Real-time sync
Changes in E2 Shop System or Kustomer instantly reflect in both systems. No stale data, no manual imports.
Keep E2 Shop System and Kustomer in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.
E2 Shop System is a read-only source: Stacksync reads its data in real time and delivers it into Kustomer, so Kustomer always reflects the current state of E2 Shop System — without exports, scripts, or schedulers.
Kustomer holds the customer relationship; E2 Shop System runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.
Owners, territories, and org structure informed by E2 Shop System stay current in Kustomer.
A deal won in Kustomer creates or updates the customer in E2 Shop System with clean data, so fulfillment and invoicing start without re-entry.
Invoice and payment state from E2 Shop System shows on the account in Kustomer, so reps see balances before promising the next order.
Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.
| E2 Shop System objects | Kustomer objects | How this pairing syncs | |
|---|---|---|---|
| Customers Buyer records synced to CRM or accounting counterparts. | Customers The central record whose timeline aggregates every interaction; external attributes sync onto it. | Same entity on both sides — records pair one-to-one and field-level changes reconcile in the writable direction. | |
| Parts Part masters with routings and material definitions specific to each shop. | Messages Individual messages within conversations support full-thread replication. | Parts is specific to E2 Shop System and Messages to Kustomer — each maps to any object or custom field on the other side. | |
| Routings / Operations Per-part operation sequences that carry estimated and actual times. | Companies Organization records group customers and map to CRM accounts. | Routings / Operations is specific to E2 Shop System and Companies to Kustomer — each maps to any object or custom field on the other side. | |
| Purchase orders Outside material and service purchases tied to jobs. | Custom Objects (Klasses) Structured external records such as orders and subscriptions synced in to appear on the customer timeline. | Purchase orders is specific to E2 Shop System and Custom Objects (Klasses) to Kustomer — each maps to any object or custom field on the other side. | |
| Time tickets Labor collection records used for job costing. | Users Agent records map conversation ownership to people in other systems. | Time tickets is specific to E2 Shop System and Users to Kustomer — each maps to any object or custom field on the other side. | |
| Invoices Billing records synced to accounting for AR reporting. | Teams Team assignments support routing parity and reporting. | Invoices is specific to E2 Shop System and Teams to Kustomer — each maps to any object or custom field on the other side. |
Each direction of the sync is driven by what the source system can signal and what the destination accepts — detection, delivery, and expected latency below.
DetectionStacksync polls E2 Shop System for changes on an incremental schedule, reading only records changed since the previous pass. Polling database tables or scheduled exports.
DeliveryEach detected change is written to Kustomer through its API, with automatic retries and rate-limit backoff.
DetectionKustomer notifies Stacksync of record changes through webhook events. Outbound webhooks on record events, plus polling for backfill.
DeliveryE2 Shop System does not accept inbound record writes, so this direction carries requests rather than records: E2 Shop System's output flows back as field updates on the originating Kustomer records.
Real-time sync, workflow automation, event queues, EDI, and monitoring, for every E2 Shop System–Kustomer connection.
Changes in E2 Shop System or Kustomer instantly reflect in both systems. No stale data, no manual imports.
Trigger automated workflows whenever E2 Shop System or Kustomer data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.
Handle millions of events per minute without losing a single E2 Shop System or Kustomer record.
Track your E2 Shop System ⇄ Kustomer sync health, view errors, and replay failed events in one click.
Transform legacy EDI complexity into simple database interactions between E2 Shop System and Kustomer.
Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.
Authenticate E2 Shop System and Kustomer with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.
Pick the E2 Shop System and Kustomer objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.
Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.
Yes. Stacksync provides a managed, real-time integration between E2 Shop System and Kustomer — E2 Shop System is a read-only source, so data flows from it into the other system: authenticate both systems, choose the objects to sync, map fields visually, and changes propagate in milliseconds — no code required.
Change detection on E2 Shop System: Polling database tables or scheduled exports. On Kustomer: Outbound webhooks on record events, plus polling for backfill. Each detected change propagates to the other side in milliseconds, with field-level conflict resolution and an inspectable event log.
On the Kustomer side: Users, Teams, Tags, Notes, plus custom fields where Kustomer exposes them. On the E2 Shop System side: Invoices, Quotes / Estimates, Jobs / Work orders, Customers. Stacksync auto-detects both schemas and converts types between the two systems.
E2 Shop System is a read-only source, so this integration runs one-way: Stacksync reads from E2 Shop System in real time and delivers into Kustomer. Field mapping and monitoring work the same as for two-way pairs.
Common patterns for E2 Shop System and Kustomer: Where E2 Shop System manages people and org data: keep Kustomer aligned; Where E2 Shop System handles order-to-cash: closed-won flows through; Where E2 Shop System is the finance system of record: money status on the account. Owners, territories, and org structure informed by E2 Shop System stay current in Kustomer.
E2 Shop System: No broadly documented public web API; integration typically works through the underlying database or application import/export, depending on deployment. Authentication: Database credentials or application-level export access on the on-premises installation. Kustomer: REST API. Authentication: API key used as a bearer token, scoped by role. Stacksync manages authentication, retries, and rate limits on both sides.
As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.
Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.
Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.
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Every pair below is a real-time, two-way sync. Search all 175 integrations available for E2 Shop System and Kustomer.