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ERP ⇄ CRM

Infor WMS to SugarCRM integration — real-time, two-way sync

Keep Infor WMS and SugarCRM in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Infor WMS and SugarCRM

Close the gap between front office and back office: SugarCRM and Infor WMS share customers and status in real time, in both directions.

SugarCRM holds the customer relationship; Infor WMS runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.

Stacksync syncs Campaigns, Custom modules, Accounts, Contacts in SugarCRM with Receipts / ASNs, Shipment Orders, Waves, Tasks in Infor WMS field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • 01 Two-way sync between SugarCRM and an ERP so account, quote, and order data match in both systems
  • 02 Replicate Sugar modules into Postgres so RevOps can query CRM data with SQL and drive internal tools
  • 03 Send shipment confirmations and tracking numbers back to the order system when the WMS ships
  • 04 Mirror ASN and receipt data into procurement so buyers see received quantities without logging into the WMS

Common sync patterns

Where Infor WMS is the finance system of record: money status on the account

Invoice and payment state from Infor WMS shows on the account in SugarCRM, so reps see balances before promising the next order.

One customer master

Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.

Where Infor WMS manages people and org data: keep SugarCRM aligned

Owners, territories, and org structure informed by Infor WMS stay current in SugarCRM.

What you can sync between Infor WMS and SugarCRM

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Infor WMS objects SugarCRM objects How this pairing syncs
Tasks Warehouse task data supports labor and productivity reporting in BI tools. Tasks Follow-ups attached to records across modules. Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions.
Shipments Ship confirmations and tracking references flow back to the order source system. Custom modules Modules built with Module Builder get the same REST endpoints as stock ones. Shipments is specific to Infor WMS and Custom modules to SugarCRM — each maps to any object or custom field on the other side.
Appointments Dock appointment data coordinates carriers and yard operations with external schedules. Accounts Company records, the usual join key against ERP customer masters. Appointments is specific to Infor WMS and Accounts to SugarCRM — each maps to any object or custom field on the other side.
Items Item definitions keep the WMS aligned with the ERP or OMS item master. Contacts People linked to accounts, synced with marketing and support systems. Items is specific to Infor WMS and Contacts to SugarCRM — each maps to any object or custom field on the other side.
Inventory On-hand quantities by location feed available-to-promise in order-taking systems. Leads Unqualified prospects that convert into contacts and opportunities. Inventory is specific to Infor WMS and Leads to SugarCRM — each maps to any object or custom field on the other side.
Receipts / ASNs Advance shipment notices and receipt confirmations sync with procurement systems. Opportunities Deals with revenue line items, synced to forecasting and billing. Receipts / ASNs is specific to Infor WMS and Opportunities to SugarCRM — each maps to any object or custom field on the other side.

How changes propagate between Infor WMS and SugarCRM

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Infor WMS SugarCRM Sub-second propagation

DetectionInfor WMS notifies Stacksync of record changes through webhook events. ION event publishing or scheduled polling of API endpoints.

DeliveryEach detected change is written to SugarCRM through its API, with automatic retries and rate-limit backoff.

SugarCRM Infor WMS Sub-second propagation

DetectionSugarCRM notifies Stacksync of record changes through webhook events. Polling on date_modified.

DeliveryEach detected change is written to Infor WMS through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Infor WMS: Subject to Infor ION API gateway throttling policies.
  • SugarCRM: Limits depend on the hosting model; on-premise instances are constrained by server capacity rather than fixed quotas.
What ships with Infor WMS ⇄ SugarCRM

Connect Infor WMS and SugarCRM for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Infor WMS–SugarCRM connection.

Real-time

Two-way sync

Changes in Infor WMS or SugarCRM instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Infor WMS or SugarCRM data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Infor WMS or SugarCRM record.

Observability

Monitoring

Track your Infor WMS ⇄ SugarCRM sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Infor WMS and SugarCRM.

How the Infor WMS and SugarCRM connectors work

Infor WMS

Integration surface
REST API via the Infor OS / ION API gateway (cloud deployments run inside Infor CloudSuite)
Authentication
OAuth 2.0 via Infor OS
Change detection
ION event publishing or scheduled polling of API endpoints
Capabilities
read · write · webhooks
Rate limits
Subject to Infor ION API gateway throttling policies

SugarCRM

Integration surface
REST API with module-based endpoints
Authentication
OAuth 2.0 access and refresh tokens issued by the Sugar instance
Change detection
Polling on date_modified; server-side web logic hooks can push record events to external URLs
Capabilities
read · write · webhooks
Rate limits
Limits depend on the hosting model; on-premise instances are constrained by server capacity rather than fixed quotas
How it works

How to connect Infor WMS to SugarCRM — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Infor WMS and SugarCRM with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Infor WMS connected
    SugarCRM connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Infor WMS and SugarCRM objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Infor WMS ⇄ SugarCRM
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Infor WMS SugarCRM
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Infor WMS and SugarCRM integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 408 integrations available for Infor WMS and SugarCRM.

Popular · 5 of 408
All Infor WMS integrations All SugarCRM integrations Browse all integrations
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