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CRM ⇄ ERP

Drift to QAD ERP integration — real-time, two-way sync

Keep Drift and QAD ERP in sync without custom scripts. Cut weeks of integration work, eliminate silent data drift, and give your team a single, reliable source of truth.

  • SOC 2 and 6 other compliance frameworks
  • POC with real engineers in minutes

Adopted by fast-scaling companies moving mission-critical data in real time

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Why teams connect Drift and QAD ERP

Close the gap between front office and back office: Drift and QAD ERP share customers and status in real time, in both directions.

Drift holds the customer relationship; QAD ERP runs the operations and records behind the business. The two overlap wherever the same organizations and transactions matter to both, and when that overlap is bridged by re-keying or overnight batch, each side spends the day working from stale data.

Stacksync syncs Meetings, Contacts, Conversations, Messages in Drift with Inventory balances, General ledger transactions, Items, Customers in QAD ERP field by field, in real time, and in both directions. You decide which system owns which fields; Stacksync keeps every copy consistent and resolves conflicts by rules you set.

Common use cases

  • Sync Drift-captured contacts into the CRM so chat-sourced leads enter standard sales workflows immediately.
  • Land conversation transcripts and outcomes in a warehouse for funnel and chat-to-pipeline analysis.
  • Sync items, customers, and orders between QAD and a CRM so sales teams work outside ERP screens.
  • Replicate inventory and work-order data into a warehouse for supply chain analytics across plants.

Where QAD ERP manages people and org data: keep Drift aligned

Owners, territories, and org structure informed by QAD ERP stay current in Drift.

Where QAD ERP handles order-to-cash: closed-won flows through

A deal won in Drift creates or updates the customer in QAD ERP with clean data, so fulfillment and invoicing start without re-entry.

Where QAD ERP is the finance system of record: money status on the account

Invoice and payment state from QAD ERP shows on the account in Drift, so reps see balances before promising the next order.

What you can sync between Drift and QAD ERP

Representative objects on each side — any object or custom field can map to any target. Schemas are auto-detected; types are converted between the two systems.

Drift objects QAD ERP objects
Playbooks Bot flows that generate conversations and qualify visitors. Purchase orders Procurement documents mirrored to planning and finance systems
Meetings Meetings booked through Drift, synced to CRM as sales activities. Work orders Production records replicated for scheduling and shop-floor analytics
Contacts Visitor and lead records created or matched from chat identities; the main CRM-sync object. Inventory balances Stock levels by site and location, synced for multi-plant visibility
Conversations Chat threads with status and participants; the center of Drift's data model. General ledger transactions Financial postings exported for consolidated reporting
Messages Individual messages within a conversation, used for transcript and intent analysis. Items Item master records shared with CRM, e-commerce, and planning systems
Accounts Company records used for account-based routing and targeting. Customers Account records kept consistent with the sales team's CRM
What ships with Drift ⇄ QAD ERP

Connect Drift and QAD ERP for flexible, real-time data sync.

Real-time sync, workflow automation, event queues, EDI, and monitoring, for every Drift–QAD ERP connection.

Real-time

Two-way sync

Changes in Drift or QAD ERP instantly reflect in both systems. No stale data, no manual imports.

No-code + pro-code

Workflow automation

Trigger automated workflows whenever Drift or QAD ERP data changes, update records, fire webhooks, or kick off sequences without brittle API scripts.

At scale

Event queues

Handle millions of events per minute without losing a single Drift or QAD ERP record.

Observability

Monitoring

Track your Drift ⇄ QAD ERP sync health, view errors, and replay failed events in one click.

Trading partners

EDI

Transform legacy EDI complexity into simple database interactions between Drift and QAD ERP.

How the Drift and QAD ERP connectors work

Drift

Integration surface
REST API
Authentication
OAuth 2.0 via apps registered on the Drift developer platform
Change detection
Webhook events for new conversations, messages, and contact changes; polling for backfills
Capabilities
read · write · webhooks
Rate limits
Subject to the platform's API rate limits

QAD ERP

Integration surface
REST APIs plus the QXtend XML integration framework
Authentication
instance credentials; specifics depend on the deployment and version
Change detection
polling on the API surface; document-based event exchange available through QXtend in supported configurations
Capabilities
read · write
Rate limits
subject to instance capacity and the platform's API limits
How it works

How to connect Drift to QAD ERP — three steps, no code

Configure and sync within minutes, no code. Whether you sync 50k or 100M+ records, Stacksync handles the queues, infra, and plumbing. Integrations are non-invasive and need zero setup on your systems.

  1. 01

    Connect your apps

    Authenticate Drift and QAD ERP with each platform's native method — OAuth, API keys, or service accounts — plus secure options like SSH tunneling, IP whitelisting, and VPC peering.

    • OAuth 2.0
    • SSH tunnel
    • VPC peering
    Drift connected
    QAD ERP connected
    OAuth 2.0
    SSH tunnel
    SSL certificate
    VPC peering
  2. 02

    Choose tables

    Pick the Drift and QAD ERP objects to sync — Stacksync auto-detects both schemas, including custom fields where the platform exposes them. Sync to existing tables, or let Stacksync create new ones with ideal data types.

    • Standard objects
    • Custom objects
    • Auto-schema
    objects · Drift ⇄ QAD ERP
    Customers 12,480
    Sales Orders 8,213
    Invoices 5,902
    Items 1,344
  3. 03

    Map fields

    Fields map automatically even when names and types differ. Stacksync handles transformation and type casting for you, zero configuration required.

    • Auto-map
    • Type casting
    • Transforms
    Drift QAD ERP
    Company company_name text
    Email email text
    Amount amount numeric
    Created created_at timestamp
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FAQ

Drift and QAD ERP integration FAQ

SECURITY

Security teams love Stacksync

As a data company, we understand the importance of keeping your data secure. Stacksync is built with security best practices to keep your data safe at every layer, and is DPF-certified for US, EU, UK and CH data transfers.

Learn more about security
SOC 2 type II
ISO 27001
HIPAA BAA
GDPR
CCPA
CSA STAR
DPF US-EU-UK-CH
→ SECURITY WITH BENEFITS

SSO & SCIM

Let your users access Stacksync from your centralized user management systems. Works with Okta, Azure, Google SSO and more.

Alerts

Immediately get alerted about record syncing issues over email, Slack, PagerDuty and WhatsApp. Resolve issues from a centralized dashboard with retry and revert options.

Secure connection options

Securely connects to your systems with:

OAuth 2 SSH Tunnelling SSL certificates IP Whitelisting VPN gateway VPC peering and more

Related integrations

Every pair below is a real-time, two-way sync. Search all 386 integrations available for Drift and QAD ERP.

Popular · 8 of 386
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