Real-time
Two-way sync
Changes in Gladly or Onelogin instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ Security and identity
Gladly to Onelogin integration — real-time, two-way sync
Keep Gladly and Onelogin in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Gladly and Onelogin
Keep the people Gladly and Onelogin both track in agreement in real time: the internal users who own records in Gladly, and the customer login accounts in Onelogin.
A CRM and an identity system usually describe different populations. Gladly tracks customers, contacts, and the deals in motion; Onelogin governs who is allowed to sign in and what they can reach. Where the two meet is people. The reps who own records in Gladly are the same employees Onelogin provisions and disables, and when Onelogin also runs the login accounts for your product, the customers in Gladly are the same users Onelogin authenticates. Left unconnected, a departure in Onelogin leaves stale ownership sitting in Gladly, and a signup in Onelogin never reaches the account it belongs to.
Stacksync syncs Customer profiles, Conversations, Conversation items, Agents in Gladly with Roles, Apps (app instances), Groups, Mappings (mapping rules) in Onelogin in real time and in both directions, matching on email or an external ID and mapping field by field. You decide which system owns which fields, and new users, role and group changes, deactivations, and account status move within seconds instead of waiting on a quarterly access review or a manual export.
Common use cases
- 01 Mirror conversations and topics into a warehouse for CX analytics and staffing models.
- 02 Keep customer attributes such as loyalty tier and lifetime value synced from a warehouse into Gladly profiles for routing and prioritization.
- 03 Keep Role membership aligned with application or database entitlement tables so each role's assigned users match who should hold that access.
- 04 Read Users, Apps, and Groups into a database for identity, license, and app-assignment inventory across the OneLogin account.
Common sync patterns
Deactivation and record hand-off
When someone is disabled in Onelogin, the matching user in Gladly is deactivated too, and the accounts, contacts, and deals they owned are flagged for reassignment, so nothing goes unattended after they leave.
Where Onelogin runs customer login accounts: identity on the customer record
Signup, account status, multi-factor enrollment, and last-login from Onelogin land on the matching contact or account in Gladly, so go-to-market teams see who has actually activated and who has gone dormant.
Group and entitlement membership as CRM fields
Membership of a directory group or an entitlement in Onelogin maps to fields in Gladly, such as product tier, plan, or internal team, so segmentation reflects real access rather than a manual guess.
What you can sync between Gladly and Onelogin
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Gladly objects | Onelogin objects | How this pairing syncs | |
|---|---|---|---|
| Topics Categorization applied to conversations; the key dimension for contact-driver reporting. | Custom user fields Account-level custom attributes on the User record; read and written alongside the standard user profile fields. | Topics is specific to Gladly and Custom user fields to Onelogin — each maps to any object or custom field on the other side. | |
| Tasks Follow-up work items created from external triggers or synced for workload reporting. | Users User accounts (email, username, custom attributes, status, roles); full CRUD via the v2 Users API - create, update, delete, set password, lock/unlock, and add or remove role assignments. | Tasks is specific to Gladly and Users to Onelogin — each maps to any object or custom field on the other side. | |
| Customer profiles The central entity; merges identifiers like email, phone, and order IDs, which syncs use for matching. | Roles Roles that bundle app access; created, updated, and deleted via the Roles API, with users, admins, and apps assigned to each role. | Customer profiles is specific to Gladly and Roles to Onelogin — each maps to any object or custom field on the other side. | |
| Conversations Each customer's continuous timeline; status and outcomes sync to CRMs and warehouses. | Apps (app instances) Connected SAML/OIDC application configs on the account; create, update, delete, and assign to users and roles - the writable app catalog. | Conversations is specific to Gladly and Apps (app instances) to Onelogin — each maps to any object or custom field on the other side. | |
| Conversation items Individual messages across voice, SMS, chat, and email attached to the conversation. | Groups Account groups used for mapping and reporting; listed and read through the API, which has no create or update endpoint, so groups are read-only. | Conversation items is specific to Gladly and Groups to Onelogin — each maps to any object or custom field on the other side. | |
| Agents User records used to attribute work in CX analytics. | Mappings (mapping rules) Attribute-driven rules that assign roles and app access; full CRUD via the Mappings API, then reapplied across matching users. | Agents is specific to Gladly and Mappings (mapping rules) to Onelogin — each maps to any object or custom field on the other side. |
How changes propagate between Gladly and Onelogin
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Gladly Onelogin Sub-second propagation
DetectionGladly notifies Stacksync of record changes through webhook events. Webhook event subscriptions for conversation and customer events, supplemented by polling and report exports.
