Real-time
Two-way sync
Changes in Full Enrich or Servicemax instantly reflect in both systems. No stale data, no manual imports.
Business productivity
Full Enrich to Servicemax integration — real-time, two-way sync
Keep Full Enrich and Servicemax in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Full Enrich and Servicemax
Stop re-entering the same information in Full Enrich and Servicemax: Stacksync keeps the records they share consistent in real time, in both directions.
Two tools in the daily stack often hold overlapping information: the same people, the same companies, or the same pieces of work, described twice. The tools do different jobs, so consolidating is not the answer; the overlap just needs to stop drifting.
Stacksync syncs Phone numbers, Credits, Enrichment requests, Contacts in Full Enrich with Stock History, Accounts, Contacts, Cases in Servicemax in real time. You choose which records overlap, map the fields that should match, and pick a direction or let changes flow both ways. From then on, an update made in either tool is reflected in the other within seconds, without exports or copy-paste.
Because the sync is field-level, each tool keeps its own extras; only the shared data is held in agreement.
Common use cases
- 01 Run waterfall enrichment over warehouse lead lists before importing them into outbound sequencers.
- 02 Backfill missing phone numbers on aging CRM records on a schedule.
- 03 Sync Work Orders (SVMXC__Service_Order__c) and Work Details bi-directionally with Postgres so ops and analytics teams read and write field-service data in plain SQL.
- 04 Keep Installed Products (SVMXC__Installed_Product__c) aligned with an asset or IoT database for warranty, entitlement, and service-history reporting.
Common sync patterns
Where both tools track people or companies: one consistent record
Contact and company details corrected in either tool update the other, so nobody works from the old version.
Where one tool produces events: mirror them in the other
Payments, replies, messages, or tickets created in one tool can create or update matching records in the other, keeping context in one place.
Where Servicemax is where the team documents or plans: keep its data fed
Information that originates in Full Enrich stays current in Servicemax instead of going stale after a one-time paste.
What you can sync between Full Enrich and Servicemax
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Full Enrich objects | Servicemax objects | How this pairing syncs | |
|---|---|---|---|
| Contacts The person inputs (name plus company or domain) sent for enrichment. | Contacts Standard Salesforce Contact; people linked to Accounts and service sites; synced with CRM and support person records. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. | |
| Emails Returned addresses with verification status, written back to the CRM or database. | Accounts Standard Salesforce Account; customer and site company records; synced two-way with CRM and database customer tables. | Emails is specific to Full Enrich and Accounts to Servicemax — each maps to any object or custom field on the other side. | |
| Phone numbers Returned mobile and direct-dial numbers from the provider waterfall. | Cases Standard Salesforce Case; support records that often precede a Work Order; synced with help desk tools and reporting databases. | Phone numbers is specific to Full Enrich and Cases to Servicemax — each maps to any object or custom field on the other side. | |
| Credits Account balance consumed on successful finds; monitored to pace sync jobs. | Products Standard Salesforce Product2; catalog of serviceable products and spare parts referenced by Installed Products and Work Details. | Credits is specific to Full Enrich and Products to Servicemax — each maps to any object or custom field on the other side. | |
| Enrichment requests Submitted batches of contacts to enrich; processed asynchronously by the waterfall. | Work Orders SVMXC__Service_Order__c; the core field-service job record for install, repair, and maintenance; synced two-way with databases and pushed to ERPs at close. | Enrichment requests is specific to Full Enrich and Work Orders to Servicemax — each maps to any object or custom field on the other side. | |
| Enrichment results Completed records fetched by request ID or delivered via webhook. | Work Details SVMXC__Service_Order_Line__c; line items on a Work Order for labor, parts used, and expenses; read out for billing or written back with usage. | Enrichment results is specific to Full Enrich and Work Details to Servicemax — each maps to any object or custom field on the other side. |
How changes propagate between Full Enrich and Servicemax
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Full Enrich Servicemax Sub-second propagation
DetectionFull Enrich notifies Stacksync of record changes through webhook events. Webhook callbacks when enrichment batches complete, with polling of result endpoints as a fallback.
DeliveryEach detected change is written to Servicemax through its API, with automatic retries and rate-limit backoff.
Servicemax Full Enrich Sub-second propagation
DetectionChanges in Servicemax are captured at the source via change data capture — no polling loop against its API. Salesforce mechanisms — Apex triggers or polling on SystemModstamp/LastModifiedDate, with Change Data Capture / Platform Events available per object.
DeliveryEach detected change is written to Full Enrich through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Full Enrich: Subject to the platform's API rate limits and per-batch size constraints.
- Servicemax: Governed by the Salesforce org-wide daily API request allocation, shared across all integrations and scaled by edition and license count.
What ships with Full Enrich ⇄ Servicemax
Connect Full Enrich and Servicemax for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Full Enrich–Servicemax connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Full Enrich or Servicemax data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Full Enrich or Servicemax record.
Observability
Monitoring
Track your Full Enrich ⇄ Servicemax sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Full Enrich and Servicemax.
How the Full Enrich and Servicemax connectors work
Full Enrich
- Integration surface
- REST API with asynchronous bulk enrichment endpoints
- Authentication
- API key (Bearer token)
- Change detection
- Webhook callbacks when enrichment batches complete, with polling of result endpoints as a fallback
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits and per-batch size constraints
Servicemax
- Integration surface
- Salesforce REST, SOAP, and Bulk APIs (ServiceMax is a managed package on the Salesforce platform)
- Authentication
- Salesforce OAuth login via a user with API access; the connecting profile needs object and field permissions on ServiceMax's SVMXC__ objects
- Change detection
- Salesforce mechanisms — Apex triggers or polling on SystemModstamp/LastModifiedDate, with Change Data Capture / Platform Events available per object where enabled
- Capabilities
- read · write · CDC
- Rate limits
- Governed by the Salesforce org-wide daily API request allocation, shared across all integrations and scaled by edition and license count
How it works
How to connect Full Enrich to Servicemax — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Full Enrich and Servicemax with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Full Enrich
connected
Servicemax
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Full Enrich and Servicemax objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Full Enrich ⇄ ServicemaxCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Full Enrich ServicemaxCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Full Enrich and Servicemax integration FAQ
-
Yes. Stacksync provides a managed, real-time two-way integration between Full Enrich and Servicemax: authenticate both systems, choose the objects to sync (such as Full Enrich's Contacts and Emails), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Full Enrich and Servicemax connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Full Enrich–Servicemax integration in-house.
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Yes — Stacksync ships production-grade connectors for both Full Enrich and Servicemax. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
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Change detection on Full Enrich: Webhook callbacks when enrichment batches complete, with polling of result endpoints as a fallback. On Servicemax: Salesforce mechanisms — Apex triggers or polling on SystemModstamp/LastModifiedDate, with Change Data Capture / Platform Events available per object where enabled. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
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On the Full Enrich side: Phone numbers, Credits, Enrichment requests, Contacts, plus custom fields where Full Enrich exposes them. On the Servicemax side: Stock History, Accounts, Contacts, Cases. Stacksync auto-detects both schemas and converts types between the two systems.
-
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
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