Skip to content
Database ⇄ Business productivity

IBM Db2 to Sysaid integration — real-time, two-way sync

Keep IBM Db2 and Sysaid in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

Case study
Migrated from MuleSoft
Case study
Migrated from Celigo
Migrated from Heroku Connect
Migrated from Matillion
Case study
Migrated from Fivetran
Case study
Migrated from Celigo
Why teams connect IBM Db2 and Sysaid

Mirror Sysaid's data into IBM Db2 so your own code can read and write it like any other table, with changes flowing both ways in seconds.

Engineers integrate with tools like Sysaid through APIs, which means auth, pagination, rate limits, webhooks, and retry logic, all maintained forever and all different for every tool. Meanwhile the data would be trivial to use if it simply lived in IBM Db2.

Stacksync mirrors Custom Fields, Incidents, Service Requests, Problems from Sysaid into Tablespaces, Databases, Schemas, Tables in IBM Db2 and keeps both sides in sync in real time. Your services query the database directly, and inserts or updates your code makes flow back into Sysaid, so the tool and the database never disagree.

Common use cases

  • 01 Stream Service Records into a warehouse for SLA, backlog, and MTTR reporting without manual CSV exports.
  • 02 Two-way sync Incidents and Service Requests with a Postgres database so on-call and internal apps read and update tickets in SQL while agents keep working in SysAid.
  • 03 Replicate Db2 tables into a cloud warehouse continuously instead of nightly batch extracts.
  • 04 Keep reference and master data aligned between Db2 and newer cloud databases during modernization projects.

Common sync patterns

One integration pattern for the whole stack

Every synced tool looks the same from the database, so each new integration is configuration, not a new codebase.

Read Sysaid with a query

Records from Sysaid are ordinary rows in IBM Db2; join them, index them, and use them in application logic without touching the vendor API.

Automate Sysaid from your codebase

Write to the synced tables in IBM Db2 and Stacksync propagates the change into Sysaid, replacing custom integration code.

What you can sync between IBM Db2 and Sysaid

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

IBM Db2 objects Sysaid objects How this pairing syncs
Stored Procedures Existing business logic sometimes invoked as part of write paths. Problems Root-cause records that group related incidents; read and written to keep problem management aligned with an external ITSM or reporting store. Stored Procedures is specific to IBM Db2 and Problems to Sysaid — each maps to any object or custom field on the other side.
Sequences ID generation relevant when external systems insert rows. Changes Change records (type=change) with approval and scheduling fields; synced two-way to drive CAB review and deployment workflows. Sequences is specific to IBM Db2 and Changes to Sysaid — each maps to any object or custom field on the other side.
Tablespaces Physical storage layout that operators consider when adding synced tables. Users End users and admins on the /users endpoint; synced with an HRIS or identity source to keep requester and agent records current. Tablespaces is specific to IBM Db2 and Users to Sysaid — each maps to any object or custom field on the other side.
Databases The connection target; each database holds the schemas a sync addresses. Assets Hardware and software inventory; read out to a warehouse or written from a discovery or CMDB source of truth. Databases is specific to IBM Db2 and Assets to Sysaid — each maps to any object or custom field on the other side.
Schemas Namespaces separating synced data from application and system objects. Configuration Items (CIs) CMDB entries and their relationships; synced with an external CMDB or asset database for one inventory view. Schemas is specific to IBM Db2 and Configuration Items (CIs) to Sysaid — each maps to any object or custom field on the other side.
Tables Primary read/write target for syncing rows with SaaS systems or other databases. Companies Customer and department organizations that scope tickets and users; mapped to Accounts in a CRM or org tables in a database. Tables is specific to IBM Db2 and Companies to Sysaid — each maps to any object or custom field on the other side.

How changes propagate between IBM Db2 and Sysaid

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

IBM Db2 Sysaid Sub-second propagation

DetectionChanges in IBM Db2 are captured at the source via change data capture — no polling loop against its API. Log-based CDC through IBM's replication tooling where licensed.

DeliveryEach detected change is written to Sysaid through its API, with automatic retries and rate-limit backoff.

Sysaid IBM Db2 Sub-second propagation

DetectionSysaid notifies Stacksync of record changes through webhook events. Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature.

DeliveryEach detected change is applied to IBM Db2 as a row-level write, with types converted between the two schemas.

Rate-limit considerations

  • IBM Db2: No API rate limits; throughput is bounded by instance resources and workload management settings.
  • Sysaid: Requests are throttled per the X-RateLimit-Limit / -Remaining / -Reset headers; list calls are paginated with a limit parameter and each org is capped at 100 application keys.
What ships with IBM Db2 ⇄ Sysaid

Connect IBM Db2 and Sysaid for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every IBM Db2–Sysaid connection.

Real-time

Two-way sync

Changes in IBM Db2 or Sysaid instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever IBM Db2 or Sysaid data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single IBM Db2 or Sysaid record.

Observability

Monitoring

Track your IBM Db2 ⇄ Sysaid sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between IBM Db2 and Sysaid.

How the IBM Db2 and Sysaid connectors work

IBM Db2

Integration surface
SQL via JDBC/ODBC/CLI drivers; optional REST endpoints in some editions
Authentication
Database credentials, typically backed by OS or LDAP authentication
Change detection
Log-based CDC through IBM's replication tooling where licensed; otherwise polling on timestamp or audit columns
Capabilities
read · write · CDC
Rate limits
No API rate limits; throughput is bounded by instance resources and workload management settings

Sysaid

Integration surface
REST API (JSON)
Authentication
Client-credentials app keys: an application key (clientId/clientSecret) is created via /v1/application-keys, then exchanged at /v1/access-tokens for a bearer token (default 24h, up to 30 days); an x-sysaid-accountid header scopes the account. Legacy V0 uses session-cookie login.
Change detection
Webhooks (beta) push sr.created and sr.updated events with changed-field diffs and an X-Sysaid-Signature; otherwise poll the /sr endpoint filtering on update_time.gte.
Capabilities
read · write · webhooks
Rate limits
Requests are throttled per the X-RateLimit-Limit / -Remaining / -Reset headers; list calls are paginated with a limit parameter and each org is capped at 100 application keys.
How it works

How to connect IBM Db2 to Sysaid — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate IBM Db2 and Sysaid with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    IBM Db2 connected
    Sysaid connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the IBM Db2 and Sysaid objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · IBM Db2 ⇄ Sysaid
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    IBM Db2 Sysaid
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
Try interactive demo
FAQ

IBM Db2 and Sysaid integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 457 integrations available for IBM Db2 and Sysaid.

Popular · 8 of 457
All IBM Db2 integrations All Sysaid integrations Browse all integrations
Coworkers laughing in front of a laptop in a casual office setting

Your last integration took months.
Your next one takes a prompt.

Book a demo Tour the platform on your own