Real-time
Two-way sync
Changes in Cin7 or Kustomer instantly reflect in both systems. No stale data, no manual imports.
ERP ⇄ CRM
Cin7 to Kustomer integration — real-time, two-way sync
Keep Cin7 and Kustomer in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from Mulesoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Cin7 and Kustomer
Close the gap between front office and back office: Kustomer and Cin7 share customers and status in real time, in both directions.
Kustomer holds the customer relationship; Cin7 runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.
Stacksync syncs Notes, Customers, Conversations, Messages in Kustomer with Credit notes / returns, Products, Inventory levels, Sales orders in Cin7 field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.
Common use cases
- Push order and shipment records from commerce systems into Kustomer custom objects so agents answer order-status questions without switching tools
- Mirror conversations and satisfaction data into a warehouse for support analytics and agent performance reporting
- Write purchase orders created in a planning tool back into Cin7 for receiving.
- Consolidate stock movements from multiple branches into one reporting database.
Where Cin7 manages people and org data: keep Kustomer aligned
Owners, territories, and org structure informed by Cin7 stay current in Kustomer.
Where Cin7 handles order-to-cash: closed-won flows through
A deal won in Kustomer creates or updates the customer in Cin7 with clean data, so fulfillment and invoicing start without re-entry.
Where Cin7 is the finance system of record: money status on the account
Invoice and payment state from Cin7 shows on the account in Kustomer, so reps see balances before promising the next order.
What you can sync between Cin7 and Kustomer
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Cin7 objects | Kustomer objects | |
|---|---|---|
| Purchase orders Supplier orders synced with procurement and accounting workflows. | Conversations Support threads across channels sync outward for analytics and CRM context. | |
| Contacts Customers and suppliers, matched to CRM records to keep account data consistent. | Messages Individual messages within conversations support full-thread replication. | |
| Branches / locations Warehouse entities that scope every stock movement and order allocation. | Companies Organization records group customers and map to CRM accounts. | |
| Stock adjustments and transfers Inventory movements read for audit and reconciliation reporting. | Custom Objects (Klasses) Structured external records such as orders and subscriptions synced in to appear on the customer timeline. | |
| Credit notes / returns Return documents synced so finance and support see the same refund state. | Users Agent records map conversation ownership to people in other systems. | |
| Products SKU records with options and pricing, synced with storefront and marketplace catalogs. | Teams Team assignments support routing parity and reporting. |
What ships with Cin7 ⇄ Kustomer
Connect Cin7 and Kustomer for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Cin7–Kustomer connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Cin7 or Kustomer data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Cin7 or Kustomer record.
Observability
Monitoring
Track your Cin7 ⇄ Kustomer sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Cin7 and Kustomer.
How the Cin7 and Kustomer connectors work
Cin7
- Integration surface
- REST API; note that Cin7 Omni and Cin7 Core (formerly DEAR Systems) are separate products with separate APIs
- Authentication
- API key credentials (paired with a username or account ID, depending on the product)
- Change detection
- Polling on modified-date filters; webhook support exists on some editions for order and stock events
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to per-account API rate limits that differ between Cin7 Omni and Cin7 Core
Kustomer
- Integration surface
- REST API
- Authentication
- API key used as a bearer token, scoped by role
- Change detection
- Outbound webhooks on record events, plus polling for backfill
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits
How it works
How to connect Cin7 to Kustomer — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Cin7 and Kustomer with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Cin7
connected
Kustomer
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Cin7 and Kustomer objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Cin7 ⇄ KustomerCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Cin7 KustomerCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Cin7 and Kustomer integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Cin7 and Kustomer: authenticate both systems, choose the objects to sync (such as Cin7's Purchase orders and Contacts), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
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Common patterns for Cin7 and Kustomer: Where Cin7 manages people and org data: keep Kustomer aligned; Where Cin7 handles order-to-cash: closed-won flows through; Where Cin7 is the finance system of record: money status on the account. Owners, territories, and org structure informed by Cin7 stay current in Kustomer.
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Cin7: REST API; note that Cin7 Omni and Cin7 Core (formerly DEAR Systems) are separate products with separate APIs. Authentication: API key credentials (paired with a username or account ID, depending on the product). Kustomer: REST API. Authentication: API key used as a bearer token, scoped by role. Stacksync manages authentication, retries, and rate limits on both sides.
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Kustomer: Kustomer's data model centers on a customer timeline: conversations, messages, and custom object records all appear chronologically against one customer record rather than as separate tickets. Cin7: Cin7 is two distinct products under one brand: Cin7 Omni and Cin7 Core (the former DEAR Systems), each with its own API, credentials, and object shapes, so a connector must target the right one. Stacksync's field mapping accounts for these differences between Cin7 and Kustomer without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Cin7 and Kustomer records are not retained after a sync operation.
SECURITY
Security teams love Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 386 integrations available for Cin7 and Kustomer.
Popular · 8 of 386
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Cin7 ⇄ Creatio CRM -
Cin7 ⇄ Drift -
Cin7 ⇄ Folk CRM -
Cin7 ⇄ Freshsales -
Kustomer ⇄ E2 Shop System -
Kustomer ⇄ Epicor ERP -
Kustomer ⇄ Extensiv (3PL Central) -
Kustomer ⇄ Fishbowl Manufacturing
No integrations match .
