maps to any object or custom field on the other side. |
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DetectionMicrosoft 365 notifies Stacksync of record changes through webhook events. Graph change notifications (webhooks) plus delta queries for incremental sync.
DeliveryEach detected change is written to SAP Sales Cloud through its API, with automatic retries and rate-limit backoff.
DetectionSAP Sales Cloud notifies Stacksync of record changes through webhook events. Polling on last-changed timestamps.
DeliveryEach detected change is written to Microsoft 365 through its API, with automatic retries and rate-limit backoff.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Microsoft 365–SAP Sales Cloud connection.
Changes in Microsoft 365 or SAP Sales Cloud instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Microsoft 365 or SAP Sales Cloud data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Microsoft 365 or SAP Sales Cloud record.
Track your Microsoft 365 ⇄ SAP Sales Cloud sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Microsoft 365 and SAP Sales Cloud.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Microsoft 365 and SAP Sales Cloud with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Microsoft 365 and SAP Sales Cloud objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Microsoft 365 and SAP Sales Cloud: authenticate both systems, choose the objects to sync (such as Microsoft 365's Contacts and Users), map fields visually, and changes propagate both ways in milliseconds — no code required.
On the Microsoft 365 side: Groups, Mail Messages, Calendar Events, Contacts, plus custom fields where Microsoft 365 exposes them. On the SAP Sales Cloud side: Products, Service Tickets, Accounts, Contacts. Stacksync auto-detects both schemas and converts types between the two systems.
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
Common patterns for Microsoft 365 and SAP Sales Cloud: Where Microsoft 365 processes payments; Where Microsoft 365 can store CRM context: fields kept current; Where Microsoft 365 supplies contact or company data. Charges, refunds, and subscription changes appear on the account in SAP Sales Cloud, so revenue context lives with the relationship.
Microsoft 365: REST API (Microsoft Graph). Authentication: OAuth 2.0 via Microsoft Entra ID, with delegated or application permissions. SAP Sales Cloud: OData API (v2) plus SOAP web services. Authentication: Basic auth or OAuth 2.0 (SAML bearer assertion). Stacksync manages authentication, retries, and rate limits on both sides.
Microsoft 365: Change notifications can push events for resources such as messages, events, and driveItems, with subscriptions that must be periodically renewed. SAP Sales Cloud: SAP ships prepackaged integration content mapping CRM accounts and sales documents to S/4HANA and ECC business partners and orders, which sets the canonical field mappings most syncs follow. Stacksync's field mapping accounts for these differences between Microsoft 365 and SAP Sales Cloud without custom code.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 468 integrations available for Microsoft 365 and SAP Sales Cloud.