Can you integrate HubSpot with Microsoft Dynamics NAV?

Explore a HubSpot and Microsoft Dynamics NAV integration with a Stacksync engineer. Stacksync support for Microsoft Dynamics NAV is not established by the connector documentation reviewed for this page. Start with one record and the update your business needs to identify an implementation path.

Can HubSpot and Microsoft Dynamics NAV sync in both directions?

Confirm two-way support with Stacksync for the records and fields you need in both systems. Access to a vendor API does not confirm that its Stacksync connector supports write-back.

What should be ready before the HubSpot and Microsoft Dynamics NAV initial load?

Prepare both accounts, the selected object schemas, stable source and destination IDs, and the expected outcome. Have a HubSpot Super Admin authorize Stacksync through the account connection flow. Identify the Microsoft Dynamics NAV account, edition, environment, and business objects the integration must access. Use the pair worksheet to record ownership and acceptance criteria.

How fast does the HubSpot to Microsoft Dynamics NAV sync run?

Measure initial-load and ongoing-change latency separately. Source detection, selected objects, account limits, and destination validation determine the observed delay.

Will existing duplicates merge automatically?

No. Stacksync documents that pre-existing duplicates are not merged automatically when two-way sync begins. Review the initial dataset and matching plan before enabling it; an empty destination can simplify the first load.

How do I map HubSpot fields to Microsoft Dynamics NAV?

Start with one business entity and a stable record ID. Map a small set of editable fields with compatible types, test required values and relationships, then expand after the pilot passes.

What should I do if a record fails to sync?

Check the destination error, field constraints, permissions, and current source value. The Stacksync issues dashboard supports retry and revert; retry reads current source values, so verify the intended record state before acting.

What does a HubSpot and Microsoft Dynamics NAV integration cost?

Use the current Stacksync pricing page and confirm the supported implementation with the team. Scope the required objects, record volume, update frequency, initial load, and support needs when comparing a managed connector with native or custom development.

Which records should the HubSpot and Microsoft Dynamics NAV pilot start with?

Start by reviewing Company in HubSpot and Companies in Microsoft Dynamics NAV. Check how these records relate in your workflow, then confirm the actual fields and supported operations. Test record matching and one failed or repeated update before adding more records.

CRM / ERP · Two-way sync platform

HubSpot and Microsoft Dynamics NAV integration

Plan how HubSpot and Microsoft Dynamics NAV should share data across your business. Work with Stacksync engineers on record mapping, system access, and the requirements for running the integration.

Scope your workflow with an integration engineer
Review the systems, records, and updates you need

Integration planning

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HubSpot

Microsoft Dynamics NAV

Review the integration scope

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Proposed workflow

Company sync test

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting eventA change involving HubSpot Company or Microsoft Dynamics NAV Companies needs a defined result in the other system.

Start with HubSpot Company and Microsoft Dynamics NAV Companies. Use the record-matching and field-ownership rules from your mapping worksheet.
Resolve parent organizations, business units, and currency references before dependent transactions.
Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

What to verifyUse two organizations with similar names and one with multiple business units. Verify that an update reaches the intended entity only.

Review records and field ownership

Proposed record relationships

Records to connect

Use these examples to define record matching and field ownership for your technical review.

Download the mapping worksheet

CSV · No email required

Example record relationships between HubSpot and Microsoft Dynamics NAV
HubSpot record	Microsoft Dynamics NAV record	Record matching	Field ownership
CompanyDocumented record: SupportedRecord matching	CompaniesProposed record; confirm Stacksync object support.	Retain the source company ID and the destination customer/company ID. Separate legal entities, subsidiaries, and business units; a shared name or web domain is insufficient.	Assign ownership separately for relationship details and finance-controlled billing details.
CompanyDocumented record: SupportedCustomer identity assessment	CustomersProposed record; confirm Stacksync object support.	Determine whether each customer represents an individual, a company, or a business-unit relationship before matching it to a contact or organization. Retain the source customer ID and destination ID; names and email alone are insufficient.	Separate the customer relationship from contact details, billing authority, and consent. Choose an owner for each field after identifying whether the customer is a person or company.
ContactDocumented record: SupportedCustomer identity assessment	CustomersProposed record; confirm Stacksync object support.	Determine whether each customer represents an individual, a company, or a business-unit relationship before matching it to a contact or organization. Retain the source customer ID and destination ID; names and email alone are insufficient.	Separate the customer relationship from contact details, billing authority, and consent. Choose an owner for each field after identifying whether the customer is a person or company.

