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Business productivity ⇄ ERP

Ironclad to TikTok Shop integration — real-time, two-way sync

Keep Ironclad and TikTok Shop in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Why teams connect Ironclad and TikTok Shop

Bridge the tools people work in and the system the business runs on: real-time, two-way sync between Ironclad and TikTok Shop.

The ERP holds the records the business is run on, and it is rarely where day-to-day work happens. Ironclad is closer to the work, and the two often need the same facts about the same people, organizations, and transactions. Bridging them by hand, or by nightly file transfer, leaves each side out of date for hours at a time.

Stacksync syncs Webhooks, Workflow Approvals, Signature Packets, Workflow Documents in Ironclad with Returns and refunds, Promotions, Shops, Products in TikTok Shop bi-directionally and in real time, with field-level mapping and rules for which system wins on conflict. Changes made where the work happens reach the system of record within seconds, and the reverse.

Common use cases

  • 01 Pull executed contract PDFs from Records attachments into a document store or archive as each workflow completes.
  • 02 Two-way sync Ironclad Records with a warehouse or ERP so executed-contract value, counterparty, renewal dates, and status stay current without manual re-keying.
  • 03 Sync product catalogs and pricing from a PIM or ERP into shop listings
  • 04 Write tracking numbers and fulfillment status back to TikTok Shop when orders ship

Common sync patterns

Master data corrections travel

A customer, supplier, or contact detail corrected in either system updates the other, ending duplicate maintenance.

Where Ironclad faces customers and TikTok Shop carries account records

Order, invoice, or account status from TikTok Shop appears alongside the customer in Ironclad, so front-line teams answer from live data.

Where Ironclad collects payments: transactions post through

Payment events sync into TikTok Shop as they occur, keeping the enterprise records current without manual entry.

What you can sync between Ironclad and TikTok Shop

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Ironclad objects TikTok Shop objects How this pairing syncs
Obligations Post-signature commitments, milestones, and renewal dates tied to contracts; synced two-way to drive renewal, compliance, and finance reporting in downstream systems. Inventory Stock quantities per SKU, updated from the warehouse or ERP to prevent oversells. Obligations is specific to Ironclad and Inventory to TikTok Shop — each maps to any object or custom field on the other side.
Webhooks Event subscriptions that push workflow, approval, signature, document, and comment changes to Stacksync in near real time; created, listed, and deleted through the API across 40+ event types. Returns and refunds After-sale records reconciled into finance and support systems. Webhooks is specific to Ironclad and Returns and refunds to TikTok Shop — each maps to any object or custom field on the other side.
Workflow Approvals Per-workflow approval requests and their state; read to report approval status and cycle time, and status changes arrive live through the workflow_approval_status_changed event. Promotions Discount campaigns that affect order pricing and settlement reconciliation. Workflow Approvals is specific to Ironclad and Promotions to TikTok Shop — each maps to any object or custom field on the other side.
Signature Packets The e-signature packets on a workflow (sent, signatures collected, fully signed); read to track signing progress, with packet events delivered by webhook for real-time status. Shops The seller storefront; API access is authorized and scoped per shop. Signature Packets is specific to Ironclad and Shops to TikTok Shop — each maps to any object or custom field on the other side.
Workflow Documents Draft and executed documents attached to a workflow; retrieved to pull generated or signed files out into a document store or archive. Products Listings synced from a PIM or ERP catalog, subject to platform review. Workflow Documents is specific to Ironclad and Products to TikTok Shop — each maps to any object or custom field on the other side.
Workflows The core unit of Ironclad: a live contract process (NDA, MSA, order form) moving through creation, review, approval, and signature. Launched via POST, updated via PATCH, and read for status, so contract processes move two-way between Ironclad and a database, CRM, or ERP. SKUs The purchasable variants under a product; inventory and price live at this level. Workflows is specific to Ironclad and SKUs to TikTok Shop — each maps to any object or custom field on the other side.

How changes propagate between Ironclad and TikTok Shop

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Ironclad TikTok Shop Sub-second propagation

DetectionIronclad notifies Stacksync of record changes through webhook events. Native webhook subscriptions (POST /webhooks) fire on 40+ workflow, approval, signature, document, and comment events, and Ironclad retries a failing.

DeliveryEach detected change is written to TikTok Shop through its API, with automatic retries and rate-limit backoff.

TikTok Shop Ironclad Sub-second propagation

DetectionTikTok Shop notifies Stacksync of record changes through webhook events. Webhook push notifications for order and product status changes, with polling for reconciliation.

DeliveryEach detected change is written to Ironclad through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Ironclad: Limits are enforced per account per minute by endpoint: GET Workflows 400 and POST/PATCH Workflows 40; GET Records 600 and POST/PATCH Records 200; GET Entities 600 and POST/PATCH Entities 200; Webhooks 600; all other endpoints 800. Exceeding a limit returns HTTP 429, and Ironclad recommends exponential backoff with jitter.
  • TikTok Shop: Subject to the platform's per-app API rate limits.
What ships with Ironclad ⇄ TikTok Shop

Connect Ironclad and TikTok Shop for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Ironclad–TikTok Shop connection.

Real-time

Two-way sync

Changes in Ironclad or TikTok Shop instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Ironclad or TikTok Shop data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Ironclad or TikTok Shop record.

Observability

Monitoring

Track your Ironclad ⇄ TikTok Shop sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Ironclad and TikTok Shop.

How the Ironclad and TikTok Shop connectors work

Ironclad

Integration surface
REST/JSON Public API (CLM API) at https://na1.ironcladapp.com/public/api/v1 (NA1 and EU1 regions plus a demo/sandbox), with a native Webhooks subscription API; described by an OpenAPI 3.1 spec.
Authentication
OAuth 2.0 - Authorization Code grant (PKCE for public clients) and Client Credentials grant for server-to-server; access tokens are Bearer, expire after 6 hours, and every endpoint is gated by a resource scope. The legacy static API bearer token was deprecated on 2024-11-22.
Change detection
Native webhook subscriptions (POST /webhooks) fire on 40+ workflow, approval, signature, document, and comment events, and Ironclad retries a failing endpoint up to 10 times over about 13.6 hours with exponential backoff. Otherwise poll the list endpoints by last-updated. There is no database change-data-capture log.
Capabilities
read · write · webhooks
Rate limits
Limits are enforced per account per minute by endpoint: GET Workflows 400 and POST/PATCH Workflows 40; GET Records 600 and POST/PATCH Records 200; GET Entities 600 and POST/PATCH Entities 200; Webhooks 600; all other endpoints 800. Exceeding a limit returns HTTP 429, and Ironclad recommends exponential backoff with jitter.

TikTok Shop

Integration surface
REST API (TikTok Shop Open Platform)
Authentication
App key and secret with shop-scoped access tokens; requests carry a signature
Change detection
Webhook push notifications for order and product status changes, with polling for reconciliation
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's per-app API rate limits
How it works

How to connect Ironclad to TikTok Shop — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Ironclad and TikTok Shop with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Ironclad connected
    TikTok Shop connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Ironclad and TikTok Shop objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Ironclad ⇄ TikTok Shop
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Ironclad TikTok Shop
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Ironclad and TikTok Shop integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 508 integrations available for Ironclad and TikTok Shop.

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