DeliveryEach detected change is written to Onelogin through its API, with automatic retries and rate-limit backoff.
Onelogin Gladly Sub-second propagation
DetectionOnelogin notifies Stacksync of record changes through webhook events. Event Webhook (Event Broadcaster) posts batches of Event objects to a registered endpoint in near real time.
DeliveryEach detected change is written to Gladly through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Gladly: Subject to the platform's API rate limits.
- Onelogin: Account-level limit of 5,000 API calls per hour shared across all access tokens; responses carry X-RateLimit-Limit, X-RateLimit-Remaining, and X-RateLimit-Reset, over-limit calls return HTTP 429, and the count resets each hour. Paid plans can request an increase.
What ships with Gladly ⇄ Onelogin
Connect Gladly and Onelogin for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Gladly–Onelogin connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Gladly or Onelogin data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Gladly or Onelogin record.
Observability
Monitoring
Track your Gladly ⇄ Onelogin sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Gladly and Onelogin.
How the Gladly and Onelogin connectors work
Gladly
- Integration surface
- REST API
- Authentication
- API tokens used with basic authentication tied to an agent email
- Change detection
- Webhook event subscriptions for conversation and customer events, supplemented by polling and report exports
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits
Onelogin
- Integration surface
- OneLogin API (REST, v1 and v2 resource endpoints on <subdomain>.onelogin.com) plus the Event Webhook (Event Broadcaster) for event delivery
- Authentication
- OAuth 2.0 client credentials - an admin generates an API credential pair (client_id + client_secret) in the OneLogin portal and exchanges it at POST /auth/oauth2/v2/token for a bearer access token sent on every call; each credential carries a scope (Manage all, Manage users, Read users, etc.) that governs read vs write.
- Change detection
- Event Webhook (Event Broadcaster) posts batches of Event objects to a registered endpoint in near real time; the Events API also supports polling with since/until time filters and pagination for historical backfill.
- Capabilities
- read · write · webhooks
- Rate limits
- Account-level limit of 5,000 API calls per hour shared across all access tokens; responses carry X-RateLimit-Limit, X-RateLimit-Remaining, and X-RateLimit-Reset, over-limit calls return HTTP 429, and the count resets each hour. Paid plans can request an increase.
How it works
How to connect Gladly to Onelogin — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Gladly and Onelogin with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Gladly
connected
Onelogin
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Gladly and Onelogin objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Gladly ⇄ OneloginCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Gladly OneloginCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Gladly and Onelogin integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Gladly and Onelogin: authenticate both systems, choose the objects to sync (such as Gladly's Topics and Tasks), map fields visually, and changes propagate both ways in milliseconds — no code required.
-
Change detection on Gladly: Webhook event subscriptions for conversation and customer events, supplemented by polling and report exports. On Onelogin: Event Webhook (Event Broadcaster) posts batches of Event objects to a registered endpoint in near real time; the Events API also supports polling with since/until time filters and pagination for historical backfill. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
-
On the Gladly side: Customer profiles, Conversations, Conversation items, Agents, plus custom fields where Gladly exposes them. On the Onelogin side: Roles, Apps (app instances), Groups, Mappings (mapping rules). Stacksync auto-detects both schemas and converts types between the two systems.
-
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
-
Common patterns for Gladly and Onelogin: Deactivation and record hand-off; Where Onelogin runs customer login accounts: identity on the customer record; Group and entitlement membership as CRM fields. When someone is disabled in Onelogin, the matching user in Gladly is deactivated too, and the accounts, contacts, and deals they owned are flagged for reassignment, so nothing goes unattended after they leave.
-
Gladly: REST API. Authentication: API tokens used with basic authentication tied to an agent email. Onelogin: OneLogin API (REST, v1 and v2 resource endpoints on <subdomain>.onelogin.com) plus the Event Webhook (Event Broadcaster) for event delivery. Authentication: OAuth 2.0 client credentials - an admin generates an API credential pair (client_id + client_secret) in the OneLogin portal and exchanges it at POST /auth/oauth2/v2/token for a bearer access token sent on every call; each credential carries a scope (Manage all, Manage users, Read users, etc.) that governs read vs write. Stacksync manages authentication, retries, and rate limits on both sides.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 409 integrations available for Gladly and Onelogin.
Popular · 8 of 409
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Gladly ⇄ Azure Active Directory -
Gladly ⇄ Okta -
Gladly ⇄ Auth0 -
Gladly ⇄ Jumpcloud -
Onelogin ⇄ Infor CRM -
Onelogin ⇄ Insightly -
Onelogin ⇄ Intercom -
Onelogin ⇄ Kommo
No integrations match .
