Real-time
Two-way sync
Changes in Infor CRM or Zoom instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ Communications
Infor CRM to Zoom integration — real-time, two-way sync
Keep Infor CRM and Zoom in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from MuleSoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect Infor CRM and Zoom
Keep Infor CRM and Zoom working from the same contacts, and log every call, message, and meeting back on the record, in real time and in both directions.
Infor CRM holds the people the business talks to: the contacts, their phone numbers and email addresses, and which rep owns the relationship. Zoom is where the talking happens, whether that is calls, texts, email, or meetings. The two depend on the same people, and when the contact list in one drifts from the other, outreach goes to stale numbers and the record of what was said never makes it back to the account.
Stacksync syncs Tickets, Activities, Campaigns, Custom entities in Infor CRM with Meetings, Webinars, Registrants, Cloud Recordings in Zoom field by field, in real time, and in both directions. Current contact details flow out to Zoom so it can reach the right person, and the calls, messages, and meetings Zoom produces flow back onto the matching record in Infor CRM. You decide which system owns which fields, and conflicts resolve by rules you set.
Common use cases
- 01 Sync opportunities and activities into a warehouse for pipeline and engagement reporting.
- 02 Feed marketing platform leads into Infor CRM and return status updates for campaign attribution.
- 03 Write Meetings and webinar Registrants from a CRM or event platform into Zoom, then read Participant Reports back onto the lead or contact record.
- 04 Land Cloud Recording metadata and past-meeting Participant Reports into a warehouse for compliance archival and usage analytics.
Common sync patterns
Where Zoom reaches out: contacts kept current
Names, phone numbers, email addresses, and the owning rep from Infor CRM stay current in Zoom, so every call, text, or email goes to the right person at the right address.
Calls, messages, and meetings on the record
Activity handled in Zoom appears on the matching contact and account in Infor CRM, so the next person sees the full history without leaving the CRM.
Where Zoom sends at scale: delivery and reply status back on the contact
Sends, bounces, opens, and replies from Zoom update fields on the contact in Infor CRM, so lead status reflects what actually reached the person.
What you can sync between Infor CRM and Zoom
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Infor CRM objects | Zoom objects | How this pairing syncs | |
|---|---|---|---|
| Tickets Service records synced with helpdesk and field service systems. | Zoom Phone Call Logs Call detail records and recordings from Zoom Phone (requires the Phone license); read into a database to log calls against customers. | Tickets is specific to Infor CRM and Zoom Phone Call Logs to Zoom — each maps to any object or custom field on the other side. | |
| Activities Calls, meetings, and tasks synced for engagement reporting. | Team Chat Channels and Messages Chat channels, membership, and messages; listed and sent two-way to align collaboration spaces with team data. | Activities is specific to Infor CRM and Team Chat Channels and Messages to Zoom — each maps to any object or custom field on the other side. | |
| Campaigns Marketing containers linked to leads and opportunities. | Users Account members with license type, role, and status; created, updated, and deactivated two-way to sync with HRIS or identity systems. | Campaigns is specific to Infor CRM and Users to Zoom — each maps to any object or custom field on the other side. | |
| Custom entities Deployment-specific objects added through the customizable entity model. | Groups User groups that carry policy and settings; membership synced from department or team data in an operational database. | Custom entities is specific to Infor CRM and Groups to Zoom — each maps to any object or custom field on the other side. | |
| Accounts Company records matched against ERP customer masters in syncs. | Meetings Scheduled and instant meetings with join URLs and settings; created and updated from a CRM or calendar, read back for reporting. | Accounts is specific to Infor CRM and Meetings to Zoom — each maps to any object or custom field on the other side. | |
| Contacts Person records synced with marketing and support tools. | Webinars Webinar events (requires the Webinar license); created and managed via API, with panelists and settings written from event tools. | Contacts is specific to Infor CRM and Webinars to Zoom — each maps to any object or custom field on the other side. |
How changes propagate between Infor CRM and Zoom
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Infor CRM Zoom Interval-based propagation
DetectionStacksync polls Infor CRM for changes on an incremental schedule, reading only records changed since the previous pass. Polling on modified timestamps.
DeliveryEach detected change is written to Zoom through its API, with automatic retries and rate-limit backoff.
