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Human resources ⇄ ERP

Hibob to TikTok Shop integration — real-time, two-way sync

Keep Hibob and TikTok Shop in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Hibob and TikTok Shop

Sync the workers, org structure, and cost centers that TikTok Shop and Hibob share in real time, so the people Hibob manages stay current in the system that runs finance and operations.

Hibob is the system of record for people: who was hired, which department and location they sit in, who they report to, and how they are paid. TikTok Shop runs finance and operations, and much of what it does depends on that same information, from booking labor cost to approving an expense report to staffing a project. Where the two are bridged by re-keying or an overnight file, each side spends the day out of step, with new hires missing from the systems they need and leavers still active where they should not be.

Stacksync syncs Fulfillment packages, Inventory, Returns and refunds, Promotions in TikTok Shop with Employment, Work, Salaries, Time off in Hibob field by field, in real time, and in both directions. You decide which system owns which fields, so the people side stays authoritative for worker data while TikTok Shop keeps its own accounting and operational detail, and every change made in one is reflected in the other within seconds instead of at the next batch run.

Common use cases

  • 01 Sync TikTok Shop orders into an ERP or order management system so fulfillment starts without manual export
  • 02 Push inventory levels from the warehouse or ERP to TikTok Shop to prevent overselling on live and video commerce
  • 03 Two-way sync People (employee) profiles and Work records with a Postgres database so internal apps and directories read profiles in SQL while HR corrections flow back into Bob.
  • 04 Auto-provision or deprovision accounts in an IdP, ticketing tool, or app database when Bob Lifecycle events fire employee joined or terminated.

Common sync patterns

Reporting lines drive approvals

Manager and reporting-hierarchy changes in Hibob keep expense and purchase approval chains in TikTok Shop pointed at the right people.

Where Hibob runs payroll: labor cost in the books

Pay and compensation data from Hibob posts into TikTok Shop as labor cost, so finance sees workforce spend without re-entering it by hand.

Where Hibob is the worker system of record: one employee master

When a worker is hired, moved, or offboarded in Hibob, the matching employee record in TikTok Shop is created, updated, or deactivated, so the business system reflects the workforce as it actually is.

What you can sync between Hibob and TikTok Shop

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Hibob objects TikTok Shop objects How this pairing syncs
People (Employees) Core employee records with out-of-the-box and custom fields; read via POST /people/search, created and updated through the /people endpoints. Fulfillment packages Shipment units where tracking numbers and carrier data are written back. People (Employees) is specific to Hibob and Fulfillment packages to TikTok Shop — each maps to any object or custom field on the other side.
Employment Historical table of job terms, contract, and working pattern under /people/{id}/employment; full CRUD, entries keyed by effectiveDate. Inventory Stock quantities per SKU, updated from the warehouse or ERP to prevent oversells. Employment is specific to Hibob and Inventory to TikTok Shop — each maps to any object or custom field on the other side.
Work Reporting line, department, site, and title under /people/{id}/work; drives the org chart and is synced two-way to directories. Returns and refunds After-sale records reconciled into finance and support systems. Work is specific to Hibob and Returns and refunds to TikTok Shop — each maps to any object or custom field on the other side.
Salaries Compensation history at /people/{id}/salaries; full CRUD but gated behind the Payroll permission on the service user. Promotions Discount campaigns that affect order pricing and settlement reconciliation. Salaries is specific to Hibob and Promotions to TikTok Shop — each maps to any object or custom field on the other side.
Time off Absence requests and who's-out data via /timeoff/employees/{id}/requests and /timeoff/whosout; submit new requests and read balances. Shops The seller storefront; API access is authorized and scoped per shop. Time off is specific to Hibob and Shops to TikTok Shop — each maps to any object or custom field on the other side.
Lifecycle Hire, termination, and leave status changes at /people/{id}/lifecycle; read-only and the source of lifecycle webhook events. Products Listings synced from a PIM or ERP catalog, subject to platform review. Lifecycle is specific to Hibob and Products to TikTok Shop — each maps to any object or custom field on the other side.

How changes propagate between Hibob and TikTok Shop

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Hibob TikTok Shop Sub-second propagation

DetectionHibob notifies Stacksync of record changes through webhook events. Webhooks fire for employee created/updated/deleted, table-entry created/updated, time off, and lifecycle events.

DeliveryEach detected change is written to TikTok Shop through its API, with automatic retries and rate-limit backoff.

TikTok Shop Hibob Sub-second propagation

DetectionTikTok Shop notifies Stacksync of record changes through webhook events. Webhook push notifications for order and product status changes, with polling for reconciliation.

DeliveryEach detected change is written to Hibob through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Hibob: Rate limits are enforced per service user; violations return HTTP 429 with X-RateLimit-Limit, X-RateLimit-Remaining, and X-RateLimit-Reset response headers. The docs list POST /people/search at 50 requests per minute, and bulk /people/search is preferred over per-record reads.
  • TikTok Shop: Subject to the platform's per-app API rate limits.
What ships with Hibob ⇄ TikTok Shop

Connect Hibob and TikTok Shop for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Hibob–TikTok Shop connection.

Real-time

Two-way sync

Changes in Hibob or TikTok Shop instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Hibob or TikTok Shop data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Hibob or TikTok Shop record.

Observability

Monitoring

Track your Hibob ⇄ TikTok Shop sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Hibob and TikTok Shop.

How the Hibob and TikTok Shop connectors work

Hibob

Integration surface
REST API (the Bob API)
Authentication
Service User credentials over HTTP Basic auth (Base64-encoded serviceUserId:serviceUserToken); permissions granted per data category (People, Payroll, Documents) in Bob admin
Change detection
Webhooks fire for employee created/updated/deleted, table-entry created/updated, time off, and lifecycle events; the employee.updated payload flags which fields changed and Bob recommends an API call for the full record. There is no CDC stream, and deleting a table entry fires no webhook (Bob has no table-entry deletion event).
Capabilities
read · write · webhooks
Rate limits
Rate limits are enforced per service user; violations return HTTP 429 with X-RateLimit-Limit, X-RateLimit-Remaining, and X-RateLimit-Reset response headers. The docs list POST /people/search at 50 requests per minute, and bulk /people/search is preferred over per-record reads.
Hibob setup guide

TikTok Shop

Integration surface
REST API (TikTok Shop Open Platform)
Authentication
App key and secret with shop-scoped access tokens; requests carry a signature
Change detection
Webhook push notifications for order and product status changes, with polling for reconciliation
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's per-app API rate limits
How it works

How to connect Hibob to TikTok Shop — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Hibob and TikTok Shop with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Hibob connected
    TikTok Shop connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Hibob and TikTok Shop objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Hibob ⇄ TikTok Shop
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Hibob TikTok Shop
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Hibob and TikTok Shop integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 503 integrations available for Hibob and TikTok Shop.

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