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Business productivity ⇄ CRM

GitHub to Gong integration — real-time, two-way sync

Keep GitHub and Gong in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect GitHub and Gong

Sync what happens in GitHub with the customer records in Gong, in real time and in both directions.

The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever GitHub holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.

Stacksync connects Organizations and Teams, Users, Labels and Milestones, Repositories in GitHub to Calls, Transcripts, Users, Interaction Stats (Activity) in Gong with bi-directional, real-time sync. Activity and record changes in GitHub update the matching contact or account in Gong, and CRM data flows the other way wherever GitHub can store and use it.

Common use cases

  • 01 Two-way sync of GitHub issues with Jira, Linear, or a support system so engineering and customer-facing teams work in their own tools.
  • 02 Mirror repository, PR, and workflow-run data into a Postgres database for engineering-metrics reporting.
  • 03 Pull call Transcripts by callId into a warehouse or vector store to power search, RAG, and deal-review summaries over what was said on calls.
  • 04 Sync Interaction Stats such as talk ratios and per-rep activity into a coaching database for engagement and rep-performance dashboards.

Common sync patterns

Where GitHub handles support or shared inboxes

Tickets and conversations attach to the right contact and account in Gong, so sales sees open issues before the next call.

Where GitHub supplies contact or company data

Enriched fields land directly on records in Gong, and refreshes keep them from going stale.

Where GitHub can store CRM context: fields kept current

Owner, lifecycle stage, or account details from Gong sync into GitHub, so people working there have the context without switching tools.

What you can sync between GitHub and Gong

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

GitHub objects Gong objects How this pairing syncs
Users Author and assignee identities matched to internal directories. Users Gong users and team members with roles, titles, email, and settings, read via GET /v2/users to map call owners and participants to CRM and warehouse identities. Read-only. Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions.
Repositories Top-level containers whose metadata and settings syncs read to scope other objects. Transcripts Speaker-attributed, timestamped sentences retrieved via POST /v2/calls/transcript for one or more callIds; available only after asynchronous processing completes. Read-only. Repositories is specific to GitHub and Transcripts to Gong — each maps to any object or custom field on the other side.
Issues Synced two-way with project trackers and support tools, including labels and assignees. Interaction Stats (Activity) Aggregated talk/listen ratios, interaction stats, and day-by-day user activity retrieved via POST /v2/stats endpoints; read out for coaching and engagement reporting. Read-only. Issues is specific to GitHub and Interaction Stats (Activity) to Gong — each maps to any object or custom field on the other side.
Pull Requests Review state, status checks, and merge status feed engineering dashboards and workflow tools. Trackers & Scorecards Keyword and topic tracker definitions plus coaching scorecards, including answered scorecards, read from Settings as coaching and deal-risk signals. Read-only. Pull Requests is specific to GitHub and Trackers & Scorecards to Gong — each maps to any object or custom field on the other side.
Commits Read-only history used to link code activity to tickets and releases. CRM Objects Accounts, opportunities, stages, and users uploaded into Gong through the CRM integration API so CRM context appears alongside conversations. Write (upload) path. Commits is specific to GitHub and CRM Objects to Gong — each maps to any object or custom field on the other side.
Releases Tagged versions synced into changelogs, CRMs, or customer-notification systems. Library Call-library folders and folder content (curated calls and snippets) read via GET /v2/library/folders and /v2/library/folder-content. Read-only. Releases is specific to GitHub and Library to Gong — each maps to any object or custom field on the other side.

How changes propagate between GitHub and Gong

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

GitHub Gong Sub-second propagation

DetectionGitHub notifies Stacksync of record changes through webhook events. Webhooks with a broad event catalog covering issues, pull requests, pushes, and releases.

DeliveryEach detected change is written to Gong through its API, with automatic retries and rate-limit backoff.

Gong GitHub Interval-based propagation

DetectionStacksync polls Gong for changes on an incremental schedule, reading only records changed since the previous pass. Polling POST /v2/calls/extensive on fromDateTime/toDateTime.

DeliveryEach detected change is written to GitHub through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • GitHub: Authenticated REST requests are limited to 5,000 per hour per user; GitHub Apps scale limits per installation.
  • Gong: 3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
What ships with GitHub ⇄ Gong

Connect GitHub and Gong for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every GitHub–Gong connection.

Real-time

Two-way sync

Changes in GitHub or Gong instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever GitHub or Gong data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single GitHub or Gong record.

Observability

Monitoring

Track your GitHub ⇄ Gong sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between GitHub and Gong.

How the GitHub and Gong connectors work

GitHub

Integration surface
REST API and GraphQL API
Authentication
OAuth 2.0, fine-grained personal access tokens, or GitHub App installation tokens
Change detection
Webhooks with a broad event catalog covering issues, pull requests, pushes, and releases; polling for backfill
Capabilities
read · write · webhooks
Rate limits
Authenticated REST requests are limited to 5,000 per hour per user; GitHub Apps scale limits per installation.

Gong

Integration surface
REST API on api.gong.io/v2 - retrieval endpoints (calls, transcript, users, stats, settings, library, logs) plus write endpoints for importing calls, uploading CRM data, and data-privacy erasure
Authentication
Basic authorization header combining an Access Key and Access Key Secret (created by a Gong technical admin, base64-encoded as key:secret); OAuth 2.0 Bearer tokens are supported for marketplace apps
Change detection
Polling POST /v2/calls/extensive on fromDateTime/toDateTime; the public API exposes no outbound webhooks or CDC, though a Gong admin can configure a product-side automation Rule that POSTs matching calls to a URL. Transcripts and analysis appear only after asynchronous processing.
Capabilities
read · write
Rate limits
3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
Gong setup guide
How it works

How to connect GitHub to Gong — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate GitHub and Gong with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    GitHub connected
    Gong connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the GitHub and Gong objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · GitHub ⇄ Gong
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    GitHub Gong
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

GitHub and Gong integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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GDPR
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DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 480 integrations available for GitHub and Gong.

Popular · 6 of 480
All GitHub integrations All Gong integrations Browse all integrations
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