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ERP ⇄ CRM

Extensiv (3PL Central) to Gong integration — real-time, two-way sync

Keep Extensiv (3PL Central) and Gong in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
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Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Extensiv (3PL Central) and Gong

Close the gap between front office and back office: Gong and Extensiv (3PL Central) share customers and status in real time, in both directions.

Gong holds the customer relationship; Extensiv (3PL Central) runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.

Stacksync syncs CRM Objects, Library, Data Privacy (Erasure), Calls in Gong with Receivers, Shipments, Warehouses, Inventory adjustments in Extensiv (3PL Central) field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • 01 Sync Interaction Stats such as talk ratios and per-rep activity into a coaching database for engagement and rep-performance dashboards.
  • 02 Import externally recorded dialer or web-conference calls into Gong via POST /v2/calls so they get transcribed and analyzed like native Gong calls.
  • 03 Push receiving confirmations back to purchasing systems when inbound stock arrives.
  • 04 Consolidate order and shipment data across 3PL clients into a reporting database for billing and SLA tracking.

Common sync patterns

One customer master

Where both systems keep customer or organization records, corrections in either propagate to the other, ending dual maintenance.

Where Extensiv (3PL Central) manages people and org data: keep Gong aligned

Owners, territories, and org structure informed by Extensiv (3PL Central) stay current in Gong.

Where Extensiv (3PL Central) handles order-to-cash: closed-won flows through

A deal won in Gong creates or updates the customer in Extensiv (3PL Central) with clean data, so fulfillment and invoicing start without re-entry.

What you can sync between Extensiv (3PL Central) and Gong

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Extensiv (3PL Central) objects Gong objects How this pairing syncs
Shipments Carrier and tracking details synced back once orders ship. Library Call-library folders and folder content (curated calls and snippets) read via GET /v2/library/folders and /v2/library/folder-content. Read-only. Shipments is specific to Extensiv (3PL Central) and Library to Gong — each maps to any object or custom field on the other side.
Warehouses Facility records that partition inventory and order routing. Data Privacy (Erasure) GDPR/CCPA deletion handled by POST /v2/data-privacy/erase-data-for-email, with data-for-email lookups on the read side; a write path used for compliance deletions. Warehouses is specific to Extensiv (3PL Central) and Data Privacy (Erasure) to Gong — each maps to any object or custom field on the other side.
Inventory adjustments Manual stock corrections that reconciliation syncs need to capture. Calls Retrieved via POST /v2/calls/extensive with participants, topics, trackers, scorecards, and media URLs, filtered by fromDateTime/toDateTime; external recordings are also imported via POST /v2/calls with media uploaded via PUT /v2/calls/{id}/media. Read and write. Inventory adjustments is specific to Extensiv (3PL Central) and Calls to Gong — each maps to any object or custom field on the other side.
Customers The 3PL's clients; nearly every other record is scoped to one, so syncs carry customer context on each call. Transcripts Speaker-attributed, timestamped sentences retrieved via POST /v2/calls/transcript for one or more callIds; available only after asynchronous processing completes. Read-only. Customers is specific to Extensiv (3PL Central) and Transcripts to Gong — each maps to any object or custom field on the other side.
Items SKU masters kept aligned between the merchant's systems and the warehouse. Users Gong users and team members with roles, titles, email, and settings, read via GET /v2/users to map call owners and participants to CRM and warehouse identities. Read-only. Items is specific to Extensiv (3PL Central) and Users to Gong — each maps to any object or custom field on the other side.
Inventory On-hand and available quantities by warehouse, mirrored out to drive channel availability. Interaction Stats (Activity) Aggregated talk/listen ratios, interaction stats, and day-by-day user activity retrieved via POST /v2/stats endpoints; read out for coaching and engagement reporting. Read-only. Inventory is specific to Extensiv (3PL Central) and Interaction Stats (Activity) to Gong — each maps to any object or custom field on the other side.

How changes propagate between Extensiv (3PL Central) and Gong

Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.

Extensiv (3PL Central) Gong Sub-second propagation

DetectionExtensiv (3PL Central) notifies Stacksync of record changes through webhook events. Webhook events for order, receipt, item, and inventory changes, with polling on modified-date filters as a fallback.

DeliveryEach detected change is written to Gong through its API, with automatic retries and rate-limit backoff.

Gong Extensiv (3PL Central) Interval-based propagation

DetectionStacksync polls Gong for changes on an incremental schedule, reading only records changed since the previous pass. Polling POST /v2/calls/extensive on fromDateTime/toDateTime.

DeliveryEach detected change is written to Extensiv (3PL Central) through its API, with automatic retries and rate-limit backoff.

Rate-limit considerations

  • Extensiv (3PL Central): Subject to the platform's API rate limits; batch endpoints reduce call volume for order and inventory syncs.
  • Gong: 3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
What ships with Extensiv (3PL Central) ⇄ Gong

Connect Extensiv (3PL Central) and Gong for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Extensiv (3PL Central)–Gong connection.

Real-time

Two-way sync

Changes in Extensiv (3PL Central) or Gong instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Extensiv (3PL Central) or Gong data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Extensiv (3PL Central) or Gong record.

Observability

Monitoring

Track your Extensiv (3PL Central) ⇄ Gong sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Extensiv (3PL Central) and Gong.

How the Extensiv (3PL Central) and Gong connectors work

Extensiv (3PL Central)

Integration surface
REST API
Authentication
Short-lived access tokens obtained from integration client credentials (client ID and secret)
Change detection
Webhook events for order, receipt, item, and inventory changes, with polling on modified-date filters as a fallback
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits; batch endpoints reduce call volume for order and inventory syncs

Gong

Integration surface
REST API on api.gong.io/v2 - retrieval endpoints (calls, transcript, users, stats, settings, library, logs) plus write endpoints for importing calls, uploading CRM data, and data-privacy erasure
Authentication
Basic authorization header combining an Access Key and Access Key Secret (created by a Gong technical admin, base64-encoded as key:secret); OAuth 2.0 Bearer tokens are supported for marketplace apps
Change detection
Polling POST /v2/calls/extensive on fromDateTime/toDateTime; the public API exposes no outbound webhooks or CDC, though a Gong admin can configure a product-side automation Rule that POSTs matching calls to a URL. Transcripts and analysis appear only after asynchronous processing.
Capabilities
read · write
Rate limits
3 API calls per second and 10,000 calls per day per company by default; exceeding returns HTTP 429 with a Retry-After header, and limits can be raised by contacting Gong.
Gong setup guide
How it works

How to connect Extensiv (3PL Central) to Gong — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Extensiv (3PL Central) and Gong with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Extensiv (3PL Central) connected
    Gong connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Extensiv (3PL Central) and Gong objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Extensiv (3PL Central) ⇄ Gong
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Extensiv (3PL Central) Gong
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Extensiv (3PL Central) and Gong integration FAQ

SECURITY

Security teams trust Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 Type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 428 integrations available for Extensiv (3PL Central) and Gong.

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