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Iterable and Oracle DB integration

Plan how Iterable and Oracle DB should share data across your business. Work with Stacksync engineers on record mapping, system access, and the requirements for running the integration.

  • Scope your workflow with an integration engineer
  • Review the systems, records, and updates you need

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Proposed workflow

Campaign or audience reporting workflow

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting eventA change involving Iterable Campaigns or the proposed campaign or audience table in Oracle DB needs a defined result in the other system.

  1. Start with Iterable Campaigns and the proposed campaign or audience table in Oracle DB. Use the record-matching and field-ownership rules from your mapping worksheet.

  2. Resolve contact/audience identities and channel-account references.

  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

What to verifyTest a removed audience member, a paused campaign, and one campaign reported across multiple channels.

Review records and field ownership

Proposed record relationships

Records to connect

Use these examples to define record matching and field ownership for your technical review.

Download the mapping worksheet

CSV · No email required

Example record relationships between Iterable and Oracle DB
Iterable recordOracle DB recordRecord matchingField ownership
CampaignsProposed record; confirm Stacksync object support.Reporting datasetProposed campaign or audience tableProposed table; choose its name and schema.Keep campaign ID, channel/account context, and separate audience membership IDs.Marketing owns campaign activation and audience eligibility; analytical metrics do not imply permission to launch a campaign.
UsersProposed record; confirm Stacksync object support.Reporting datasetProposed application user or identity tableProposed table; choose its name and schema.Use the immutable user ID within the tenant or directory. Do not equate an application user with a CRM customer contact.Identity and application owners approve account lifecycle and access changes; synchronize only approved attributes.
EventsProposed record; confirm Stacksync object support.Reporting datasetProposed event or activity tableProposed table; choose its name and schema.Keep the source event ID, source system, occurrence time, and ingestion time. Use an explicit duplicate-detection key.Decide whether the destination stores an immutable history or only a current-state summary.

These relationships do not establish connector availability. Review the required connection and record operations with Stacksync.

Record coverage to review

Use documented coverage where available. Catalog record types are starting points for review and do not confirm Stacksync support.

Iterable

Connection and object support require review

Record types to review with Stacksync

Record typesCoverage and requirements
  • Users
  • Events
  • Campaigns
  • Templates
  • Lists
  • Catalogs
Confirm support for this record type and the direction you need.

Discuss Iterable requirements

Oracle DB

Connection and object support require review

Record types to review with Stacksync

Record typesCoverage and requirements
  • Tables
  • Views
  • Materialized views
  • Schemas
  • Sequences
  • PL/SQL procedures and packages
Confirm support for this record type and the direction you need.

Discuss Oracle DB requirements

Connection essentials

Confirm Stacksync support and account requirements for undocumented connections. Interface information alone does not establish connector availability.

View setup requirements and limits
Connection requirementIterableOracle DB
Integration interfaceIterable REST API (JSON over HTTPS): Users, Events, Campaigns, Templates, Lists, Catalogs, and Commerce endpoints, plus a bulk Export API for historical dataSQL wire protocol (Oracle Net) via JDBC, ODBC, and native OCI drivers
AuthenticationConfirm the credentials, API plan, and permissions required for Iterable.Confirm the credentials, API plan, and permissions required for Oracle DB.
Change detectionConfirm how Stacksync detects changes for this connector and the objects you need.Confirm how Stacksync detects changes for this connector and the objects you need.
Read accessConfirm with StacksyncConfirm with Stacksync
Write accessConfirm with StacksyncConfirm with Stacksync

Enterprise controls

Security and control for your integrations

Explore security controls

Compliance and data transfers

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

  • SOC 2 Type II
  • ISO 27001
  • HIPAA BAA
  • GDPR
  • CCPA
  • DPF US-EU-UK-CH

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Record-level recovery

Inspect sync errors and use retry and revert controls to resolve failed updates.

Read the recovery guide

Implementation

Technical reference

Review setup, record relationships, testing, and recovery for your implementation.