These relationships do not establish connector availability. Review the required connection and record operations with Stacksync.

Record coverage to review

Use documented coverage where available. Catalog record types are starting points for review and do not confirm Stacksync support.

HubSpot

Read and write support varies by record

Record types covered in the setup guide

Record types	Coverage and requirements
Contact Company Deal Line Item Product Ticket Quote Goal Owner Pipeline Stages Audit Subscriptions HubDB Forms Calls Communications Emails Meetings Notes Post Mail Tasks Marketing Emails Invoices Attachments Custom objects (all) Associations Users Services Listings Courses Appointments Commerce Payments Email Events Property History	✅ Supported. Confirm field permissions and sync direction.
Campaigns	🕘 Coming soon. Confirm field permissions and sync direction.
Feedback Submissions	❌ Not supported. Confirm field permissions and sync direction.

Read the HubSpot connector guide

Microsoft Dynamics NAV

Connection and object support require review

Record types to review with Stacksync

Record types	Coverage and requirements
Customers Vendors Items Sales Orders & Invoices Purchase Orders G/L Entries	Confirm support for this record type and the direction you need.

Discuss Microsoft Dynamics NAV requirements

Connection essentials

Confirm Stacksync support and account requirements for undocumented connections. Interface information alone does not establish connector availability.

View setup requirements and limits

Connection requirement	HubSpot	Microsoft Dynamics NAV
Integration interface	REST API (CRM v3)	SOAP and OData web services published from NAV pages and codeunits; direct SQL Server access on-premises
Authentication	OAuth	Confirm the credentials, API plan, and permissions required for Microsoft Dynamics NAV.
Change detection	Record updates and association changes need separate validation.	Confirm how Stacksync detects changes for this connector and the objects you need.
Read access	Available for supported records	Confirm with Stacksync
Write access	Available for supported records	Confirm with Stacksync

Enterprise controls

Security and control for your integrations

Explore security controls

Compliance and data transfers

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

Record-level recovery

Inspect sync errors and use retry and revert controls to resolve failed updates.

Read the recovery guide

Implementation

Technical reference

Review setup, record relationships, testing, and recovery for your implementation.

Authentication, permissions and API limits

Connection requirements and limits

HubSpot

Integration interface: REST API (CRM v3)
Authentication: OAuth (choose HubSpot account and authorize Stacksync); requires a HubSpot 'Super Admin' to grant access; optional "Grant access to sensitive fields" checkbox for sensitive/highly sensitive fields
Change detection: Record updates and association changes need separate validation. Association detection uses full scans unless Associations CDC Boost is configured for an eligible account.
Read access: Available for supported records
Write access: Available for supported records

Setup requirements

Have a HubSpot Super Admin authorize Stacksync through the account connection flow.
Include association tables when relationships between records are needed. Configure Associations CDC Boost separately when eligible.

Limitations to check

Custom objects require an eligible HubSpot plan. Custom id properties that collide with native record IDs are excluded from sync.
Associations CDC Boost requires setup and is unavailable on Free and Starter accounts; association timing can differ from ordinary records.

Technical documentation

Documentation reviewed 2026-09-15. Check the linked guides for current account and record requirements.

HubSpot setup guide

Microsoft Dynamics NAV

Integration interface: SOAP and OData web services published from NAV pages and codeunits; direct SQL Server access on-premises
Authentication: Confirm the credentials, API plan, and permissions required for Microsoft Dynamics NAV.
Change detection: Confirm how Stacksync detects changes for this connector and the objects you need.
Read access: Confirm with Stacksync
Write access: Confirm with Stacksync

Setup requirements

Identify the Microsoft Dynamics NAV account, edition, environment, and business objects the integration must access.
Confirm a Stacksync connector or implementation path for Microsoft Dynamics NAV, including read/write support, authentication, and initial-load limits.

