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Business productivity ⇄ CRM

Full Enrich to Gong integration — real-time, two-way sync

Keep Full Enrich and Gong in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Full Enrich and Gong

Sync what happens in Full Enrich with the customer records in Gong, in real time and in both directions.

The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Full Enrich holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.

Stacksync connects Enrichment requests, Contacts, Enrichment results, Emails in Full Enrich to Users, Interaction Stats (Activity), Trackers & Scorecards, CRM Objects in Gong with bi-directional, real-time sync. Activity and record changes in Full Enrich update the matching contact or account in Gong, and CRM data flows the other way wherever Full Enrich can store and use it.

Common use cases

  • 01 Route enrichment completions via webhook into a database that keeps contactability status current.
  • 02 Enrich new CRM contacts with verified emails and mobile numbers as they are created.
  • 03 Import externally recorded dialer or web-conference calls into Gong via POST /v2/calls so they get transcribed and analyzed like native Gong calls.
  • 04 Upload warehouse- or CRM-derived Accounts, Opportunities, and stages into Gong through the CRM integration API so deal context shows alongside conversations.

Common sync patterns

Where Full Enrich runs outreach

Prospects, sends, and replies sync into Gong, keeping lead status current without manual imports.

Where Full Enrich supplies contact or company data

Enriched fields land directly on records in Gong, and refreshes keep them from going stale.

Where Full Enrich can store CRM context: fields kept current

Owner, lifecycle stage, or account details from Gong sync into Full Enrich, so people working there have the context without switching tools.

What you can sync between Full Enrich and Gong

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Full Enrich objects Gong objects How this pairing syncs
Phone numbers Returned mobile and direct-dial numbers from the provider waterfall. Library Call-library folders and folder content (curated calls and snippets) read via GET /v2/library/folders and /v2/library/folder-content. Read-only. Phone numbers is specific to Full Enrich and Library to Gong — each maps to any object or custom field on the other side.
Credits Account balance consumed on successful finds; monitored to pace sync jobs. Data Privacy (Erasure) GDPR/CCPA deletion handled by POST /v2/data-privacy/erase-data-for-email, with data-for-email lookups on the read side; a write path used for compliance deletions. Credits is specific to Full Enrich and Data Privacy (Erasure) to Gong — each maps to any object or custom field on the other side.
Enrichment requests Submitted batches of contacts to enrich; processed asynchronously by the waterfall. Calls Retrieved via POST /v2/calls/extensive with participants, topics, trackers, scorecards, and media URLs, filtered by fromDateTime/toDateTime; external recordings are also imported via POST /v2/calls with media uploaded via PUT /v2/calls/{id}/media. Read and write. Enrichment requests is specific to Full Enrich and Calls to Gong — each maps to any object or custom field on the other side.
Contacts The person inputs (name plus company or domain) sent for enrichment. Transcripts Speaker-attributed, timestamped sentences retrieved via POST /v2/calls/transcript for one or more callIds; available only after asynchronous processing completes. Read-only. Contacts is specific to Full Enrich and Transcripts to Gong — each maps to any object or custom field on the other side.
Enrichment results Completed records fetched by request ID or delivered via webhook. Users Gong users and team members with roles, titles, email, and settings, read via GET /v2/users to map call owners and participants to CRM and warehouse identities. Read-only. Enrichment results is specific to Full Enrich and Users to Gong — each maps to any object or custom field on the other side.
Emails Returned addresses with verification status, written back to the CRM or database. Interaction Stats (Activity) Aggregated talk/listen ratios, interaction stats, and day-by-day user activity retrieved via POST /v2/stats endpoints; read out for coaching and engagement reporting. Read-only. Emails is specific to Full Enrich and Interaction Stats (Activity) to Gong — each maps to any object or custom field on the other side.

How changes propagate between Full Enrich and Gong

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Full Enrich Gong Sub-second propagation

DetectionFull Enrich notifies Stacksync of record changes through webhook events. Webhook callbacks when enrichment batches complete, with polling of result endpoints as a fallback.

DeliveryEach detected change is written to Gong through its API, with automatic retries and rate-limit backoff.

Gong Full Enrich Interval-based propagation

DetectionStacksync polls Gong for changes on an incremental schedule, reading only records changed since the previous pass. Polling POST /v2/calls/extensive on fromDateTime/toDateTime.

DeliveryEach detected change is written to Full Enrich through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Full Enrich: Subject to the platform's API rate limits and per-batch size constraints.
  • Gong: 3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
What ships with Full Enrich ⇄ Gong

Connect Full Enrich and Gong for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Full Enrich–Gong connection.

Real-time

Two-way sync

Changes in Full Enrich or Gong instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Full Enrich or Gong data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Full Enrich or Gong record.

Observability

Monitoring

Track your Full Enrich ⇄ Gong sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Full Enrich and Gong.

How the Full Enrich and Gong connectors work

Full Enrich

Integration surface
REST API with asynchronous bulk enrichment endpoints
Authentication
API key (Bearer token)
Change detection
Webhook callbacks when enrichment batches complete, with polling of result endpoints as a fallback
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits and per-batch size constraints

Gong

Integration surface
REST API on api.gong.io/v2 - retrieval endpoints (calls, transcript, users, stats, settings, library, logs) plus write endpoints for importing calls, uploading CRM data, and data-privacy erasure
Authentication
Basic authorization header combining an Access Key and Access Key Secret (created by a Gong technical admin, base64-encoded as key:secret); OAuth 2.0 Bearer tokens are supported for marketplace apps
Change detection
Polling POST /v2/calls/extensive on fromDateTime/toDateTime; the public API exposes no outbound webhooks or CDC, though a Gong admin can configure a product-side automation Rule that POSTs matching calls to a URL. Transcripts and analysis appear only after asynchronous processing.
Capabilities
read · write
Rate limits
3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
Gong setup guide
How it works

How to connect Full Enrich to Gong — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Full Enrich and Gong with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Full Enrich connected
    Gong connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Full Enrich and Gong objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Full Enrich ⇄ Gong
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Full Enrich Gong
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Full Enrich and Gong integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 409 integrations available for Full Enrich and Gong.

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