Authentication, permissions and API limits

Connection requirements and limits

Iterable
Integration interface
Iterable REST API (JSON over HTTPS): Users, Events, Campaigns, Templates, Lists, Catalogs, and Commerce endpoints, plus a bulk Export API for historical data
Authentication
Confirm the credentials, API plan, and permissions required for Iterable.
Change detection
Confirm how Stacksync detects changes for this connector and the objects you need.
Read access
Confirm with Stacksync
Write access
Confirm with Stacksync
Setup requirements
  • Identify the Iterable account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for Iterable, including read/write support, authentication, and initial-load limits.
Limitations to check
  • Confirm Stacksync support for Iterable and the record types your workflow needs.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.
Oracle DB
Integration interface
SQL wire protocol (Oracle Net) via JDBC, ODBC, and native OCI drivers
Authentication
Confirm the credentials, API plan, and permissions required for Oracle DB.
Change detection
Confirm how Stacksync detects changes for this connector and the objects you need.
Read access
Confirm with Stacksync
Write access
Confirm with Stacksync
Setup requirements
  • Identify the Oracle DB account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for Oracle DB, including read/write support, authentication, and initial-load limits.
Limitations to check
  • Confirm Stacksync support for Oracle DB and the record types your workflow needs.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.

Prepare Iterable and Oracle DB access

Set up both accounts before testing the mapping. Use test records where available, and identify the account administrator who can approve access and help resolve setup errors.

Iterable setup checklist
  • Identify the Iterable account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for Iterable, including read/write support, authentication, and initial-load limits.
Oracle DB setup checklist
  • Identify the Oracle DB account, edition, environment, and business objects the integration must access.
  • Confirm a Stacksync connector or implementation path for Oracle DB, including read/write support, authentication, and initial-load limits.
Prepare to go live

Record the fields each system can update, the first-load cutoff, both record IDs, the expected update delay, and who handles errors. Complete the tests before production before expanding to more records.

Use the Iterable and Oracle DB planning worksheet to capture these decisions. Record the access owner in the worksheet and enter credentials only in the connection setup.

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Record identity and field ownership

Use these data-model references to describe the records your connection needs. They are planning examples; connector availability and supported operations must be established before implementation.

Download the mapping worksheet · CSV, no email required

Reporting dataset

Campaigns / Proposed campaign or audience table in Oracle DB (choose its name)

Plan a campaign or audience dataset while preserving its source meaning.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Iterable
Object support to establish
Oracle DB
Your database schema
Record identity
Keep campaign ID, channel/account context, and separate audience membership IDs.
Field ownership
Marketing owns campaign activation and audience eligibility; analytical metrics do not imply permission to launch a campaign.

Fields to include

  • Source campaign ID
  • Channel reference
  • Status
  • Audience references
  • Measurement window
Record dependencies
Resolve contact/audience identities and channel-account references.
Validation
Test a removed audience member, a paused campaign, and one campaign reported across multiple channels.
Recovery
Rebuild the current eligible audience before retrying activation or membership updates.

Reporting dataset

Users / Proposed application user or identity table in Oracle DB (choose its name)

Plan a application user or identity dataset while preserving its source meaning.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Iterable
Object support to establish
Oracle DB
Your database schema
Record identity
Use the immutable user ID within the tenant or directory. Do not equate an application user with a CRM customer contact.
Field ownership
Identity and application owners approve account lifecycle and access changes; synchronize only approved attributes.

Fields to include

  • Source user ID
  • Tenant reference
  • Account status
  • Group references
Record dependencies
Resolve tenant and group references and establish a protected administrative-account policy.
Validation
Test a renamed login, disabled account, missing group, and a user existing in two tenants.
Recovery
Review access impact before retrying a lifecycle change; reconcile current identity state and retain an approval trail.

Reporting dataset

Events / Proposed event or activity table in Oracle DB (choose its name)

Plan a event or activity dataset while preserving its source meaning.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Iterable
Object support to establish
Oracle DB
Your database schema
Record identity
Keep the source event ID, source system, occurrence time, and ingestion time. Use an explicit duplicate-detection key.
Field ownership
Decide whether the destination stores an immutable history or only a current-state summary.

