Keep each record tied to its source ID. Use the references below to choose field owners and preserve relationships between records.
Record matching
Contact / Contacts
Compare whether HubSpot Contact and SendGrid Contacts describe the same contact in your business.
Object-specific availability and field permissions determine this mapping. Use the restrictions shown for each record type.
- HubSpot
- Documented record · ✅ Supported
- SendGrid
- Documented record · Read: ✅ Supported. Write: Not available (read-only connector).
- Record identity
- Use a stable person/contact ID and an explicit cross-system lookup. Email can change and can be shared, so treat it as a matching clue rather than a universal key.
- Field ownership
- Keep consent and communication preferences under an agreed authority; a general contact update must not silently resubscribe someone.
Fields to include
- Source person ID
- Display name
- Email address
- Organization reference
- Consent state
- Record dependencies
- Resolve the organization relationship and any owner or consent references required by the destination.
- Validation
- Test an email change, two records sharing an email, and a person associated with multiple organizations.
- Recovery
- Hold ambiguous matches for review and reconcile the person ID before retrying; preserve the consent decision already recorded by its owner.
References: HubSpot: Contact documentationSendGrid: Contacts documentation