Real-time
Two-way sync
Changes in Gong or Ironclad instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ Business productivity
Gong to Ironclad integration — real-time, two-way sync
Keep Gong and Ironclad in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
- POC with real engineers in minutes
Adopted by fast-scaling companies moving mission-critical data in real time
Case study
Migrated from MuleSoft
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Migrated from Celigo
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Migrated from Fivetran
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Migrated from Celigo
Why teams connect Gong and Ironclad
Sync what happens in Ironclad with the customer records in Gong, in real time and in both directions.
The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Ironclad holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.
Stacksync connects Records, Entities, Obligations, Webhooks in Ironclad to Transcripts, Users, Interaction Stats (Activity), Trackers & Scorecards in Gong with bi-directional, real-time sync. Activity and record changes in Ironclad update the matching contact or account in Gong, and CRM data flows the other way wherever Ironclad can store and use it.
Common use cases
- 01 Sync Entities (counterparties) two-way with a CRM or ERP so company and vendor master data matches across the CLM and the systems of record.
- 02 Stream workflow approval and signature webhook events into an operational database for cycle-time, bottleneck, and SLA reporting across the contract lifecycle.
- 03 Upload warehouse- or CRM-derived Accounts, Opportunities, and stages into Gong through the CRM integration API so deal context shows alongside conversations.
- 04 Submit data-privacy erase-data-for-email requests to Gong to fulfill GDPR/CCPA deletion across recorded conversations.
Common sync patterns
Where Ironclad handles support or shared inboxes
Tickets and conversations attach to the right contact and account in Gong, so sales sees open issues before the next call.
Where Ironclad supplies contact or company data
Enriched fields land directly on records in Gong, and refreshes keep them from going stale.
Where Ironclad processes payments
Charges, refunds, and subscription changes appear on the account in Gong, so revenue context lives with the relationship.
What you can sync between Gong and Ironclad
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Gong objects | Ironclad objects | How this pairing syncs | |
|---|---|---|---|
| Calls Retrieved via POST /v2/calls/extensive with participants, topics, trackers, scorecards, and media URLs, filtered by fromDateTime/toDateTime; external recordings are also imported via POST /v2/calls with media uploaded via PUT /v2/calls/{id}/media. Read and write. | Workflows The core unit of Ironclad: a live contract process (NDA, MSA, order form) moving through creation, review, approval, and signature. Launched via POST, updated via PATCH, and read for status, so contract processes move two-way between Ironclad and a database, CRM, or ERP. | Calls is specific to Gong and Workflows to Ironclad — each maps to any object or custom field on the other side. | |
| Transcripts Speaker-attributed, timestamped sentences retrieved via POST /v2/calls/transcript for one or more callIds; available only after asynchronous processing completes. Read-only. | Records The Repository of executed and stored contracts with metadata (value, counterparty, key dates, type) and attachments; full create, read, update, and delete so signed-contract data and PDFs sync to a warehouse, ERP, or CRM. | Transcripts is specific to Gong and Records to Ironclad — each maps to any object or custom field on the other side. | |
| Users Gong users and team members with roles, titles, email, and settings, read via GET /v2/users to map call owners and participants to CRM and warehouse identities. Read-only. | Entities Structured records for counterparties and other parties linked to workflows and records; read and written to keep company and vendor master data aligned with a CRM or ERP. | Users is specific to Gong and Entities to Ironclad — each maps to any object or custom field on the other side. | |
| Interaction Stats (Activity) Aggregated talk/listen ratios, interaction stats, and day-by-day user activity retrieved via POST /v2/stats endpoints; read out for coaching and engagement reporting. Read-only. | Obligations Post-signature commitments, milestones, and renewal dates tied to contracts; synced two-way to drive renewal, compliance, and finance reporting in downstream systems. | Interaction Stats (Activity) is specific to Gong and Obligations to Ironclad — each maps to any object or custom field on the other side. | |
| Trackers & Scorecards Keyword and topic tracker definitions plus coaching scorecards, including answered scorecards, read from Settings as coaching and deal-risk signals. Read-only. | Webhooks Event subscriptions that push workflow, approval, signature, document, and comment changes to Stacksync in near real time; created, listed, and deleted through the API across 40+ event types. | Trackers & Scorecards is specific to Gong and Webhooks to Ironclad — each maps to any object or custom field on the other side. | |
| CRM Objects Accounts, opportunities, stages, and users uploaded into Gong through the CRM integration API so CRM context appears alongside conversations. Write (upload) path. | Workflow Approvals Per-workflow approval requests and their state; read to report approval status and cycle time, and status changes arrive live through the workflow_approval_status_changed event. | CRM Objects is specific to Gong and Workflow Approvals to Ironclad — each maps to any object or custom field on the other side. |
How changes propagate between Gong and Ironclad
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Gong Ironclad Interval-based propagation
DetectionStacksync polls Gong for changes on an incremental schedule, reading only records changed since the previous pass. Polling POST /v2/calls/extensive on fromDateTime/toDateTime.
