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Database ⇄ CRM

Google Cloud SQL to Gorgias integration — real-time, two-way sync

Keep Google Cloud SQL and Gorgias in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Google Cloud SQL and Gorgias

Treat Gorgias like part of your database: its records live in Google Cloud SQL as real tables, and writes in either place sync to the other in seconds.

Product and engineering teams constantly need CRM data, and the CRM API is a poor way to get it: rate limits, pagination, custom objects, and integration code that breaks when an admin renames a field. What they actually want is the data in Google Cloud SQL, where it can be queried and joined like everything else.

Stacksync mirrors Tags, Satisfaction surveys, Events, Custom fields from Gorgias into Databases, Schemas, Tables, Rows in Google Cloud SQL with real-time, bi-directional sync. Read CRM records with plain queries; write updates from your application and they appear in Gorgias with validation intact. Go-to-market teams keep working in the CRM, engineers keep working in the database, and neither has to think about the other.

Common use cases

  • Keep customer records consistent between Gorgias and marketing platforms so support interactions inform campaigns.
  • Sync Gorgias customers and tickets into a warehouse or CRM so support volume can be analyzed alongside order and LTV data.
  • Migrate from a self-managed database by syncing Cloud SQL and the legacy system during cutover.
  • Keep an internal admin application backed by Cloud SQL consistent with an ERP or billing system.

Product events onto CRM records

Signup, usage, or lifecycle changes written to Google Cloud SQL sync onto the matching records in Gorgias, giving go-to-market teams live product context.

Internal tools without API code

Back-office apps read and write the synced tables; Stacksync handles the Gorgias API, limits, and retries.

Trigger workflows from CRM changes

Field and stage updates in Gorgias arrive as row changes in Google Cloud SQL, ready to drive jobs and notifications.

What you can sync between Google Cloud SQL and Gorgias

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Google Cloud SQL objects Gorgias objects
Tables Mapped directly to sync targets; schema changes can be propagated. Messages Individual inbound and outbound messages attached to a ticket.
Rows Read and written by primary key during each sync cycle. Customers Unified shopper profiles that merge identities across connected stores.
Views Read-only sources for shaping data before syncing it out. Users (agents) Support staff records used for assignment and workload reporting.
Transaction logs MySQL binlog or PostgreSQL WAL, the source for log-based change capture. Tags Categorize tickets for routing and downstream analytics.
Instances The managed MySQL, PostgreSQL, or SQL Server server a sync connects to. Satisfaction surveys CSAT responses synced out for support quality reporting.
Databases Scope the tables included in a sync configuration. Events Activity records useful for auditing what happened on a ticket.
What ships with Google Cloud SQL ⇄ Gorgias

Connect Google Cloud SQL and Gorgias for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Google Cloud SQL–Gorgias connection.

Real-time

Two-way sync

Changes in Google Cloud SQL or Gorgias instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Google Cloud SQL or Gorgias data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Google Cloud SQL or Gorgias record.

Observability

Monitoring

Track your Google Cloud SQL ⇄ Gorgias sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Google Cloud SQL and Gorgias.

How the Google Cloud SQL and Gorgias connectors work

Google Cloud SQL

Integration surface
Native SQL wire protocols (MySQL, PostgreSQL, SQL Server) plus a REST admin API for instance management
Authentication
Database credentials; IAM database authentication is available for MySQL and PostgreSQL
Change detection
Engine-dependent log-based CDC: MySQL binlog, PostgreSQL logical replication, SQL Server change tracking; polling as a fallback
Capabilities
read · write · CDC
Rate limits
Constrained by instance size and connection limits rather than API quotas.

Gorgias

Integration surface
REST API
Authentication
API key paired with the account email over HTTP Basic auth; OAuth 2.0 for public apps
Change detection
Webhooks for ticket and message events, supplemented by polling with updated-at cursors
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits, which vary by plan.
How it works

How to connect Google Cloud SQL to Gorgias — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Google Cloud SQL and Gorgias with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Google Cloud SQL connected
    Gorgias connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Google Cloud SQL and Gorgias objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Google Cloud SQL ⇄ Gorgias
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Google Cloud SQL Gorgias
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Google Cloud SQL and Gorgias integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Google Cloud SQL and Gorgias.

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