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ERP ⇄ CRM

Körber WMS to Kustomer integration — real-time, two-way sync

Keep Körber WMS and Kustomer in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Körber WMS and Kustomer

Close the gap between front office and back office: Kustomer and Körber WMS share customers and status in real time, in both directions.

Kustomer holds the customer relationship; Körber WMS runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.

Stacksync syncs Tags, Notes, Customers, Conversations in Kustomer with Tasks, Returns, Items, Inventory in Körber WMS field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • Push order and shipment records from commerce systems into Kustomer custom objects so agents answer order-status questions without switching tools
  • Mirror conversations and satisfaction data into a warehouse for support analytics and agent performance reporting
  • Push orders from the ERP into the WMS for fulfillment and return shipment confirmations automatically
  • Mirror receiving and ASN data into procurement systems for inbound visibility

Where Körber WMS manages people and org data: keep Kustomer aligned

Owners, territories, and org structure informed by Körber WMS stay current in Kustomer.

Where Körber WMS handles order-to-cash: closed-won flows through

A deal won in Kustomer creates or updates the customer in Körber WMS with clean data, so fulfillment and invoicing start without re-entry.

Where Körber WMS is the finance system of record: money status on the account

Invoice and payment state from Körber WMS shows on the account in Kustomer, so reps see balances before promising the next order.

What you can sync between Körber WMS and Kustomer

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Körber WMS objects Kustomer objects
Locations Bin and zone definitions scope inventory data during mapping. Notes Internal annotations carry context alongside synced conversations.
Tasks Warehouse task data supports labor and throughput reporting. Customers The central record whose timeline aggregates every interaction; external attributes sync onto it.
Returns Return receipts flow back to commerce and ERP systems for refunds and restocking. Conversations Support threads across channels sync outward for analytics and CRM context.
Items Item definitions keep the WMS aligned with the ERP item master. Messages Individual messages within conversations support full-thread replication.
Inventory On-hand quantities by location feed availability in order-taking systems. Companies Organization records group customers and map to CRM accounts.
Receipts / ASNs Inbound notices and receipt confirmations sync with procurement systems. Custom Objects (Klasses) Structured external records such as orders and subscriptions synced in to appear on the customer timeline.
What ships with Körber WMS ⇄ Kustomer

Connect Körber WMS and Kustomer for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Körber WMS–Kustomer connection.

Real-time

Two-way sync

Changes in Körber WMS or Kustomer instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Körber WMS or Kustomer data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Körber WMS or Kustomer record.

Observability

Monitoring

Track your Körber WMS ⇄ Kustomer sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Körber WMS and Kustomer.

How the Körber WMS and Kustomer connectors work

Körber WMS

Integration surface
Varies by deployment; typically host-interface messages, file exchange, or vendor APIs via middleware
Authentication
Credentials issued per deployment
Change detection
Polling or message/file-based export from the WMS host interface
Capabilities
read · write
Rate limits
Constrained by deployment architecture rather than published API rate limits

Kustomer

Integration surface
REST API
Authentication
API key used as a bearer token, scoped by role
Change detection
Outbound webhooks on record events, plus polling for backfill
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits
How it works

How to connect Körber WMS to Kustomer — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Körber WMS and Kustomer with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Körber WMS connected
    Kustomer connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Körber WMS and Kustomer objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Körber WMS ⇄ Kustomer
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Körber WMS Kustomer
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Körber WMS and Kustomer integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Körber WMS and Kustomer.

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