Real-time
Two-way sync
Changes in Folk CRM or Smartsheet instantly reflect in both systems. No stale data, no manual imports.
CRM ⇄ Business productivity
Folk CRM to Smartsheet integration — real-time, two-way sync
Keep Folk CRM and Smartsheet in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
- SOC 2 and 6 other compliance frameworks
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Adopted by fast-scaling companies moving mission-critical data in real time
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Why teams connect Folk CRM and Smartsheet
Sync what happens in Smartsheet with the customer records in Folk CRM, in real time and in both directions.
The CRM is supposed to be the record of every customer relationship, but customer-relevant information also accumulates in the other tools a team runs. Whatever Smartsheet holds or produces that touches a customer, whether conversations, payments, replies, enriched data, or notes, the CRM only benefits if it arrives without someone copying it over.
Stacksync connects Attachments, Discussions and Comments, Users and Groups, Sheets in Smartsheet to Custom fields, Notes, Reminders, People in Folk CRM with bi-directional, real-time sync. Activity and record changes in Smartsheet update the matching contact or account in Folk CRM, and CRM data flows the other way wherever Smartsheet can store and use it.
Common use cases
- 01 Write records from a CRM or ERP into Smartsheet Rows so ops teams manage intake and status in a grid, then push status Cells back to the source.
- 02 Pull Reports and Sheets into a warehouse for cross-project reporting and dashboards without manual CSV exports.
- 03 Keep folk and a billing or customer success tool aligned on company records as deals close.
- 04 Sync folk people and companies with a marketing or outbound tool so outreach lists stay current.
Common sync patterns
Where Smartsheet supplies contact or company data
Enriched fields land directly on records in Folk CRM, and refreshes keep them from going stale.
Where Smartsheet can store CRM context: fields kept current
Owner, lifecycle stage, or account details from Folk CRM sync into Smartsheet, so people working there have the context without switching tools.
What you can sync between Folk CRM and Smartsheet
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| Folk CRM objects | Smartsheet objects | How this pairing syncs | |
|---|---|---|---|
| Groups Shared workspaces that organize contacts; group membership is often the field integrations act on. | Reports Read-only roll-ups spanning multiple sheets; pulled into a warehouse for cross-sheet reporting, capped at 50,000 rows. | Groups is specific to Folk CRM and Reports to Smartsheet — each maps to any object or custom field on the other side. | |
| Custom fields Group-scoped attributes that receive enriched or computed values from external systems. | Attachments Files linked to rows or sheets; posting one carries a 10x rate cost, so bulk file sync is throttled to 30 per minute. | Custom fields is specific to Folk CRM and Attachments to Smartsheet — each maps to any object or custom field on the other side. | |
| Notes Free-text context attached to people and companies, readable for reporting. | Discussions and Comments Threaded comments on rows and sheets; read out to sync collaboration history or activity into another system. | Notes is specific to Folk CRM and Discussions and Comments to Smartsheet — each maps to any object or custom field on the other side. | |
| Reminders Follow-up items that can be created from external triggers. | Users and Groups Account membership and sharing; synced to keep an HR or identity source aligned with sheet and workspace access. | Reminders is specific to Folk CRM and Users and Groups to Smartsheet — each maps to any object or custom field on the other side. | |
| People Contact records; the primary entity synced with outreach and enrichment tools. | Sheets The core container; each sheet has typed columns, rows, and a modifiedAt stamp. Stacksync treats a sheet as a table and syncs its rows two-way. | People is specific to Folk CRM and Sheets to Smartsheet — each maps to any object or custom field on the other side. | |
| Companies Organization records linked to people and kept aligned with billing or CS systems. | Rows Records inside a sheet, each with createdAt/modifiedAt and cells keyed by columnId; the primary unit synced to and from external tables. | Companies is specific to Folk CRM and Rows to Smartsheet — each maps to any object or custom field on the other side. |
How changes propagate between Folk CRM and Smartsheet
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
Folk CRM Smartsheet Sub-second propagation
DetectionFolk CRM notifies Stacksync of record changes through webhook events. Webhook subscriptions for record events, with polling of list endpoints as a fallback.
DeliveryEach detected change is written to Smartsheet through its API, with automatic retries and rate-limit backoff.
Smartsheet Folk CRM Sub-second propagation
DetectionSmartsheet notifies Stacksync of record changes through webhook events. Sheet-scoped webhooks subscribed to *.* events notify on row and cell changes.
