Two-way sync
Changes in Front or Logisense instantly reflect in both systems. No stale data, no manual imports.
Keep Front and Logisense in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
Logisense holds the financial truth: who the customers are, what they were billed, what they paid. Front is where part of the day-to-day work happens, and that work often involves the same customers and transactions. Without a live connection, the two drift apart, and people end up answering questions from stale copies.
Stacksync keeps Usage, Invoice, Payment, Extension Attribute in Logisense and Teammates, Channels, Conversations, Messages in Front in sync, bi-directionally and in real time. Whatever records Front keeps and whatever events it produces, the overlap with Logisense is mapped field by field, and a change on either side shows up on the other within seconds.
There is no middleware to build, no API rate limits to babysit, and no nightly job that leaves the morning running on yesterday's data.
A customer's details updated in either system update the other, so finance and the rest of the business stop maintaining two versions of the same customer.
Front-line teams see invoice and payment status from Logisense next to the customer they are helping, without logging into the finance system.
Payment and charge activity flows into Logisense as it happens, so the books reflect reality without manual reconciliation.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Front objects | Logisense objects | How this pairing syncs | |
|---|---|---|---|
| Contacts People across channels; matched to CRM contacts, with custom fields carrying external context. | Contact People attached to an Account (billing, technical); synced two-way with CRM contacts and warehouse person records. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. Custom fields on either side are included in the mapping. | |
| Accounts Company groupings of contacts; kept aligned with CRM accounts. | Account Customer or partner records holding billing settings; hierarchical parent-child, synced two-way with CRM and warehouse customer tables. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in both directions. Custom fields on either side are included in the mapping. | |
| Messages Inbound and outbound emails, chats, and SMS within a conversation; read out for response-time reporting. | Package and Service Product catalog of offerings and their chargeable services (one-time, recurring, usage-based); read for reporting or written from a catalog source. | Messages is specific to Front and Package and Service to Logisense — each maps to any object or custom field on the other side. | |
| Comments Internal team notes on conversations; usually read-only in syncs. | Account Service Billable line item of a Package assigned to an account; written when provisioning or changing a subscription, read for entitlement checks. | Comments is specific to Front and Account Service to Logisense — each maps to any object or custom field on the other side. | |
| Inboxes Shared queues that conversations live in; used to segment reporting by team or channel. | Usage Metered usage records fed to the rating engine and classified by Usage Class and Unit; written in from product or warehouse event data. | Inboxes is specific to Front and Usage to Logisense — each maps to any object or custom field on the other side. | |
| Tags Labels applied to conversations; drive routing and category-level analytics. | Invoice Generated billing documents with items, history, and status; typically read out to ERPs and warehouses for finance and reconciliation. | Tags is specific to Front and Invoice to Logisense — each maps to any object or custom field on the other side. |
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DetectionFront notifies Stacksync of record changes through webhook events. Application webhooks and rule-triggered webhooks, with the events endpoint available for polling.
DeliveryEach detected change is written to Logisense through its API, with automatic retries and rate-limit backoff.
DetectionLogisense notifies Stacksync of record changes through webhook events. Webhook event subscriptions push near-real-time notifications on record status changes (e.g.
DeliveryEach detected change is written to Front through its API, with automatic retries and rate-limit backoff.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Front–Logisense connection.
Changes in Front or Logisense instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever Front or Logisense data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single Front or Logisense record.
Track your Front ⇄ Logisense sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between Front and Logisense.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate Front and Logisense with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the Front and Logisense objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time two-way integration between Front and Logisense: authenticate both systems, choose the objects to sync (such as Front's Contacts and Accounts), map fields visually, and changes propagate both ways in milliseconds — no code required.
On the Logisense side: Usage, Invoice, Payment, Extension Attribute, plus custom fields where Logisense exposes them. On the Front side: Teammates, Channels, Conversations, Messages. Stacksync auto-detects both schemas and converts types between the two systems.
Yes. Each object mapping can be bidirectional or restricted to a single direction (both systems accept writes). Read-only mirrors, one-way pushes, and full two-way sync can be mixed in the same integration.
Common patterns for Front and Logisense: Where Front tracks people or companies: one identity; Where Front handles customer conversations: billing context in view; Where Front collects payments or triggers charges: events land in Logisense. A customer's details updated in either system update the other, so finance and the rest of the business stop maintaining two versions of the same customer.
Front: REST API (Core API). Authentication: OAuth authorization via the Stacksync UI ("Connections" > "create new connection" > "Front" > "Authorize") — no coding required. Logisense: REST API (versioned, e.g. v9/v10). Authentication: JSON Web Token (JWT) bearer tokens obtained via the API and refreshed before expiry. Stacksync manages authentication, retries, and rate limits on both sides.
Logisense: Account Services represent the billable line items of a Package assigned to an account; catalog package and service pricing can be overridden at the account level. Front: The data model is conversation-centric: messages, comments, and tags attach to conversations rather than tickets, which shapes how support data maps to relational tables. Stacksync's field mapping accounts for these differences between Front and Logisense without custom code.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Securely connects to your systems with:
Every pair below is a real-time, two-way sync. Search all 382 integrations available for Front and Logisense.