Zoom Infor CRM Sub-second propagation
DetectionZoom notifies Stacksync of record changes through webhook events. Webhooks via Event Subscriptions (meeting.started/ended, participant joined/left, user.created/updated, recording.completed, and more) for real-time.
DeliveryEach detected change is written to Infor CRM through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Infor CRM: Subject to the deployment's configured API limits, which differ between on-premises and cloud installs.
- Zoom: APIs are grouped into Light, Medium, Heavy, and Resource-intensive categories with per-second and daily quotas that scale by plan (e.g. Business+ Heavy APIs allow 40/second within a 60,000/day combined cap); exceeding a limit returns HTTP 429.
What ships with Infor CRM ⇄ Zoom
Connect Infor CRM and Zoom for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Infor CRM–Zoom connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Infor CRM or Zoom data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Infor CRM or Zoom record.
Observability
Monitoring
Track your Infor CRM ⇄ Zoom sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Infor CRM and Zoom.
How the Infor CRM and Zoom connectors work
Infor CRM
- Integration surface
- REST-style SData API over the CRM entity model
- Authentication
- User credentials; Infor OS-managed authentication in cloud deployments
- Change detection
- Polling on modified timestamps; no log-based CDC on the API surface
- Capabilities
- read · write
- Rate limits
- Subject to the deployment's configured API limits, which differ between on-premises and cloud installs.
Zoom
- Integration surface
- REST API (v2) with webhook Event Subscriptions
- Authentication
- OAuth 2.0 — user-authorized OAuth or Server-to-Server OAuth using account credentials; access tokens are valid for one hour and requests use granular per-resource scopes (e.g. meeting:read, user:write)
- Change detection
- Webhooks via Event Subscriptions (meeting.started/ended, participant joined/left, user.created/updated, recording.completed, and more) for real-time events, with polling on list endpoints using date-range filters for backfill and objects without an event
- Capabilities
- read · write · webhooks
- Rate limits
- APIs are grouped into Light, Medium, Heavy, and Resource-intensive categories with per-second and daily quotas that scale by plan (e.g. Business+ Heavy APIs allow 40/second within a 60,000/day combined cap); exceeding a limit returns HTTP 429.
How it works
How to connect Infor CRM to Zoom — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Infor CRM and Zoom with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Infor CRM
connected
Zoom
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Infor CRM and Zoom objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Infor CRM ⇄ ZoomCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Infor CRM ZoomCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Infor CRM and Zoom integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Infor CRM and Zoom: authenticate both systems, choose the objects to sync (such as Infor CRM's Tickets and Activities), map fields visually, and changes propagate both ways in milliseconds — no code required.
-
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
-
Common patterns for Infor CRM and Zoom: Where Zoom reaches out: contacts kept current; Calls, messages, and meetings on the record; Where Zoom sends at scale: delivery and reply status back on the contact. Names, phone numbers, email addresses, and the owning rep from Infor CRM stay current in Zoom, so every call, text, or email goes to the right person at the right address.
-
Infor CRM: REST-style SData API over the CRM entity model. Authentication: User credentials; Infor OS-managed authentication in cloud deployments. Zoom: REST API (v2) with webhook Event Subscriptions. Authentication: OAuth 2.0 — user-authorized OAuth or Server-to-Server OAuth using account credentials; access tokens are valid for one hour and requests use granular per-resource scopes (e.g. meeting:read, user:write). Stacksync manages authentication, retries, and rate limits on both sides.
-
Infor CRM: Its main differentiator is proximity to Infor's ERP ecosystem, so account and order context from the ERP is a common sync payload. Zoom: Rate limits are account-wide and shared across every app on the account, and Heavy plus Resource-intensive endpoints share a combined daily cap. Stacksync's field mapping accounts for these differences between Infor CRM and Zoom without custom code.
-
Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Infor CRM and Zoom records are not retained after a sync operation.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 426 integrations available for Infor CRM and Zoom.
Popular · 7 of 426
-
Infor CRM ⇄ Gmail -
Infor CRM ⇄ Amazon SES -
Infor CRM ⇄ Infobip -
Infor CRM ⇄ Aircall -
Zoom ⇄ Shopify -
Zoom ⇄ Affinity -
Zoom ⇄ Apollo.io
No integrations match .