Fields to include

  • Source event ID
  • Event type
  • Occurred-at time
  • Related record ID
  • Payload version
Record dependencies
Resolve the related customer, user, or transaction identity without assuming the event ID is the entity ID.
Validation
Deliver the same event twice, then an older event after a newer one; verify duplicate and ordering behavior.
Recovery
Identify side effects already completed before replaying an event; use the agreed deduplication key.

Compare integration approaches

Choose a method around one example record and the update your business needs. Use Campaigns / Proposed campaign or audience table in Oracle DB (choose its name) to review record matching and confirm Stacksync support for the required operations. Compare ongoing sync, a custom workflow, and a scheduled export against that requirement.

Stacksync managed sync

Best fit
Review compatibility with a Stacksync engineer using an example of the records and updates you need.
Operating responsibility
Fits ongoing record synchronization when the required operations are supported. Add workflow steps for approvals or business actions that go beyond copying fields.
Before you choose
Check record matching: Keep campaign ID, channel/account context, and separate audience membership IDs. Verify field coverage, deletion handling, and how changes are detected.

Native vendor integration

Best fit
A vendor-built integration may fit if it supports your Iterable and Oracle DB record types.
Operating responsibility
Can reduce setup for a supported workflow. You may need another method for records or business steps it does not cover.
Before you choose
First check whether either vendor offers this integration. If available, verify Campaigns / Proposed campaign or audience table in Oracle DB (choose its name), update direction, account tier, and related-record handling.

Custom API or workflow

Best fit
Consider when Iterable and Oracle DB need a transformation, approval, or action outside a direct record sync.
Operating responsibility
Provides control over business steps; the team owns credentials, version changes, error queues, and reconciliation.
Before you choose
Verify endpoint permissions, pagination, quotas, duplicate detection, and failure recovery.

File or scheduled snapshot

Best fit
Consider for a one-time Iterable / Oracle DB migration or a reporting need with an explicit freshness window.
Operating responsibility
Can simplify a bounded transfer; later changes and deletion history require another extraction or a separately designed incremental process.
Before you choose
Record the extraction cutoff, source IDs, encoding, date/number formats, and reconciliation totals.

Workflow scenarios and expected results

Campaign or audience reporting workflow

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Campaigns or Proposed campaign or audience table in Oracle DB (choose its name) record needs a defined result in the other system.

  1. Start with Iterable Campaigns and Oracle DB Proposed campaign or audience table in Oracle DB (choose its name). Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Resolve contact/audience identities and channel-account references.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test a removed audience member, a paused campaign, and one campaign reported across multiple channels.

If it fails: Rebuild the current eligible audience before retrying activation or membership updates.

Application user or identity reporting workflow

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Users or Proposed application user or identity table in Oracle DB (choose its name) record needs a defined result in the other system.

  1. Start with Iterable Users and Oracle DB Proposed application user or identity table in Oracle DB (choose its name). Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Resolve tenant and group references and establish a protected administrative-account policy.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test a renamed login, disabled account, missing group, and a user existing in two tenants.

If it fails: Review access impact before retrying a lifecycle change; reconcile current identity state and retain an approval trail.

Event or activity reporting workflow

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Events or Proposed event or activity table in Oracle DB (choose its name) record needs a defined result in the other system.

  1. Start with Iterable Events and Oracle DB Proposed event or activity table in Oracle DB (choose its name). Use the record-matching and field-ownership rules from your mapping worksheet.
  2. Resolve the related customer, user, or transaction identity without assuming the event ID is the entity ID.
  3. Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Deliver the same event twice, then an older event after a newer one; verify duplicate and ordering behavior.

If it fails: Identify side effects already completed before replaying an event; use the agreed deduplication key.

Link audience context between Iterable and Oracle DB

This is an evaluation scenario; connector and operation support require confirmation.

Starting event: An approved customer or campaign change affects eligibility or reporting in Iterable.

  1. Identify the relevant Users or Events and the corresponding identity in a selected destination dataset.
  2. Choose the authority for consent, audience membership, and campaign activation. Reporting a customer attribute does not authorize outreach.
  3. Define how unsubscribes, deleted identities, and late activity change the current audience.

