Two-way sync
Changes in Kommo or SendGrid instantly reflect in both systems. No stale data, no manual imports.
Keep Kommo and SendGrid in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever SendGrid holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.
Stacksync connects Senders, Single Sends, Unsubscribe Groups, Email Activity in SendGrid to Tasks, Notes, Custom Fields, Users in Kommo with bi-directional, real-time sync. Activity and record changes in SendGrid update the matching contact or account in Kommo, and CRM data flows the other way wherever SendGrid can store and use it.
Prospects, sends, and replies sync into Kommo, keeping lead status current without manual imports.
Enriched fields land directly on records in Kommo, and refreshes keep them from going stale.
Charges, refunds, and subscription changes appear on the account in Kommo, so revenue context lives with the relationship.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Kommo objects | SendGrid objects | How this pairing syncs | |
|---|---|---|---|
| Contacts Person records sync with other CRMs and databases for a shared contact file. | Contacts Marketing recipients upserted from CRM or database records, including custom field values. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. Custom fields on either side are included in the mapping. | |
| Tasks Follow-up records keep rep activity consistent across systems. | Single Sends One-off marketing campaigns whose stats are read back for reporting. | Tasks is specific to Kommo and Single Sends to SendGrid — each maps to any object or custom field on the other side. | |
| Notes Free-text and system notes attach context to synced leads and contacts. | Unsubscribe Groups Synced with incremental and full sync per the Stacksync docs. | Notes is specific to Kommo and Unsubscribe Groups to SendGrid — each maps to any object or custom field on the other side. | |
| Custom Fields Per-entity custom fields hold data written from external databases and enrichment. | Email Activity Synced with incremental and full sync per the Stacksync docs. | Custom Fields is specific to Kommo and Email Activity to SendGrid — each maps to any object or custom field on the other side. | |
| Users Account users map lead ownership to people in other systems. | List Synced with incremental and full sync per the Stacksync docs. | Users is specific to Kommo and List to SendGrid — each maps to any object or custom field on the other side. | |
| Chats Messenger conversations from WhatsApp, Instagram, and other channels attach to leads and contacts. | Segments Query-based contact groups whose membership SendGrid computes from contact fields. | Chats is specific to Kommo and Segments to SendGrid — each maps to any object or custom field on the other side. |
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DetectionKommo notifies Stacksync of record changes through webhook events. Webhooks on record add and update events, plus polling for backfill.
DeliveryEach detected change is written to SendGrid through its API, with automatic retries and rate-limit backoff.
DetectionSendGrid notifies Stacksync of record changes through webhook events. Event Webhook posts delivery and engagement events (processed, delivered, open, click, bounce, spam report) to an HTTP endpoint.
DeliveryEach detected change is written to Kommo through its API, with automatic retries and rate-limit backoff.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Kommo–SendGrid connection.
Changes in Kommo or SendGrid instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Kommo or SendGrid data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Kommo or SendGrid record.
Track your Kommo ⇄ SendGrid sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Kommo and SendGrid.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Kommo and SendGrid with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Kommo and SendGrid objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Kommo and SendGrid: authenticate both systems, choose the objects to sync (such as Kommo's Contacts and Tasks), map fields visually, and changes propagate both ways in milliseconds — no code required.
Common patterns for Kommo and SendGrid: Where SendGrid runs outreach; Where SendGrid supplies contact or company data; Where SendGrid processes payments. Prospects, sends, and replies sync into Kommo, keeping lead status current without manual imports.
Kommo: REST API. Authentication: OAuth 2.0 with refresh tokens. SendGrid: REST API (v3). Authentication: API key (create in SendGrid Settings > API Keys with Custom Access / Full Access for the objects to sync; key begins with "SG"). Stacksync manages authentication, retries, and rate limits on both sides.
SendGrid: Contact upserts through the v3 Marketing Campaigns API are asynchronous jobs: the API returns a job ID and processes the batch in the background. Kommo: As a messenger-first CRM, chat threads from channels like WhatsApp and Instagram attach directly to leads, which is context most other CRMs lack when records are synced across. Stacksync's field mapping accounts for these differences between Kommo and SendGrid without custom code.
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Kommo and SendGrid records are not retained after a sync operation.
Stacksync pricing is usage-based and starts at $1,000/month, including the managed Kommo and SendGrid connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Kommo–SendGrid integration in-house.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 467 integrations available for Kommo and SendGrid.