Limitations to check

Confirm Stacksync support for Microsoft Dynamics NAV and the record types your workflow needs.
Review write-back, deletion handling, update timing, and account limits with the integration team.

Prepare HubSpot and Microsoft Dynamics NAV access

Set up both accounts before testing the mapping. Use test records where available, and identify the account administrator who can approve access and help resolve setup errors.

HubSpot setup checklist

Have a HubSpot Super Admin authorize Stacksync through the account connection flow.
Include association tables when relationships between records are needed. Configure Associations CDC Boost separately when eligible.

Setup guides: Authorize HubSpot

Microsoft Dynamics NAV setup checklist

Identify the Microsoft Dynamics NAV account, edition, environment, and business objects the integration must access.
Confirm a Stacksync connector or implementation path for Microsoft Dynamics NAV, including read/write support, authentication, and initial-load limits.

Prepare to go live

Record the fields each system can update, the first-load cutoff, both record IDs, the expected update delay, and who handles errors. Complete the tests before production before expanding to more records.

Use the HubSpot and Microsoft Dynamics NAV planning worksheet to capture these decisions. Record the access owner in the worksheet and enter credentials only in the connection setup.

Talk to an engineer · Review current pricing

Record identity and field ownership

Use these data-model references to describe the records your connection needs. They are planning examples; connector availability and supported operations must be established before implementation.

Download the mapping worksheet · CSV, no email required

Record matching

Company / Companies

Compare whether HubSpot Company and Microsoft Dynamics NAV Companies describe the same company in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

HubSpot: Documented record · ✅ Supported
Microsoft Dynamics NAV: Object support to establish
Record identity: Retain the source company ID and the destination customer/company ID. Separate legal entities, subsidiaries, and business units; a shared name or web domain is insufficient.
Field ownership: Assign ownership separately for relationship details and finance-controlled billing details.

Fields to include

Source record ID
Legal or display name
Business-unit reference
Lifecycle status

Record dependencies: Resolve parent organizations, business units, and currency references before dependent transactions.
Validation: Use two organizations with similar names and one with multiple business units. Verify that an update reaches the intended entity only.
Recovery: Repair the cross-system ID relationship before retrying dependent records; do not merge companies solely to remove a sync error.

References: HubSpot: Company documentation

Customer identity

Company / Customers

Before linking HubSpot Company to Microsoft Dynamics NAV Customers, check whether the customer is an individual or a company. Match the correct record type in each system.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

HubSpot: Documented record · ✅ Supported
Microsoft Dynamics NAV: Object support to establish
Record identity: Determine whether each customer represents an individual, a company, or a business-unit relationship before matching it to a contact or organization. Retain the source customer ID and destination ID; names and email alone are insufficient.
Field ownership: Separate the customer relationship from contact details, billing authority, and consent. Choose an owner for each field after identifying whether the customer is a person or company.

Fields to include

Source customer ID
Person/company classification
Legal entity or business unit
Destination identity reference

Record dependencies: Resolve person or company type, legal entity, business role, and any billing account before transactions.
Validation: Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.
Recovery: Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.

References: HubSpot: Company documentation

Customer identity

Contact / Customers

Before linking HubSpot Contact to Microsoft Dynamics NAV Customers, check whether the customer is an individual or a company. Match the correct record type in each system.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

HubSpot: Documented record · ✅ Supported
Microsoft Dynamics NAV: Object support to establish
Record identity: Determine whether each customer represents an individual, a company, or a business-unit relationship before matching it to a contact or organization. Retain the source customer ID and destination ID; names and email alone are insufficient.
Field ownership: Separate the customer relationship from contact details, billing authority, and consent. Choose an owner for each field after identifying whether the customer is a person or company.

Fields to include

Source customer ID
Person/company classification
Legal entity or business unit
Destination identity reference

Record dependencies: Resolve person or company type, legal entity, business role, and any billing account before transactions.
Validation: Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.
Recovery: Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.