Expected result: A removed or ineligible person stays excluded after a repeated update; audience membership refers to the correct identity.

If it fails: Recompute current eligibility before retrying membership or activation; do not replay an obsolete permission to contact someone.

Initial load and acceptance testing

Keep both record IDs with the expected and actual result. Reconcile the same filters and time window in each system.

Campaigns / Proposed campaign or audience table in Oracle DB (choose its name)

Test case

Test a removed audience member, a paused campaign, and one campaign reported across multiple channels.

Expected result

The expected campaign or audience relationship is preserved with no duplicate action or unintended write.

Users / Proposed application user or identity table in Oracle DB (choose its name)

Test case

Test a renamed login, disabled account, missing group, and a user existing in two tenants.

Expected result

The expected application user or identity relationship is preserved with no duplicate action or unintended write.

Events / Proposed event or activity table in Oracle DB (choose its name)

Test case

Deliver the same event twice, then an older event after a newer one; verify duplicate and ordering behavior.

Expected result

The expected event or activity relationship is preserved with no duplicate action or unintended write.

Direction and permissions

Test case

Bring an example source record and the intended destination operation to the compatibility review. Confirm the supported route before granting write access.

Expected result

Only an approved, supported direction and permitted fields are written.

Freshness and reconciliation

Test case

Measure source and destination times for the selected records under normal load and a burst. Reconcile IDs and values using the same filters and cutoff.

Expected result

The process meets its agreed freshness target and reconciliation has no unexplained differences.

Failed updates, retries and recovery

Start with the failed record and the destination error, then inspect the source value, field requirements, and access.

Rejected or repeated campaign or audience change

Investigate

Inspect Iterable Campaigns and Oracle DB Proposed campaign or audience table in Oracle DB (choose its name), their IDs, and the destination error.

Next action

Rebuild the current eligible audience before retrying activation or membership updates.

Rejected or repeated application user or identity change

Investigate

Inspect Iterable Users and Oracle DB Proposed application user or identity table in Oracle DB (choose its name), their IDs, and the destination error.

Next action

Review access impact before retrying a lifecycle change; reconcile current identity state and retain an approval trail.

Rejected or repeated event or activity change

Investigate

Inspect Iterable Events and Oracle DB Proposed event or activity table in Oracle DB (choose its name), their IDs, and the destination error.

Next action

Identify side effects already completed before replaying an event; use the agreed deduplication key.

A record type or update is unavailable

Investigate

Check the Iterable and Oracle DB connector guides, account permissions, and any operations marked On Request.

Next action

Ask the integration team to confirm a supported way to handle that record. Verify whether it needs connector configuration or a separate workflow step.

Source and destination disagree after a retry

Investigate

Compare current source values, destination validation, identity mappings, and any side effects already completed.

Next action

Stacksync issue retry reads the current source state. Decide the intended state before retrying or reverting; reconcile downstream effects separately.

Read the Stacksync issues dashboard guide for retry and revert behavior.

Change detection and update delivery

How updates move between Iterable and Oracle DB

See how each system detects changes and which updates the other system can receive. Each direction has its own permissions and record requirements.

Iterable Oracle DB Direction requires confirmation

Detect changesConfirm how Stacksync detects changes for this connector and the objects you need.

Apply updatesConfirm that Stacksync can create or update the records you need in Oracle DB.

Oracle DB Iterable Direction requires confirmation

Detect changesConfirm how Stacksync detects changes for this connector and the objects you need.

Apply updatesConfirm that Stacksync can create or update the records you need in Iterable.

Update timing and record limits
  • Measure initial-load and ongoing-change latency separately. Source detection, selected objects, account limits, and destination validation determine the observed delay.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.
  • Review write-back, deletion handling, update timing, and account limits with the integration team.
FAQ

Iterable and Oracle DB integration FAQ

Next step

Plan your integration with an engineer

Walk through your Iterable and Oracle DB records, field mappings, and requirements with an integration engineer.