DeliveryEach detected change is written to Ironclad through its API, with automatic retries and rate-limit backoff.
Ironclad Gong Sub-second propagation
DetectionIronclad notifies Stacksync of record changes through webhook events. Native webhook subscriptions (POST /webhooks) fire on 40+ workflow, approval, signature, document, and comment events, and Ironclad retries a failing.
DeliveryEach detected change is written to Gong through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Gong: 3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
- Ironclad: Limits are enforced per account per minute by endpoint: GET Workflows 400 and POST/PATCH Workflows 40; GET Records 600 and POST/PATCH Records 200; GET Entities 600 and POST/PATCH Entities 200; Webhooks 600; all other endpoints 800. Exceeding a limit returns HTTP 429, and Ironclad recommends exponential backoff with jitter.
What ships with Gong ⇄ Ironclad
Connect Gong and Ironclad for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gong–Ironclad connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Gong or Ironclad data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Gong or Ironclad record.
Observability
Monitoring
Track your Gong ⇄ Ironclad sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Gong and Ironclad.
How the Gong and Ironclad connectors work
Gong
- Integration surface
- REST API on api.gong.io/v2 - retrieval endpoints (calls, transcript, users, stats, settings, library, logs) plus write endpoints for importing calls, uploading CRM data, and data-privacy erasure
- Authentication
- Basic authorization header combining an Access Key and Access Key Secret (created by a Gong technical admin, base64-encoded as key:secret); OAuth 2.0 Bearer tokens are supported for marketplace apps
- Change detection
- Polling POST /v2/calls/extensive on fromDateTime/toDateTime; the public API exposes no outbound webhooks or CDC, though a Gong admin can configure a product-side automation Rule that POSTs matching calls to a URL. Transcripts and analysis appear only after asynchronous processing.
- Capabilities
- read · write
- Rate limits
- 3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
Ironclad
- Integration surface
- REST/JSON Public API (CLM API) at https://na1.ironcladapp.com/public/api/v1 (NA1 and EU1 regions plus a demo/sandbox), with a native Webhooks subscription API; described by an OpenAPI 3.1 spec.
- Authentication
- OAuth 2.0 - Authorization Code grant (PKCE for public clients) and Client Credentials grant for server-to-server; access tokens are Bearer, expire after 6 hours, and every endpoint is gated by a resource scope. The legacy static API bearer token was deprecated on 2024-11-22.
- Change detection
- Native webhook subscriptions (POST /webhooks) fire on 40+ workflow, approval, signature, document, and comment events, and Ironclad retries a failing endpoint up to 10 times over about 13.6 hours with exponential backoff. Otherwise poll the list endpoints by last-updated. There is no database change-data-capture log.
- Capabilities
- read · write · webhooks
- Rate limits
- Limits are enforced per account per minute by endpoint: GET Workflows 400 and POST/PATCH Workflows 40; GET Records 600 and POST/PATCH Records 200; GET Entities 600 and POST/PATCH Entities 200; Webhooks 600; all other endpoints 800. Exceeding a limit returns HTTP 429, and Ironclad recommends exponential backoff with jitter.
How it works
How to connect Gong to Ironclad — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Gong and Ironclad with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Gong
connected
Ironclad
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Gong and Ironclad objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Gong ⇄ IroncladCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Gong IroncladCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Gong and Ironclad integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Gong and Ironclad: authenticate both systems, choose the objects to sync (such as Gong's Calls and Transcripts), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Gong and Ironclad records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Gong and Ironclad connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Gong–Ironclad integration in-house.
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Yes — Stacksync ships production-grade connectors for both Gong and Ironclad. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Gong: Polling POST /v2/calls/extensive on fromDateTime/toDateTime; the public API exposes no outbound webhooks or CDC, though a Gong admin can configure a product-side automation Rule that POSTs matching calls to a URL. Transcripts and analysis appear only after asynchronous processing. On Ironclad: Native webhook subscriptions (POST /webhooks) fire on 40+ workflow, approval, signature, document, and comment events, and Ironclad retries a failing endpoint up to 10 times over about 13.6 hours with exponential backoff. Otherwise poll the list endpoints by last-updated. There is no database change-data-capture log. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Ironclad side: Records, Entities, Obligations, Webhooks, plus custom fields where Ironclad exposes them. On the Gong side: Transcripts, Users, Interaction Stats (Activity), Trackers & Scorecards. Stacksync auto-detects both schemas and converts types between the two systems.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
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