References: HubSpot: Contact documentation

Record matching

Invoices / Sales Orders & Invoices

Compare whether HubSpot Invoices and Microsoft Dynamics NAV Sales Orders & Invoices describe the same customer invoice in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

HubSpot: Documented record · ✅ Supported
Microsoft Dynamics NAV: Object support to establish
Record identity: Retain the invoice ID, issuer/legal entity, and original order reference; invoice numbers alone may overlap.
Field ownership: The financial system owns posting and accounting treatment. A posted invoice may need a credit or adjustment process instead of an overwrite.

Fields to include

Source invoice ID
Customer or supplier reference
Line totals
Currency
Posting/payment status

Record dependencies: Resolve the customer or supplier, account codes, tax, currency, and accounting period before posting.
Validation: Test a posted invoice, a partial payment, tax rounding, and a closed accounting period. Compare financial totals within the same entity and currency.
Recovery: Determine whether a transaction posted before retrying. Follow the approved adjustment process for posted records.

References: HubSpot: Invoices documentation

Record matching

Product / Items

Compare whether HubSpot Product and Microsoft Dynamics NAV Items describe the same product or catalog item in your business.

Planning example. Stacksync support for the required connection and record operations needs a technical review.

HubSpot: Documented record · ✅ Supported
Microsoft Dynamics NAV: Object support to establish
Record identity: Distinguish the product ID, variant ID, SKU, and price-list entry; they are not interchangeable keys.
Field ownership: Assign ownership for catalog content, price, and stock separately.

Fields to include

Source product ID
SKU or variant reference
Description
Unit of measure
Price-list reference

Record dependencies: Resolve units, variants, categories, and applicable price lists before order lines.
Validation: Test two variants of one product, a changed SKU, and a price that applies to only one market or currency.
Recovery: Repair the variant or price-list reference before retrying affected order lines; preserve existing transaction prices.

References: HubSpot: Product documentation

Compare integration approaches

Choose a method around one example record and the update your business needs. Use Company / Companies to review record matching and confirm Stacksync support for the required operations. Compare ongoing sync, a custom workflow, and a scheduled export against that requirement.

Stacksync managed sync

Best fit: Review compatibility with a Stacksync engineer using an example of the records and updates you need.
Operating responsibility: Fits ongoing record synchronization when the required operations are supported. Add workflow steps for approvals or business actions that go beyond copying fields.
Before you choose: Check record matching: Retain the source company ID and the destination customer/company ID. Separate legal entities, subsidiaries, and business units; a shared name or web domain is insufficient. Verify field coverage, deletion handling, and how changes are detected.

Native vendor integration

Best fit: A vendor-built integration may fit if it supports your HubSpot and Microsoft Dynamics NAV record types.
Operating responsibility: Can reduce setup for a supported workflow. You may need another method for records or business steps it does not cover.
Before you choose: First check whether either vendor offers this integration. If available, verify Company / Companies, update direction, account tier, and related-record handling.

Custom API or workflow

Best fit: Consider when HubSpot and Microsoft Dynamics NAV need a transformation, approval, or action outside a direct record sync.
Operating responsibility: Provides control over business steps; the team owns credentials, version changes, error queues, and reconciliation.
Before you choose: Verify endpoint permissions, pagination, quotas, duplicate detection, and failure recovery. Separate reading history from actions that send messages, grant access, or post transactions.

File or scheduled snapshot

Best fit: Consider for a one-time HubSpot / Microsoft Dynamics NAV migration or a reporting need with an explicit freshness window.
Operating responsibility: Can simplify a bounded transfer; later changes and deletion history require another extraction or a separately designed incremental process.
Before you choose: Record the extraction cutoff, source IDs, encoding, date/number formats, and reconciliation totals.

Workflow scenarios and expected results

Company sync test

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Company or Companies record needs a defined result in the other system.

