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CRM ⇄ Human resources

Freshworks CRM to Greenhouse integration — real-time, two-way sync

Keep Freshworks CRM and Greenhouse in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

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Why teams connect Freshworks CRM and Greenhouse

Keep the people who own accounts in Freshworks CRM in step with the workforce records in Greenhouse, so ownership, roles, and org structure stay current in both systems, in real time and in both directions.

Freshworks CRM runs on people as much as on accounts: every contact, deal, and account has an owner, and those owners are employees whose roles, teams, and status are held in Greenhouse. Greenhouse is the system of record for the workforce, from new hires to promotions to departures, and often for the candidates the business is still deciding on. When the two systems are connected only by re-keying or an overnight export, they drift apart, and the CRM ends up assigning accounts to people who have left, holding territories that no longer match the org chart, and waiting days to give a new rep access.

Stacksync syncs Appointments, Sales activities, Lists, Notes in Freshworks CRM with Scorecards, Scheduled Interviews, Users, Departments and Offices in Greenhouse field by field, in real time, and in both directions. You decide which system owns which fields, so Greenhouse stays authoritative on roles and org structure while Freshworks CRM keeps ownership and territory current, and Stacksync resolves conflicts by the rules you set.

Common use cases

  • 01 Keep list membership aligned with segments computed in the warehouse.
  • 02 Mirror deal and activity data into a Postgres database that internal tools query directly.
  • 03 Write enriched or sourced Candidates from external tools into Greenhouse and keep contact fields refreshed as data changes.
  • 04 Stream Jobs, Departments, and Offices into a reporting database for recruiting funnel and time-to-fill dashboards.

Common sync patterns

New team members provisioned when they are hired

When Greenhouse records a new hire, a matching user or owner is created in Freshworks CRM, so a new rep can start working accounts without waiting on a manual setup ticket.

Ownership and territory follow the org chart

When a person changes team, manager, or region in Greenhouse, their accounts and territory assignments in Freshworks CRM update to match, so pipeline stays with the right owner.

Deactivate access when someone leaves

When Greenhouse marks a worker as departed, the matching user in Freshworks CRM is flagged or deactivated, so former employees do not keep CRM access after their last day.

What you can sync between Freshworks CRM and Greenhouse

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Freshworks CRM objects Greenhouse objects How this pairing syncs
Tasks Follow-ups created from external signals such as product usage events. Applications Links a Candidate to a Job; carries current stage, status, and source. Movable, rejectable, and hireable through Harvest write calls. Tasks is specific to Freshworks CRM and Applications to Greenhouse — each maps to any object or custom field on the other side.
Appointments Meeting records readable for activity reporting. Jobs Requisitions with openings, hiring team, departments, and offices; created and patched via Harvest, read out for funnel and time-to-fill reporting. Appointments is specific to Freshworks CRM and Jobs to Greenhouse — each maps to any object or custom field on the other side.
Sales activities Logged activity types used in engagement and productivity analysis. Offers Offer records tied to an Application with status and custom offer fields; readable and patchable, commonly synced to HRIS on hire. Sales activities is specific to Freshworks CRM and Offers to Greenhouse — each maps to any object or custom field on the other side.
Lists Contact list membership synced against segments computed in a warehouse. Scorecards Interviewer feedback and ratings tied to interviews; read-only in Harvest, exported to a warehouse for interview analytics. Lists is specific to Freshworks CRM and Scorecards to Greenhouse — each maps to any object or custom field on the other side.
Notes Context records attached to contacts, accounts, and deals. Scheduled Interviews Interview events with interviewers, times, and rooms; full create/update/delete support for calendar and reporting syncs. Notes is specific to Freshworks CRM and Scheduled Interviews to Greenhouse — each maps to any object or custom field on the other side.
Contacts Unified sales-and-marketing person records; the core entity for bidirectional syncs. Users Greenhouse users (recruiters, hiring managers); read and written, and referenced by the On-Behalf-Of header on every write. Contacts is specific to Freshworks CRM and Users to Greenhouse — each maps to any object or custom field on the other side.

How changes propagate between Freshworks CRM and Greenhouse

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Freshworks CRM Greenhouse Sub-second propagation

DetectionFreshworks CRM notifies Stacksync of record changes through webhook events. Polling with updated-at filters.

DeliveryEach detected change is written to Greenhouse through its API, with automatic retries and rate-limit backoff.

Greenhouse Freshworks CRM Sub-second propagation

DetectionGreenhouse notifies Stacksync of record changes through webhook events. HMAC-SHA256 signed webhooks for candidate, application, job, and interview events, plus polling list endpoints with created_after / updated_after /.

DeliveryEach detected change is written to Freshworks CRM through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Freshworks CRM: Subject to per-account API rate limits that vary by plan.
  • Greenhouse: Harvest enforces a per-integration limit over a rolling 10-second window (X-RateLimit-Limit, commonly 50 requests / 10s for approved integrations); responses carry X-RateLimit-Remaining and, on a 429, X-RateLimit-Reset and Retry-After.
What ships with Freshworks CRM ⇄ Greenhouse

Connect Freshworks CRM and Greenhouse for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Freshworks CRM–Greenhouse connection.

Real-time

Two-way sync

Changes in Freshworks CRM or Greenhouse instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Freshworks CRM or Greenhouse data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Freshworks CRM or Greenhouse record.

Observability

Monitoring

Track your Freshworks CRM ⇄ Greenhouse sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Freshworks CRM and Greenhouse.

How the Freshworks CRM and Greenhouse connectors work

Freshworks CRM

Integration surface
REST API
Authentication
API key sent as a Token authorization header
Change detection
Polling with updated-at filters; outbound webhooks can be configured through workflow automations
Capabilities
read · write · webhooks
Rate limits
Subject to per-account API rate limits that vary by plan

Greenhouse

Integration surface
Harvest REST API (plus read-only Job Board API and the Ingestion API for bulk candidate import)
Authentication
HTTP Basic Auth with a Harvest API key (key as username, blank password, colon appended then Base64-encoded); write calls require an On-Behalf-Of header naming the Greenhouse user
Change detection
HMAC-SHA256 signed webhooks for candidate, application, job, and interview events, plus polling list endpoints with created_after / updated_after / last_activity_after filters
Capabilities
read · write · webhooks
Rate limits
Harvest enforces a per-integration limit over a rolling 10-second window (X-RateLimit-Limit, commonly 50 requests / 10s for approved integrations); responses carry X-RateLimit-Remaining and, on a 429, X-RateLimit-Reset and Retry-After.
Greenhouse setup guide
How it works

How to connect Freshworks CRM to Greenhouse — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Freshworks CRM and Greenhouse with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Freshworks CRM connected
    Greenhouse connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Freshworks CRM and Greenhouse objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Freshworks CRM ⇄ Greenhouse
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Freshworks CRM Greenhouse
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Freshworks CRM and Greenhouse integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

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SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 522 integrations available for Freshworks CRM and Greenhouse.

Popular · 7 of 522
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