DeliveryEach detected change is written to Folk CRM through its API, with automatic retries and rate-limit backoff.
Rate-limit considerations
- Folk CRM: Subject to the platform's API rate limits.
- Smartsheet: 300 requests per minute per access token; heavy calls like posting attachments cost 10x (30/min). A 429 returns errorCode 4003, back off ~60s.
What ships with Folk CRM ⇄ Smartsheet
Connect Folk CRM and Smartsheet for flexible, real-time data sync.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Folk CRM–Smartsheet connection.
No-code + pro-code
Workflow automation
Trigger automated workflows whenever Folk CRM or Smartsheet data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
At scale
Event queues
Handle millions of events per minute without losing a single Folk CRM or Smartsheet record.
Observability
Monitoring
Track your Folk CRM ⇄ Smartsheet sync health, view errors, and replay failed events in one click.
Trading partners
EDI
Transform legacy EDI complexity into simple database interactions between Folk CRM and Smartsheet.
How the Folk CRM and Smartsheet connectors work
Folk CRM
- Integration surface
- REST API
- Authentication
- API key (Bearer token)
- Change detection
- Webhook subscriptions for record events, with polling of list endpoints as a fallback
- Capabilities
- read · write · webhooks
- Rate limits
- Subject to the platform's API rate limits
Smartsheet
- Integration surface
- REST API (v2.0)
- Authentication
- OAuth 2.0 authorization-code flow, or a raw/personal API access token passed as a Bearer header
- Change detection
- Sheet-scoped webhooks subscribed to *.* events notify on row and cell changes; otherwise polling on sheet and row modifiedAt timestamps
- Capabilities
- read · write · webhooks
- Rate limits
- 300 requests per minute per access token; heavy calls like posting attachments cost 10x (30/min). A 429 returns errorCode 4003, back off ~60s.
How it works
How to connect Folk CRM to Smartsheet — three steps, no code
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
- 01
Connect your apps
Authenticate Folk CRM and Smartsheet with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Folk CRM
connected
Smartsheet
connected
OAuth 2.0SSH tunnelSSL certificateVPC peering - 02
Choose tables
Pick the Folk CRM and Smartsheet objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
objects · Folk CRM ⇄ SmartsheetCustomers 12,480Sales Orders 8,213Invoices 5,902Items 1,344 - 03
Map fields
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Folk CRM SmartsheetCompany company_name textEmail email textAmount amount numericCreated created_at timestamp
FAQ
Folk CRM and Smartsheet integration FAQ
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Yes. Stacksync provides a managed, real-time two-way integration between Folk CRM and Smartsheet: authenticate both systems, choose the objects to sync (such as Folk CRM's Groups and Custom fields), map fields visually, and changes propagate both ways in milliseconds — no code required.
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Folk CRM: REST API. Authentication: API key (Bearer token). Smartsheet: REST API (v2.0). Authentication: OAuth 2.0 authorization-code flow, or a raw/personal API access token passed as a Bearer header. Stacksync manages authentication, retries, and rate limits on both sides.
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Smartsheet: A sheet is capped at 500,000 cells (rows multiplied by columns), and no single cell can hold more than 4,000 characters. Folk CRM: Custom fields are defined per group, which means field mappings can differ across groups within the same workspace. Stacksync's field mapping accounts for these differences between Folk CRM and Smartsheet without custom code.
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Stacksync is SOC 2 Type II and ISO 27001 certified with HIPAA BAA support. Data is encrypted in transit, and a zero-persistent-storage architecture means Folk CRM and Smartsheet records are not retained after a sync operation.
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Stacksync pricing is usage-based and starts at $1,000/month, including the managed Folk CRM and Smartsheet connectors, real-time two-way sync, monitoring, and support. That replaces building and maintaining a custom Folk CRM–Smartsheet integration in-house.
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Yes — Stacksync ships production-grade connectors for both Folk CRM and Smartsheet. The connectors handle authentication, schema detection, rate limits, and retries; you configure the sync, and Stacksync operates it.
SECURITY
Security teams trust Stacksync
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS
SSO & SCIM
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Alerts
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
Secure connection options
Securely connects to your systems with:
Related integrations
Every pair below is a real-time, two-way sync. Search all 421 integrations available for Folk CRM and Smartsheet.
Popular · 5 of 421
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Folk CRM ⇄ Google Sheets -
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No integrations match .
