Real-time
Two-way sync
Changes in Jira or Microsoft 365 instantly reflect in both systems. No stale data, no manual imports.
Developer tools ⇄ Business productivity
Jira to Microsoft 365 integration — real-time, two-way sync
Keep Jira and Microsoft 365 in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Jira and Microsoft 365
Connect the tickets, records, and events in Microsoft 365 to the systems engineering runs in Jira, kept current in real time and in both directions.
Microsoft 365 is where customer-facing and operational work happens: the tickets, conversations, contacts, and records a team touches every day. Jira is where engineering runs the systems behind that work — the issue trackers, message brokers, directories, and monitors that keep services moving. The same items, people, and events matter to both, and when the only link between them is a manual hand-off or an overnight export, each side acts on a stale copy of what the other already knows.
Stacksync syncs Mail Messages, Calendar Events, Contacts, OneDrive Files (driveItems) in Microsoft 365 with Users, Issues, Projects, Comments in Jira field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync maps the overlap, resolves conflicts by rules you set, and keeps every copy current, with no middleware to build and no API limits to babysit.
Common use cases
- 01 Mirror calendar events into scheduling or CRM tools so meetings appear on customer timelines.
- 02 Sync SharePoint lists with operational databases so business users edit in SharePoint while systems read SQL.
- 03 Sync Sprints and Boards with a capacity-planning tool so estimates and iteration scope stay aligned.
- 04 Consolidate multiple Jira Projects or sites into one database, mapping Projects, Components, and Versions for cross-team reporting.
Common sync patterns
One shared record across both systems
Where both systems keep records for the same contacts, items, or users, a correction in either updates the other, ending dual maintenance and keeping IDs aligned for every other flow.
Where Jira tracks engineering work: requests become issues
A ticket or request raised in Microsoft 365 opens or updates a matching issue in Jira, and status, comments, and resolution flow back, so support and engineering work the same item instead of retyping it.
Where Jira moves messages between services: activity lands on the stream
Records created or changed in Microsoft 365 publish to the queue or topic in Jira as they happen, so downstream services react to real events rather than polling for them.
What you can sync between Jira and Microsoft 365
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Jira objects | Microsoft 365 objects | How this pairing syncs | |
|---|---|---|---|
| Users Account records referenced as reporters, assignees, and watchers; read to resolve accountId to a person when mapping Issue ownership. | Users Entra ID user accounts synced with HR and identity systems. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Components Sub-project categories used to route and group Issues; synced so ownership and triage stay consistent across tools. | OneDrive Files (driveItems) File and folder metadata synced for document workflows and audits. | Components is specific to Jira and OneDrive Files (driveItems) to Microsoft 365 — each maps to any object or custom field on the other side. | |
| Issues Core work items (stories, bugs, tasks, epics, sub-tasks); synced two-way with databases and other trackers, keyed by issue key with an updated field for incrementals. | SharePoint Sites & Lists List items read and written like lightweight database tables. | Issues is specific to Jira and SharePoint Sites & Lists to Microsoft 365 — each maps to any object or custom field on the other side. | |
| Projects Containers that group Issues, workflows, and permissions; usually read to segment syncs by team, or written when standing up a new project. | Teams Team and membership data provisioned from upstream systems. | Projects is specific to Jira and Teams to Microsoft 365 — each maps to any object or custom field on the other side. | |
| Comments Discussion threads on Issues; in v3 the body is Atlassian Document Format JSON, so rich text is preserved when syncing to and from other systems. | Planner & To Do Tasks Task items synced with project and work-management tools. | Comments is specific to Jira and Planner & To Do Tasks to Microsoft 365 — each maps to any object or custom field on the other side. | |
| Worklogs Time-tracking entries against Issues; read into warehouses for effort and capacity reporting, or written back from timesheet tools. | Groups Microsoft 365 and security groups kept aligned with org structure and access rules. | Worklogs is specific to Jira and Groups to Microsoft 365 — each maps to any object or custom field on the other side. |
How changes propagate between Jira and Microsoft 365
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Jira Microsoft 365 Sub-second propagation
DetectionJira notifies Stacksync of record changes through webhook events. Jira webhooks (jira:issue_created / _updated / _deleted plus comment and worklog events) for near-real-time.