Start with HubSpot Company and Microsoft Dynamics NAV Companies. Use the record-matching and field-ownership rules from your mapping worksheet.
Resolve parent organizations, business units, and currency references before dependent transactions.
Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Use two organizations with similar names and one with multiple business units. Verify that an update reaches the intended entity only.

If it fails: Repair the cross-system ID relationship before retrying dependent records; do not merge companies solely to remove a sync error.

Customer sync test

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Company or Customers record needs a defined result in the other system.

Start with HubSpot Company and Microsoft Dynamics NAV Customers. Use the record-matching and field-ownership rules from your mapping worksheet.
Resolve person or company type, legal entity, business role, and any billing account before transactions.
Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.

If it fails: Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.

Customer sync test

Planning example. Stacksync support for the required connection and record operations needs a technical review.

Starting event: A change to the selected Contact or Customers record needs a defined result in the other system.

Start with HubSpot Contact and Microsoft Dynamics NAV Customers. Use the record-matching and field-ownership rules from your mapping worksheet.
Resolve person or company type, legal entity, business role, and any billing account before transactions.
Test a normal update and one failed or repeated update in the supported direction. Keep both record IDs with the test results.

Expected result: Test an individual buyer, a company buyer, and one company with multiple billing relationships. Do not merge these into a single generic contact.

If it fails: Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.

Reconcile Microsoft Dynamics NAV business records with HubSpot

This is an evaluation scenario; connector and operation support require confirmation.

Starting event: A finance-owned record in Microsoft Dynamics NAV needs operational visibility through Contact or Company.

Select Customers or Vendors with the correct legal entity, period, and currency.
Define a reporting relationship in HubSpot; do not equate customer records, ledger accounts, and posted transactions.
Decide whether the process only reports a financial state or requests an approved accounting action, and maintain a separate transaction ID for each action.

Start with the failed record and the destination error, then inspect the source value, field requirements, and access.

Rejected or repeated company change

Investigate

Inspect HubSpot Company and Microsoft Dynamics NAV Companies, their IDs, and the destination error.

Next action

Repair the cross-system ID relationship before retrying dependent records; do not merge companies solely to remove a sync error.

Rejected or repeated customer change

Investigate

Inspect HubSpot Company and Microsoft Dynamics NAV Customers, their IDs, and the destination error.

Next action

Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.

Rejected or repeated customer change

Investigate

Inspect HubSpot Contact and Microsoft Dynamics NAV Customers, their IDs, and the destination error.

Next action

Hold ambiguous customer matches for review and resolve customer type before retrying dependent records.

A record type or update is unavailable

Investigate

Check the HubSpot and Microsoft Dynamics NAV connector guides, account permissions, and any operations marked On Request.

Next action

Ask the integration team to confirm a supported way to handle that record. Verify whether it needs connector configuration or a separate workflow step.

Source and destination disagree after a retry

Investigate

Compare current source values, destination validation, identity mappings, and any side effects already completed.

Next action

Stacksync issue retry reads the current source state. Decide the intended state before retrying or reverting; reconcile downstream effects separately.

Read the Stacksync issues dashboard guide for retry and revert behavior.

Change detection and update delivery

How updates move between HubSpot and Microsoft Dynamics NAV

See how each system detects changes and which updates the other system can receive. Each direction has its own permissions and record requirements.

HubSpot Microsoft Dynamics NAV Direction requires confirmation

Detect changesRecord updates and association changes need separate validation. Association detection uses full scans unless Associations CDC Boost is configured for an eligible account.

Apply updatesConfirm that Stacksync can create or update the records you need in Microsoft Dynamics NAV.

Microsoft Dynamics NAV HubSpot Direction requires confirmation

Detect changesConfirm how Stacksync detects changes for this connector and the objects you need.

Apply updatesConfirm that Stacksync can create or update the records you need in HubSpot.

Update timing and record limits

Measure initial-load and ongoing-change latency separately. Source detection, selected objects, account limits, and destination validation determine the observed delay.
Associations CDC Boost requires setup and is unavailable on Free and Starter accounts; association timing can differ from ordinary records.
Review write-back, deletion handling, update timing, and account limits with the integration team.

FAQ