DeliveryEach detected change is written to Microsoft 365 through its API, with automatic retries and rate-limit backoff.
Microsoft 365 Jira Sub-second propagation
DetectionMicrosoft 365 notifies Stacksync of record changes through webhook events. Graph change notifications (webhooks) plus delta queries for incremental sync.
DeliveryEach detected change is written to Jira through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Jira: Cost-based (points) model; 429 responses return Retry-After and X-RateLimit-* headers. JQL search costs far more than single-issue reads.
What ships with Jira ⇄ Microsoft 365
Connect Jira and Microsoft 365 for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Jira–Microsoft 365 connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Jira or Microsoft 365 data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Jira or Microsoft 365 record.
Observability
Monitoring
Track your Jira ⇄ Microsoft 365 sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Jira and Microsoft 365.
How the Jira and Microsoft 365 connectors work
Jira
- Integration surface
- REST API v2 and v3 plus the Jira Software (Agile) REST API
- Authentication
- OAuth 2.0 (3LO) for apps, or Basic auth with an Atlassian account email plus API token
- Change detection
- Jira webhooks (jira:issue_created / _updated / _deleted plus comment and worklog events) for near-real-time; incremental JQL polling on the issue updated timestamp as a best-effort reconciliation fallback.
- Capabilities
- read · write · webhooks
- Rate limits
- Cost-based (points) model; 429 responses return Retry-After and X-RateLimit-* headers. JQL search costs far more than single-issue reads.
Microsoft 365
- Integration surface
- REST API (Microsoft Graph)
- Authentication
- OAuth 2.0 via Microsoft Entra ID, with delegated or application permissions
- Change detection
- Graph change notifications (webhooks) plus delta queries for incremental sync
- Capabilities
- read · write · webhooks
How it works
How to connect Jira to Microsoft 365 — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Jira and Microsoft 365 with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Jira
connected
Microsoft 365
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Jira and Microsoft 365 objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Jira ⇄ Microsoft 365Customers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Jira Microsoft 365Company company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Jira and Microsoft 365 integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Jira and Microsoft 365: authenticate both systems, choose the objects to sync (such as Jira's Users and Components), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Common patterns for Jira and Microsoft 365: One shared record across both systems; Where Jira tracks engineering work: requests become issues; Where Jira moves messages between services: activity lands on the stream. Where both systems keep records for the same contacts, items, or users, a correction in either updates the other, ending dual maintenance and keeping IDs aligned for every other flow.
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Jira: REST API v2 and v3 plus the Jira Software (Agile) REST API. Authentication: OAuth 2.0 (3LO) for apps, or Basic auth with an Atlassian account email plus API token. Microsoft 365: REST API (Microsoft Graph). Authentication: OAuth 2.0 via Microsoft Entra ID, with delegated or application permissions. Stacksync manages authentication, retries, and rate limits on both sides.
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Microsoft 365: Change notifications can push events for resources such as messages, events, and driveItems, with subscriptions that must be periodically renewed. Jira: Dynamic webhooks created via REST expire after 30 days and must be refreshed, and OAuth 2.0 apps are capped at 5 webhooks per user per tenant. Stacksync's field mapping accounts for these differences between Jira and Microsoft 365 without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Jira and Microsoft 365 records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Jira and Microsoft 365 connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Jira–Microsoft 365 integration in-house.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 334 integrations available for Jira and Microsoft 365.
Popular · 8 of 334
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Jira ⇄ Gatekeeper -
Jira ⇄ Monday -
Jira ⇄ Notion -
Jira ⇄ Quip -
Microsoft 365 ⇄ Opsgenie -
Microsoft 365 ⇄ PagerDuty -
Microsoft 365 ⇄ Rabbitmq -
Microsoft 365 ⇄ Azure Service Bus
No integrations match .
